Designer clothing and accessories for children, men and women from brands including Lauren Moshi, Wildfox Couture, Simdog, Brokedown Clothing, Chaser LA, Daftbird, JET by John Eshaya, Princess of The Posse and more.Visit: www.spoiledbrat.co.uk
Love this store , have been a customer for 4 years & find they go out of their way for me. They always have a brilliant selection of new clothing , cool brands and great sales and discounts. Delivery is always quick, usually with a few freebies (hairbrush & sweeties!!) feel really bad about these bad reviews - they are a lovely bunch of people who I have met at their pop up shops quite a few times , people only use these sites to say bad things which is why I felt compelled to say something positive xxxx
Published on 05 October 2016
I had ordered from Spoiled Brat a couple of times without problems, apart from the delivery taking up to 2 weeks. With my recent order, everything changed. The product was too short also much shorter than displayed on the site. I requested a returns form and was informed I had to return it to the manufacturer in the USA and cover the costs. I never order from the USA, due to the shipping costs. I did some research on Consumer Rights to see if the retailer can demand return to manufacturer, which clearly he can not, the law states a returns policy cannot restrict or remove legal rights but merely add to them. Also I was told if I sent it back to them (the retailer) they would deduct shipping costs to USA from the refund, which is also illegal. Refund must be given in whole and anything else billed separately. I tried several times explaining this to the retailer and even sent a link to a government site which stated the same. I was then told this discussion was over and am now being ignored. I am very mad about the whole situation and have logged complaints with Consumer Rights and Trading Standards.
Published on 18 July 2014