skip to main content

2,628 shops listed | Last updated: 01 June 2020

Monitor Add a site

Our Rating

5 stars

John Lewis

Read reviews for John Lewis

Add to My Shops Shop now


The John Lewis department store is now online, selling furniture and accessories, home electrical items, clothes and sports gear, gifts, toys and baby things. What more could you need?

Customer Reviews

  • Review Profile
    1 stars
    Nancy said:
    I would never EVER recommend this store to anyone!!!! If I could have given it less than one star I would have! Actually setting up the gift list was really easy but the problem started when the gift list actually opened. 40% of the items that were purchased were converted to gift vouchers because John Lewis doesn't have the technology to count their stock!!! And to make matters worse the store never informed me that the items were not available and they said it was my fault that I complied my list early, but for some unknown reason the store was able to inform me when items were out of stock before the gift list was opened. Please please do not use this store! All you need to add to the stress of your big day is worrying about John Lewis's ability to stock their store!
  • Review Profile
    5 stars
    Kerrie said:
    Absolutely my favourite online store!! Delivery was very slow once- but this was HDNL- not John Lewis. John Lewis staff were appalled and refunded my delivery. No problems since. Fantastic!
  • Review Profile
    5 stars
    SARAH said:
    I love John Lewis, they have such good quality products that you can never go wrong. We tend to shop online via so we always make and extra saving on top of their price match (if they arent already the lowest price) If I could I would add stars!
  • Review Profile
    1 stars
    Fabrice said:
    Although their shops are nice, the delivery service is appalling. I've been waiting for a tumble dryer for 3 weeks now. At the first delivery, nobody turned up; at the second one, they delivered the wrong item, a different brand altogether. Then they told me to wait for 7 working days for someone to call me and organise an 'exchange'. Completely unhelpful and useless. Beware
  • Review Profile
    5 stars
    OutKa5t said:
    This shop does no wrong. Excellent service, quality of product, delivery and so on. I have used them time and time again. Even trusted them with my wedding list.
Write a Review
Cross Sorry, you will need to login or register for a free ShopSafe account to write a review.

Related News

AR App Testing Implemented by John Lewis

05 February 2020

Customers of department store chain John Lewis could soon make use of an app that harnesses augmented reality (AR) to demonstrate what home furnishings will ... Read full article »

John Lewis Adopts VR Tech for Home Product Previews

07 June 2019

Customers who carry out safe shopping online with department chain John Lewis will soon be able to take advantage of virtual reality headsets in order to see ... Read full article »

John Lewis voted most reliable brand

02 August 2017

In terms of brand perception, John Lewis has trumped a number of other major retailers and organisations in a new study conducted by YouGov. Analysts assessed ... Read full article »

Are you John Lewis? Find out how you can show the ShopSafe logo or enhance your listing.