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Hidden Costs of Click and Collect Hit Retailers

20 August 2019 at 16:30 by Graham Miller

While click and collect has become a popular delivery option for consumers who want to enjoy safe shopping online in combination with same-day access to their goods, a new study from Barclaycard suggests that it could actually be hurting the retailers that offer it. With click and collect it is possible for customers to reserve an item online and then arrange to pick it up at their nearest store ... Read full article »