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Weakest passwords of 2018 revealed
Tuesday, January 1, 2019 at 20:46 by Graham Miller
A study by SplashData published last week has revealed the extent to which millions of the world&...
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Delivery delays affect online shopping
Sunday, December 30, 2018 at 12:02 by Graham Miller
The massive influx of orders placed via safe shopping online in the weeks leading up to Christmas ...
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Boxing Day Sales Projected to Rise as Online Shopping Flourishes
Wednesday, December 26, 2018 at 08:43 by Graham Miller
The 26th of December is likely to be yet another important day for safe shopping online this year, ...
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etailers Offer Steeper Discounts Than Usual to Tempt Cautious Consumers
Monday, December 24, 2018 at 11:18 by Graham Miller
As the Christmas shopping season has become far more bargain-focused than ever before, it is perhaps ...
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Retail Sector Enjoys Strong November Sales Figures
Friday, December 21, 2018 at 10:16 by Graham Miller
The arrival of the Black Friday weekend once again helped the UK’s retailers to boost their ...
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Local Searches Dominate Smartphone Shopping Market
Thursday, December 20, 2018 at 14:54 by Sarah Collinson
A study from Uberall has found that three out of four British consumers have taken advantage of ...
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Online Shoppers Admit to Being Cheesed Off by Chatbots
Wednesday, December 19, 2018 at 09:50 by Graham Miller
Although chatbots are increasingly common on sites that offer safe shopping online, their ...
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Brits Planning Less Boozy Christmas This Year
Tuesday, December 18, 2018 at 10:01 by David Aiken
The latest survey from GlobalWebIndex has thrown up some interesting facts about the shopping trends ...
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Web to Account for 32 Per Cent of Festive Shopping
Monday, December 17, 2018 at 08:17 by Mike Price
Consumers in the UK will be taking advantage of sites offering shopping online to complete almost a ...
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Festive Season Brings Online Fraudsters Out in Droves
Friday, December 14, 2018 at 20:51 by Simon Crisp
Consumers hoping to buy Christmas presents via safe shopping online this year will need to face up ...
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Online Retailers Confirm Final Pre-Christmas Order Deadlines
Thursday, December 13, 2018 at 13:42 by Sarah Collinson
With Christmas drawing closer by the day, consumers in the UK who have yet to buy the gifts they ...
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Statistics Show Rising Dominance of Online Shopping
Wednesday, December 12, 2018 at 09:55 by David Aiken
Payment processor MasterCard has released figures which suggest that shopping online is now more ...
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High Street Visits Help Solidify Expensive Online Purchases
Tuesday, December 11, 2018 at 10:00 by Simon Crisp
Although the high street has been facing tough market conditions recently, it seems that bricks-and-...
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Report Uncovers High Standards Amongst Mobile Shoppers
Monday, December 10, 2018 at 10:15 by Paul Tissington
66 per cent of people who encounter unexpected complexity when attempting to place an order via safe ...
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Consumers Complain About Unnecessary Packaging of Online Deliveries
Friday, December 7, 2018 at 11:56 by David Aiken
Orders placed via safe shopping online are typically fulfilled by delivering products direct to ...
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Amazon to Offer Checkout-Free Shopping to Rival Stores
Thursday, December 6, 2018 at 11:12 by Mike Price
After dominating the world of shopping online for so long, Amazon has turned its attention to the ...
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Consumers’ Preferred Delivery Options Analysed
Wednesday, December 5, 2018 at 15:21 by Paul Tissington
A survey conducted by MetaPack has investigated the state of play in the delivery market at the ...
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Rise in Online Grocery Shopping Reported
Tuesday, December 4, 2018 at 22:46 by Simon Crisp
The growing popularity of ordering groceries via safe shopping online has been charted in a new ...
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Festive Retail Peak Creeps Earlier Than Ever
Monday, December 3, 2018 at 13:04 by Graham Miller
A report commissioned by Aptos found that the majority of British shoppers are eager to get ...
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Royal Mail acts to simplify e-commerce returns
Friday, November 30, 2018 at 11:13 by Graham Miller
Millions of consumers from the UK who enjoy shopping online will be familiar with the often ...
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Value of commuter online shopping activities assessed
Thursday, November 29, 2018 at 11:42 by Simon Crisp
A new study from Retail Economics has revealed that British commuters who travel by train to get to ...
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Consumers collectively invest decades in mobile shopping during Black Friday
Wednesday, November 28, 2018 at 12:16 by Paul Tissington
The Black Friday and Cyber Monday sale period may be over for another year, but the analysis of the ...
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Extensive festive shopping fraud costs revealed
Tuesday, November 27, 2018 at 10:58 by Sarah Collinson
The latest statics from Action Fraud suggest that British consumers were duped out of £11 ...
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1.4 billion pounds in spending predicted for Cyber Monday
Monday, November 26, 2018 at 10:32 by Sarah Collinson
Today is Cyber Monday, the final day of the Black Friday weekend and technically the period during ...
