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2,634 shops listed | Last updated: Tuesday, April 23, 2024

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5 stars

The Fragrance Shop

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One of the UK’s leading specialist perfume retailers, with 108 retail stores across the country and a website with of over 1,000 fragrances.

Customer Reviews

  • Review Profile
    1 stars
    I ordered my wife a perfume gift set back on 29th Nov and waited for delivery, on 6th December sent an email advising the tracking number wasn't recognised (no response), sent another email 4 days later (still no response) I eventually got through on the phone on 12th Dec and the girl advised it was being sent that day as the courier had returned it to them due to the product being damaged....3 days later still no perfume. I called again and they said it didn't get sent and I would get a full refund. It’s now 16th Jan and still no refund....What a joke of a company, a real lack of customer service...DO NOT USE.....
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