Dutch by Design are dedicated to Dutch Design. They aim to provide you with beautiful, modern home design accessories from Dutch designers.Visit: www.dutchbydesign.com
I ordered 4 Buffer lamps for my ice cream parlour. Lights arrived in huge carton box with lots of bubble wrap, I was a bit concerned about the lights breaking as they are ceramic but it was not a problem. Utterly delighted and I am getting so many compliments.
Published on 10 September 2015
Ordered Bathing Girl tea set which arrived securely packaged the next day. Tea set is absolutely stunning, could not have been more happy with it.
Published on 17 October 2014
EXTREMLY bad customer service and NO DELIVERY to the US. Even though they claim to serve world wide. I ordered a small table in the beginning of August 2014. The payment went through and I was pretty excited to soon get my new table. After two weeks was there still no tracking number of my order, even though they deposit my account. I waited one more week, but since I still didn't get any mail I decided to contact them. It took almost another week before the founder, Venka, contacted me. She told me that due to the increase of shipment to the US had they to cancel my order. She also promised me a refund. Weeks after was there still no refund registered. I contacted them again and asked for a confirmation note for the refund. I had to e-mail them two times before they eventually got back to me. I did not receive a note, just an e-mail about me contacting my credit card company to solve the problem myself. So. Bottom line. Stay away!
Published on 22 September 2014
OUTRAGEOUSLY BAD CUSTOMER SERVICE AND NO DELIVERY My friend ordered a present for me from this company. She didn't get her purchase - they said it had been signed for, but wouldn't provide name of person who signed for it - they basically said there was no more they could do! She has been left out of pocket and with no product Venka was not at all helpful - this is very bad business practice and others should know about it...
Published on 07 July 2014