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Mobile sales growth predicted thanks to improved shopping experience
Friday, November 23, 2018 at 11:06 by Paul Tissington
A recent report from Ve Global has found that more people in the UK are set to make purchases via ...
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Early discounting typifies online retail as outlets struggle to boost sales
Thursday, November 22, 2018 at 11:38 by Graham Miller
A report published by IMRG this week suggests that while Black Friday will provide sites that offer ...
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Efficiency of online shopping assessed
Wednesday, November 21, 2018 at 11:37 by Simon Crisp
A new study from the Energy Saving Trust suggests that it is more eco-friendly to buy goods online ...
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Europe-wide increase in online shopping expected this Christmas
Tuesday, November 20, 2018 at 10:54 by Graham Miller
Across the UK and the rest of Europe it looks likely that this festive shopping season will be the ...
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Study reveals issues with festive deliverie
Monday, November 19, 2018 at 11:22 by Mike Price
The latest survey from ParcelLab published last week found that 44 per cent of UK consumers who ...
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Government campaign to improve safe shopping online launched
Friday, November 16, 2018 at 10:22 by Simon Crisp
Over the past few days the government has been pushing a major campaign as part of International ...
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Singles’ Day sees record spending in China
Thursday, November 15, 2018 at 12:29 by Graham Miller
This year the shopping event Singles’ Day managed to pry just under £24 billion from ...
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Retail sites ranked in consumer study
Wednesday, November 14, 2018 at 09:08 by Graham Miller
The latest large scale survey from Which? has looked at which retailers offer the best experience ...
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Mobile shopping predicted to dominate online sales
Tuesday, November 13, 2018 at 14:41 by Paul Tissington
New projections produced by Worldpay suggest that the proportion of people carrying out safe ...
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Black Friday discounts offered early
Monday, November 12, 2018 at 11:57 by Mike Price
Many retailers are choosing to start the ball rolling sooner rather than later with their initial ...
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Augmented reality arrives on Amazon shopping app
Friday, November 9, 2018 at 12:51 by David Aiken
Amazon is preparing to up its game ahead of Black Friday by offering customers the opportunity to ...
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Smartphone dominance of e-commerce expected to increase this Christmas
Thursday, November 8, 2018 at 10:55 by Graham Miller
A whopping 68 per cent of all site visits that retailers receive in the run-up to December 25th this ...
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Online sales growth outstrips poor retail market performance
Wednesday, November 7, 2018 at 15:08 by Graham Miller
Stats published by the British Retail Consortium show that October was another tough month for the ...
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Free shipping offer launched by Amazon
Tuesday, November 6, 2018 at 10:07 by Mike Price
Amazon is upping the ante in its native US this festive season by offering customers the opportunity ...
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Rapid rise in phishing fraud raises concerns about online security
Monday, November 5, 2018 at 15:28 by Graham Miller
Over the past three months the volumes of fake e-commerce sites designed to trick consumers and ...
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Next clings on to growth thanks to online sales
Friday, November 2, 2018 at 12:02 by Simon Crisp
In the past quarter high street clothing mainstay Next was hit with an eight per cent drop in the ...
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Healthy Halloween sales boost UK retail
Thursday, November 1, 2018 at 13:30 by Graham Miller
British shoppers splashed out an estimated £491 million in preparation for this year’s ...
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Voice assistants set to make an impact on Christmas e-commerce market
Wednesday, October 31, 2018 at 10:27 by Graham Miller
Industry analysts are anticipating that more people than ever before will use platforms like Amazon&...
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E-commerce giants face tax hike
Tuesday, October 30, 2018 at 11:00 by Paul Tissington
This week’s budget saw the announcement of a new tax that will force some of the largest tech-...
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Rise in number of Brits buying from international outlets reported
Monday, October 29, 2018 at 10:59 by Simon Crisp
Bargain-hunting consumers from the UK are increasingly turning to sites that offer safe shopping ...
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E-commerce impact of social media measured
Friday, October 26, 2018 at 09:32 by Sarah Collinson
British and American people who regularly indulge in safe shopping online are increasingly ...
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More evidence points to power of Black Friday in UK retail
Thursday, October 25, 2018 at 09:30 by Paul Tissington
The vast majority of British consumers are now intimately familiar with the ins and outs of Black ...
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Argos achieves success with search engine visibility
Wednesday, October 24, 2018 at 10:21 by Mike Price
When it comes to winning over consumers looking to shop online, getting a high ranking on Google is ...
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Amazon wins out in fight for product-based search queries
Tuesday, October 23, 2018 at 09:53 by Graham Miller
Although Google may be the world’s most influential search engine, it is actually Amazon that ...
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Massive spending spike predicted for Black Friday
Monday, October 22, 2018 at 10:50 by Simon Crisp
Black Friday is a little over a month away, with retailers gearing up to offer customers bargain ...
