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2,634 shops listed | Last updated: 11 December 2019

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Contact ShopSafe

Get in touch, we'd love to hear from you.

If you need to contact an online shop about an order you have placed, please search for the shop. You should then be able to contact that shop by using the details on their website.

Check a listing

You can check if a site is listed on shopsafe by using our shop search.

Add A Site

If you want to add your site to ShopSafe please use the online submission form.

Make a Complaint about a ShopSafe Listed Site

If you are dissatisfied with a ShopSafe listed site please see our complaints form to ensure your complaint is handled efficiently.

Enquiry Form

Using this form you can:

  • make a general enquiry
  • give us feedback on the site
  • check your site's listing status
  • comment on shop reviews

Customer Notice regarding text messages and PINs

If you are getting in touch about a text message with a PIN that you have received then please be advised that it wasn't from us.

We do not send out text messages, we understand they have been sent by Shopsafe.Solutions so if you have received a text message with a PIN from Shopsafe please get in touch with them.

Postal Address

ShopSafe
c/o Edward Robertson Limited
Generator Studios
Trafalgar St
Newcastle upon Tyne
NE1 2LA

Company Information

ShopSafe.co.uk is owned & operated by Edward Robertson Ltd.

Registered Address:
2 Union Square, Darlington, County Durham, DL1 1GL, UK
Registration Number: 3931089
Company registered in England
VAT Number: 708683901