Salon Skin Care sell beauty products for your face, body and hair from top brands including Clinique, Decleor and Redken. Free UK delivery on orders over £15.Visit: www.salonskincare.co.uk
Sent wrong item then said there is a clause that they may not deliver exactly as described! Don't do exchanges or offer to send the correct item, only to return for a refund, not great when trying to get a birthday present in time for the actual date. Would never use them again and would advise anyone to go elsewhere, not worth the hassle if they get it wrong. Rude advisors who do not acknowledge complaints or apologise. No telephone service to actually speak to someone. Avoid at all costs!
Published on Monday, July 29, 2013
Very bad experience with Salonskincare.They only care about selling expired goods and Evelyn is calling you a "lier" when you write back to them. They should be banned from the internet.Also, if they think you don't have the "right colour" they cancel your order.I wish they canceled my order too as they did with my friends' Gary. So make sure you avoid Salonskincare if you care for your health and your money! Jack
This company customer service is rubbish. They are not afriad to break the distant selling law even they send u wrong item and still refuse to refund u."Evelyn" is the woman u will deal with and she is unreasonable and awful. The proccess of contact her is a pain and that company been setting up lots of rules to make it very unfair/unlawful for customer to refund. Even if u point out the long distant law that they got to refund whatsoever and they dont even bother to reply u just because u prove them wrong.Dont be tempted by their promotion, this is an online company to get rid with, really awful to deal with too.