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E-commerce operators may outlaw excessive returning of orders
Friday, October 19, 2018 at 10:57 by Graham Miller
A study from Brightpearl has found that 45 per cent of sites which offer safe shopping online in the ...
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On demand delivery changes embraced by Very.co.uk
Thursday, October 18, 2018 at 14:50 by Sarah Collinson
As e-commerce retailers attempt to win over customers looking for more flexible delivery options, ...
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Report dismisses idea that e-commerce is cannibalising high street sales
Wednesday, October 17, 2018 at 10:45 by Simon Crisp
The latest study commissioned by the British Retail Consortium and Springboard has raised questions ...
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Londoners top table of e-commerce addiction
Tuesday, October 16, 2018 at 09:29 by Paul Tissington
People living in the capital are more likely to indulge in shopping online on a regular basis, ...
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Importance of multichannel presence highlighted in study
Monday, October 15, 2018 at 10:42 by Simon Crisp
A new survey from Avionos has found that it makes sense for retailers to offer customers the ...
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Retail staff hampered by archaic digital solutions
Friday, October 12, 2018 at 09:11 by Mike Price
Retail is becoming more digital all the time, with technology making it easier for consumers to ...
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British launch for Amazon Go rumoured
Thursday, October 11, 2018 at 12:15 by Graham Miller
E-commerce giant Amazon made waves when it introduced its latest real-world retail scheme in the US. ...
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Slower growth for e-commerce sales reported
Wednesday, October 10, 2018 at 13:49 by Graham Miller
The latest figures from the British Retail Consortium show that there was a 5.4 per cent uptick in ...
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Delivery-tracking app introduced by Royal Mail
Wednesday, October 10, 2018 at 09:05 by Mike Price
With Christmas on the way, the volume of packages being sent to households across the UK will rise ...
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Consumers express scepticism regarding chatbot-based customer services
Monday, October 8, 2018 at 09:18 by Paul Tissington
A new study from DMA has raised questions about the effectiveness of the current trend for chatbots ...
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US lawmakers attempt to tackle IoT security flaws
Friday, October 5, 2018 at 11:10 by Mike Price
In recent years the Internet of Things (IoT) has become a much-discussed concept, with more and more ...
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Amazon workers benefit from wage boost
Thursday, October 4, 2018 at 10:52 by David Aiken
Online retail giant Amazon has caved to pressure and announced a pay rise for employees across the ...
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Month-long online security awareness scheme begins
Wednesday, October 3, 2018 at 10:20 by Sarah Collinson
Over the course of October this year the European Cyber Security Month (ECSM) is returning for the ...
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Festive shoppers appreciate convenience more than low cost
Tuesday, October 2, 2018 at 12:40 by Graham Miller
A study commissioned by Royal Mail has shown that most British consumers prefer to complete their ...
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Cost of delivery complications hits £1.6 billion annually
Tuesday, October 2, 2018 at 12:40 by Simon Crisp
When goods ordered online do not arrive within the allotted timeframe, or consumers are not in to ...
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H&M announces solid online sales as e-commerce efforts gain traction
Friday, September 28, 2018 at 10:53 by Paul Tissington
Although it may have suffered a few setbacks in terms of bricks and mortar performance in recent ...
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Ratings-based product selection planned for new Amazon outlet
Thursday, September 27, 2018 at 13:44 by Graham Miller
After making a handful of forays into the bricks and mortar retail market with book stores, Amazon ...
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Amazon product search integrated with Snapchat social app
Wednesday, September 26, 2018 at 09:08 by Mike Price
Snapchat has been up against the ropes for the past few months, but new functionality which allows ...
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Retailers struggle to prepare for pre-Christmas rush
Tuesday, September 25, 2018 at 09:58 by Graham Miller
The busiest period of the year in retail is nearly here, with millions of British consumers set to ...
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Stats help explain why e-commerce growth is still so strong
Monday, September 24, 2018 at 09:58 by Sarah Collinson
The latest report from the Office for National Statistics has shed some light on the reasons that ...
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Online sales rise while mobile shopping sees reduction in growth
Friday, September 21, 2018 at 09:20 by Graham Miller
The latest figures from IMRG have shown that although safe shopping online was up by 12.8 per cent ...
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Same-day delivery service tested by Waitrose
Thursday, September 20, 2018 at 12:06 by Mike Price
Supermarket chain Waitrose is trialling a new ‘rapid’ delivery service for customers who ...
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Online shopping firms criticised for excessive use of cardboard packaging
Wednesday, September 19, 2018 at 12:04 by David Aiken
Although safe shopping online is a hugely convenient and affordable option for millions of consumers,...
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Customer data leak claims hit Amazon
Tuesday, September 18, 2018 at 11:33 by Mike Price
E-commerce behemoth Amazon is reportedly in the process of looking into allegations regarding the ...
