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Our Rating

2 stars

Scottish Gourmet Food

Read reviews for Scottish Gourmet Food

www.scottishgourmetfood.co.uk

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Description

Choosing from a range of over 300 quality foods, compile your very own bespoke food parcel for a unique and truly personal gift or shop for mere self indulgence! A free message card service is included.

Customer Reviews

  • Review Profile
    0 stars
    said:
    Very poor service from this compant. The order placed was not delivered and the promised refund has still not arrived after three phone calls. I recommend you do not use this company - I certainly won't be
    Published on Wednesday, January 30, 2019
  • Review Profile
    1 stars
    said:
    Very poor customer service. After i made my order i phoned to discuss an item and was told to email them. I emailed them twice and have had no reply in over a week. Very hard to get a hold of, i will definitely not be ordering from them again and would not recommend them to anyone.
    Published on Monday, January 20, 2014
  • Review Profile
    2 stars
    said:
    I was very disappointed in Scottish Gourmet food. I wanted to order a package for a friend in Scotland who was spending christmas day alone. I found it hard to communicate with anyone after the order had been arranged. Being in Australia, it was hard to organise (and afford) to phone them, although I did once and left a message. Other than that I emailed. Not one of my emails was returned. When the package arrived missing some items, I emailed them again and explained this. No one replied to apologise or offer anything in return. It really isn't good enough. I understand mistakes happen, especially at a busy time of year, but to not even acknowledge my existence after receiving my money means I will never order from them again.
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