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Surge in online sales leads to high street job losses
Monday, September 17, 2018 at 14:40 by Graham Miller
A study commissioned by the Labour party has found that around 100,000 jobs in the retail sector ...
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Card payments dominate as influence of online shopping grows
Friday, September 14, 2018 at 12:16 by Graham Miller
Seventy eight per cent of purchases made in the UK retail sector are now carried out via credit or ...
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Payment processing issues lead to online shopping abandonment
Thursday, September 13, 2018 at 09:36 by Paul Tissington
Research carried out by PPRO Group has found that two thirds of customers (67pc) have abandoned ...
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Social shopping is transforming e-commerce
Wednesday, September 12, 2018 at 12:08 by Sarah Collinson
When it comes to fashion brands in particular, one of the biggest trends helping e-commerce sales to ...
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How chatbots are further driving online shopping adoption
Tuesday, September 11, 2018 at 11:23 by David Aiken
As retailers seek to gain competitive advantage and brand loyalty in a rapidly shifting market - and ...
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Demand for warehousing space rockets as online shopping grows
Monday, September 10, 2018 at 12:46 by Graham Miller
The rapid growth of online shopping has led to a rocketing growth in an aligned physical sector - ...
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Top tips for successfully buying appliances online
Friday, September 7, 2018 at 10:46 by David Aiken
Thanks to the rise of safe shopping online, buyers are increasingly confident about purchasing ...
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Older shoppers are now heading online
Thursday, September 6, 2018 at 13:45 by Simon Crisp
Pensioners have traditionally been a key part of the high street's midweek trade, but research shows ...
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Click and Collect poised to dominate online shopping fulfilment
Wednesday, September 5, 2018 at 12:57 by David Aiken
One of the latest online shopping trends concerns fulfilment and the options available to the ...
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How Blockchain will change the way that we shop online
Tuesday, September 4, 2018 at 22:45 by David Aiken
When it comes to safe shopping online, one of the most exciting emerging technologies set to provide ...
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How to ensure you shop safely online
Monday, September 3, 2018 at 13:34 by Sarah Collinson
If you love the experience of shopping online, you'll already know how enjoyable and convenient it ...
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E-commerce nurtures culture of instant gratification amongst UK shoppers
Friday, August 31, 2018 at 10:39 by Simon Crisp
A new survey from TrustFord has found that a growing proportion of British consumers are eager for ...
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Debenhams jumps on click and collect bandwagon
Thursday, August 30, 2018 at 15:20 by Graham Miller
Department store chain Debenhams is embracing the popularity of click and collect by offering ...
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High street research falls out of favour as e-commerce gains traction
Wednesday, August 29, 2018 at 13:36 by Mike Price
Stats published by UM last week revealed that 75 per cent of Brits tend to take advantage of sites ...
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Study finds consumers value personal touch
Tuesday, August 28, 2018 at 10:50 by Graham Miller
Three quarters of respondents to a recent global report from Selligent said that they would rather ...
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Consumers face steeper e-commerce costs in event of hard Brexit
Monday, August 27, 2018 at 10:38 by Graham Miller
If politicians fail to negotiate an effective Brexit deal and the UK leaves the EU with no specific ...
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Delivery drivers at greater risk of causing collisions
Friday, August 24, 2018 at 12:31 by Paul Tissington
The thousands of drivers throughout the UK who work as couriers for major sites that offer safe ...
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England’s World Cup exit impacted online shopping
Thursday, August 23, 2018 at 13:07 by Graham Miller
While the World Cup was a boon for retailers while England were flying high and racking up victories,...
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E-commerce success for department stores reported as high street struggles
Wednesday, August 22, 2018 at 10:06 by Sarah Collinson
The latest figures from the Office for National Statistics show that department stores were the real ...
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Christmas shopping starts early for large proportion of consumers
Tuesday, August 21, 2018 at 10:22 by Sarah Collinson
A survey conducted by retail firm Rakuten has revealed that 48 per cent of people in a number of the ...
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Issues with IKEA's online presence prevent customers making purchases
Monday, August 20, 2018 at 09:02 by Graham Miller
Late last week flat pack furniture giant IKEA was hit with a series of technical issues that left ...
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Mood-boosting properties of online shopping uncovered
Friday, August 17, 2018 at 12:48 by David Aiken
A new survey from Clicktale has found that three quarters of consumers place orders via safe ...
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Online shopping tax mooted as high street sales falter
Thursday, August 16, 2018 at 09:56 by David Aiken
Politicians may introduce a tax on safe shopping online in order to make up for the fact that bricks ...
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Survey reveals extent of UK’s online fraud problems
Wednesday, August 15, 2018 at 10:48 by David Aiken
A report commissioned by Paysafe has shown that 66 per cent of Brits believe that it is effectively ...
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Web-based travel arrangements dominate market
Tuesday, August 14, 2018 at 10:19 by Graham Miller
Close to two thirds of Brits who arranged a summer holiday this year did so via an online service, ...
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Irrelevant product promotions frustrate mobile shoppers
Monday, August 13, 2018 at 10:09 by Paul Tissington
A survey from Clicktale has found that almost two thirds of British consumers get vexed when mobile ...
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Stock issues hamper online shopping satisfaction levels
Friday, August 10, 2018 at 11:53 by Simon Crisp
A new study from HSO has found that the vast majority of consumers are disappointed by the fact that ...
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Silver surfers fuel online shopping trend
Thursday, August 9, 2018 at 11:40 by Graham Miller
The high street could be in more trouble than ever if more pensioners continue to flock to the web ...
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Retailer admits to sizable security breach
Wednesday, August 8, 2018 at 14:56 by Sarah Collinson
Around 10 million consumers in the UK are thought to have been hit after an attack executed against ...
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Internet fraud hits tech fans hardest
Tuesday, August 7, 2018 at 12:52 by Mike Price
New figures published by the National Fraud Intelligence Bureau suggest that British men of between ...
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Retail-friendly updates to delivery services announced by Royal Mail
Monday, August 6, 2018 at 14:00 by Graham Miller
The UK’s premier provider of postal services has revealed a number of important updates to the ...
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Online shopping habits embraced by majority of Brits
Friday, August 3, 2018 at 15:21 by Paul Tissington
55 per cent of British consumers now shop online more frequently than they make visits to bricks and ...
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Amazon enjoyed uptick in quarterly sales
Thursday, August 2, 2018 at 15:20 by Graham Miller
The dominance of Amazon in the world of safe shopping online has been clear for some time, but its ...
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Google creates device to tackle insecure password issues
Wednesday, August 1, 2018 at 15:19 by Simon Crisp
Online security could become rather more robust if search giant Google manages to get its latest ...
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Accessible customer service solutions outrank high tech alternatives, survey finds
Wednesday, August 1, 2018 at 14:51 by Mike Price
A study published by Engine last week found that almost two thirds of consumers in the UK would ...
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Firsthand experience of products important to e-commerce sales, study finds
Monday, July 30, 2018 at 14:23 by Simon Crisp
A survey commissioned by PushOn has found that four out of five consumers prefer to experience a ...
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Drone-powered payment scheme announced
Friday, July 27, 2018 at 12:15 by Mike Price
People who order products via safe shopping online could soon be paying for them through a drone, ...
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Poor page load speeds cited as online shopping buzzkill
Thursday, July 26, 2018 at 10:03 by Graham Miller
The vast majority of British consumers will choose to stop using a site that offers safe shopping ...
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E-commerce prices beat duty free offers according to report
Wednesday, July 25, 2018 at 11:11 by Graham Miller
A new study has compared the prices that people will pay if they buy specific products online ...
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Online sales show strong annual growth
Tuesday, July 24, 2018 at 10:00 by Simon Crisp
Statistics published last week by Adobe have shown that there was a 10 per cent increase in ...
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Google reveals power of mobile app advertising
Monday, July 23, 2018 at 13:12 by Graham Miller
A new study from search giant Google has found that the majority of people who encounter ads in the ...
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Mobile shopping grows but many sites fail to meet expectations
Friday, July 20, 2018 at 08:21 by Graham Miller
A new study from Mobify has found that in spite of the rise of safe shopping online taking place on ...
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Consumers put price and shipping options at top of e-commerce agenda
Thursday, July 19, 2018 at 09:47 by Paul Tissington
A new survey from Salmon has revealed that almost two thirds of people across the UK and the US see ...
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Knock-on effect of Amazon Prime Day revealed
Wednesday, July 18, 2018 at 10:52 by Graham Miller
This week saw the return of Prime Day; the annual sales event held by Amazon which is exclusively ...
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Scorching weather prompts online shopping increase
Tuesday, July 17, 2018 at 11:03 by Paul Tissington
The seemingly never-ending heat wave that has had the UK in its grip for weeks is causing an uptick ...
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Online security boosted by new quantum computing technology
Monday, July 16, 2018 at 10:43 by Mike Price
Researchers at cyber security firm, Quantum Base, have apparently come up with a new kind of random ...
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Delivery van numbers rise as online shopping gains momentum
Friday, July 13, 2018 at 10:07 by Graham Miller
Last week official statistics published by the Department for Transport (DfT) revealed that the ...
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UK consumers vote Amazon as top retail brand for sixth time
Thursday, July 12, 2018 at 10:07 by Graham Miller
Earlier this month the Institute of Customer Service published findings from its latest survey of ...
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Consumers voice ire over online security solutions
Wednesday, July 11, 2018 at 09:35 by Graham Miller
A new report from FICO has revealed the extent to which British web users are fed up with the hoops ...
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VR shopping tech enters online market
Tuesday, July 10, 2018 at 09:55 by Mike Price
US retail giant Walmart is set to become one of the first firms to offer virtual reality in ...
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Cash wasted on directionless digital transformations by retailers, report finds
Monday, July 9, 2018 at 13:27 by Mike Price
A new study from Fujitsu has investigated how retailers are seeking to transform their operations ...
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Consumers crave pre-purchase contact with products, report finds
Friday, July 6, 2018 at 09:44 by Graham Miller
Forty three per cent of people who carry out safe shopping online also prefer the concept of being ...
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World Cup fatigue inspires online shopping sprees
Thursday, July 5, 2018 at 11:40 by David Aiken
Although the England team may be buoying the spirits of a nation with their nail-biting antics in ...
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Online shopping increases across Europe
Wednesday, July 4, 2018 at 10:22 by Graham Miller
The entire European continent saw an uptick in safe shopping online last year, with 2017’s ...
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Brits embrace next day delivery as usage figures reach new high
Tuesday, July 3, 2018 at 09:59 by David Aiken
Stats published by IMRG have shown that more consumers in the UK are choosing next day delivery as ...
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Consumer loyalty contingent on human contact, report finds
Monday, July 2, 2018 at 10:27 by Graham Miller
A survey from Calabrio has revealed that retailers that offer safe shopping online are more likely ...
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Brits embrace voice-controlled online shopping
Friday, June 29, 2018 at 09:00 by Graham Miller
Consumers in the UK are usually the first to adopt new technologies to help them shop, so it is no ...
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Retailers admit to balancing security risks against opportunities to boost sales
Thursday, June 28, 2018 at 10:01 by Graham Miller
The latest report from ACI Worldwide has shown that although e-commerce sites are keen to offer safe ...
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More store closures forecast as UK retail switches to the web
Wednesday, June 27, 2018 at 15:36 by Sarah Collinson
British consumers are increasingly keen on safe shopping online, which is why the latest figures ...
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Delivery workers face dog-related risks as more people shop online
Tuesday, June 26, 2018 at 15:37 by Simon Crisp
Statistics revealed by Royal Mail this week show that its employees are more likely to be attacked ...
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47 per cent of fashion items ordered online get returned
Monday, June 25, 2018 at 17:13 by David Aiken
Figures published by Barclaycard this week show that each year consumers in the UK return the ...
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Amazon Go gains favourable responses from consumers around the world
Friday, June 22, 2018 at 09:42 by Graham Miller
E-commerce giant Amazon could be on to a winner with its checkout-free bricks and mortar retail ...
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Acceleration in online shopping revealed
Thursday, June 21, 2018 at 12:43 by Graham Miller
With a 19.4 per cent increase in safe shopping online, May was a particularly strong month for e-...
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Surveys reveal mixed emotions around online shopping
Wednesday, June 20, 2018 at 10:13 by Sarah Collinson
A pair of reports published this month suggest that consumers are in disagreement about the emotions ...
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Hack leaves Dixons Carphone customer data exposed
Tuesday, June 19, 2018 at 11:15 by Simon Crisp
High street chain, Dixons Carphone, which is responsible for the retail brand Currys PC World, has ...
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Online sales increase in May
Monday, June 18, 2018 at 09:27 by Graham Miller
Last month saw yet another rise in safe shopping online, with figures from the Office for National ...
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Secure cardless online shopping trialled by NatWest
Friday, June 15, 2018 at 08:56 by Graham Miller
Customers of NatWest are now being given the option to carry out safe shopping online using nothing ...
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New customer support solution offered by Amazon
Thursday, June 14, 2018 at 08:47 by Graham Miller
Consumers who buy products via safe shopping online from Amazon in the UK can now get help setting ...
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Millennial shopping habits investigated
Wednesday, June 13, 2018 at 09:36 by Sarah Collinson
A new report has revealed that although shopping online is still growing, the under-35s remain ...
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Consumer preferences for ethically sound products revealed
Tuesday, June 12, 2018 at 10:13 by Graham Miller
The results of a recent survey conducted by Media.com have shown that more people are getting ...
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Mobile shopping problems afflict majority of UK retailers
Monday, June 11, 2018 at 09:25 by Graham Miller
Eighty seven per cent of retailers operating online in Britain are missing out on sales because ...
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2500 new roles created as Amazon expands UK operations
Friday, June 8, 2018 at 08:59 by Graham Miller
The popularity of shopping online in the UK makes it the perfect place for an e-commerce firm like ...
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Security concerns stifle adoption of streamlined payment options
Thursday, June 7, 2018 at 14:05 by Mike Price
Many British consumers are resistant to the idea of using so-called ‘frictionless’ ...
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Online sales up by 12 per cent in May
Wednesday, June 6, 2018 at 11:49 by Graham Miller
The latest stats published by the British Retail Consortium show that last month was another strong ...
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Store closures forecast as online shopping continues growing
Tuesday, June 5, 2018 at 15:14 by David Aiken
Up to 10,000 bricks and mortar retail outlets could have shut their doors for good before 2018 draws ...
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Online delivery volumes rise as parcel firms stick to schedules
Monday, June 4, 2018 at 11:36 by Graham Miller
There has been an uptick in the number of packages delivered across the UK in the past month, with ...
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Retail app security vulnerabilities investigated
Friday, June 1, 2018 at 10:00 by Graham Miller
A new study from Symantec suggests that around 27 per cent of the smartphone apps that offer safe ...
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E-commerce shopping during the working day a common habit
Thursday, May 31, 2018 at 12:36 by David Aiken
The results of a survey from Namogoo published last week found that 57.2 per cent of people are ...
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Consumers embrace social shopping
Wednesday, May 30, 2018 at 10:09 by Graham Miller
The latest study from Avionos shows that the majority of people have carried out safe shopping ...
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Weak password problem persists, report finds
Tuesday, May 29, 2018 at 13:56 by Mike Price
A new study from Virginia Tech University, commissioned by Dashlane, has found that millions of ...
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Blockchain-powered payment platform promises improved e-commerce security
Monday, May 28, 2018 at 13:01 by Graham Miller
A new app which is based on the same technology as Bitcoin and other popular cryptocurrencies has ...
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Influence of e-commerce expected to rise
Friday, May 25, 2018 at 10:49 by David Aiken
The retail market throughout Europe will continue to be shaped by the growth of safe shopping online,...
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Tesco axes Direct e-commerce outlet
Thursday, May 24, 2018 at 13:41 by Simon Crisp
Supermarket giant Tesco has revealed that it is set to put an end to its Tesco Direct website, ...
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Optimise online payments or risk customer dissatisfaction, retailers warned
Wednesday, May 23, 2018 at 18:35 by Graham Miller
A new survey from Opinium has found that e-commerce sites are losing around £18 billion a year ...
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US president requested Amazon shipping price increase
Tuesday, May 22, 2018 at 11:04 by Graham Miller
Last week the Washington Post reports that Donald Trump actively made requests for e-commerce giant ...
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E-commerce sales get double digit boost in April
Monday, May 21, 2018 at 09:50 by David Aiken
Stats published last week by IMRG suggest that there was an 18.8 per cent increase in the number of ...
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Retail sales enhanced by royal wedding
Friday, May 18, 2018 at 09:12 by Sarah Collinson
The marriage of Prince Harry and Meghan Markle is set to increase retail spending across the UK by &...
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High street visitor numbers flag as e-commerce thrives
Thursday, May 17, 2018 at 13:06 by Graham Miller
Figures show that 4.8 per cent fewer people visited bricks and mortar stores over the past couple of ...
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Brits flock to privacy-conscious retailers
Wednesday, May 16, 2018 at 09:14 by Graham Miller
A new survey from Capgemini has looked at the growing importance of data protection in the world of ...
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Brits boost frequency of online shopping orders
Tuesday, May 15, 2018 at 10:58 by Sarah Collinson
A new survey from Ipsos Mori, backed by the Royal Mail, has shown that 26 per cent of UK consumers ...
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Mobile shopping continues to make waves in e-commerce sector
Monday, May 14, 2018 at 09:30 by Paul Tissington
Smartphone users are becoming increasingly influential in the world of safe shopping online, with ...
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E-commerce sales up in spite of rocky times for retail industry
Friday, May 11, 2018 at 09:44 by Simon Crisp
Last month saw a modest but reassuring 6.7 per cent increase in the number of sales made via safe ...
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Subscription-based delivery services rake in £2 billion annually
Thursday, May 10, 2018 at 09:48 by Graham Miller
While plenty of British consumers shop online on an ad hoc basis, a growing number are choosing to ...
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Multichannel shoppers are big spenders, report finds
Wednesday, May 9, 2018 at 11:33 by Paul Tissington
Consumers who spread their stints of safe shopping online across several different devices tend to ...
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Brits prepared to take advantage of new GDPR powers
Tuesday, May 8, 2018 at 11:17 by Simon Crisp
The General Data Protection Regulation (GDPR) is set to roll out later this month, bringing with it ...
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British fashion brands generate e-commerce interest overseas
Monday, May 7, 2018 at 10:02 by Graham Miller
More international consumers are searching for UK-based brands offering fashion items via safe ...
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Spending via smartphone apps set to rise rapidly
Friday, May 4, 2018 at 10:39 by Paul Tissington
Mobile applications have been around for years, but they are still managing to gain momentum at the ...
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E-commerce complaints raised by female consumers
Thursday, May 3, 2018 at 15:12 by Graham Miller
A survey conducted by Engine has found that the majority of British women who regularly carry out ...
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Self-driving delivery bots arrive in the UK
Wednesday, May 2, 2018 at 09:26 by Graham Miller
Business employees and academics can now take advantage of a futuristic new autonomous delivery ...
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Hundreds of van drivers hired to cope with popularity of next day delivery
Tuesday, May 1, 2018 at 13:04 by Simon Crisp
Courier company, DPD, has added an extra 700 drivers to its staff so that it can keep up with the ...
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Report reveals majority of grocery shopping still conducted in stores
Monday, April 30, 2018 at 09:41 by Simon Crisp
Although the rise of shopping online has seen consumers embrace the opportunity to order groceries ...
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Online rebirth of American Apparel confirmed
Friday, April 27, 2018 at 09:10 by Sarah Collinson
Back in 2016 the company which owned popular clothing chain, American Apparel, encountered serious ...
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Survey reveals consumer concerns over tighter delivery van regulations
Thursday, April 26, 2018 at 11:52 by David Aiken
A new report from the Society of Motor Manufacturers and Traders has found that almost a third of ...
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ONS figures show strong growth in online shopping
Wednesday, April 25, 2018 at 11:46 by Graham Miller
The Office for National Statistics has just released its report into the state of the retail market ...
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Report reveals importance of e-commerce marketplace services
Tuesday, April 24, 2018 at 09:07 by Simon Crisp
Forty per cent of all safe shopping online will be conducted via marketplace-style platforms offered ...
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Identity theft levels reach new heights
Monday, April 23, 2018 at 14:22 by Mike Price
Consumers in the UK are being hit with identity theft in greater numbers than ever before, according ...
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Payment card providers could join forces to streamline e-commerce
Friday, April 20, 2018 at 10:57 by Mike Price
The checkout is seen as being the point at which sites offering safe shopping online can put off ...
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Amazon simplifies cross-border online shopping
Thursday, April 19, 2018 at 10:19 by Graham Miller
The international e-commerce market is growing by the month, with consumers from all parts of the ...
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Retailers lose £18 billion to online cart abandonment
Wednesday, April 18, 2018 at 10:04 by Mike Price
In an average year the many retailers that offer safe shopping online to British consumers ...
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Rise in travel-related searches reported as holiday fever hits UK
Tuesday, April 17, 2018 at 08:55 by Graham Miller
There has been a 13 per cent uptick in the number of searches made by British consumers which relate ...
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Culture of perpetual offers makes life difficult for retailers
Monday, April 16, 2018 at 10:01 by David Aiken
Modern consumers expect to be able to benefit from discount prices and time-limited bargains, ...
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Rural shoppers granted immunity from unfair ‘free shipping’ charges
Friday, April 13, 2018 at 09:08 by Simon Crisp
The UK’s advertising regulator has put a stop to e-commerce sites advertising free delivery to ...
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Online sales help prop up UK retail sector in March
Thursday, April 12, 2018 at 10:41 by Graham Miller
Last month it was solid growth in safe shopping online that helped to improve the outlook for ...
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Blockchain-powered online shopping promises security improvements
Wednesday, April 11, 2018 at 10:35 by Mike Price
The likelihood of personal data being misused if it is shared with businesses online seems to be ...
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Retail events extended by online shopping
Tuesday, April 10, 2018 at 10:55 by Sarah Collinson
Black Friday was traditionally focused to a single day of the year, but the rise of safe shopping ...
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New hacking technique leaves online accounts at risk
Monday, April 9, 2018 at 09:33 by Mike Price
The FBI has revealed details of a fresh tactic known as password spraying which hackers are using to ...
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UK biggest online shopping communities ranked
Friday, April 6, 2018 at 10:50 by Graham Miller
New stats from Royal Mail reveal the parts of the country which saw the highest levels of safe ...
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Easter weekend sees a fall in online shopping
Thursday, April 5, 2018 at 10:00 by David Aiken
In spite of the relatively dreary weather over the Easter weekend this year, consumers were not ...
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Amazon suffers onslaught from US President
Wednesday, April 4, 2018 at 09:35 by Mike Price
American e-commerce giant, Amazon, has been targeted by President Donald Trump in a series of social ...
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Snowy conditions compromise online deliveries
Tuesday, April 3, 2018 at 11:17 by David Aiken
February was a rough month in terms of weather, with snow and ice creating problems for delivery ...
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Consumer habits altered by new online payment options
Friday, March 30, 2018 at 09:24 by Graham Miller
Retailers are being warned that they could be hit with a raft of returns if they continue to embrace ...
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Delivery vans leave roads in disrepair
Thursday, March 29, 2018 at 15:49 by Simon Crisp
The popularity of safe shopping online is causing problems on roads across the UK, not just because ...
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Easter increase in online shopping anticipated
Wednesday, March 28, 2018 at 09:04 by Graham Miller
New projections from Springboard suggest that more people will shop online over the course of the ...
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ONS figures show uptick in online spending last month
Tuesday, March 27, 2018 at 09:09 by Graham Miller
Consumers in the UK spent more online than expected in February this year, according to stats from ...
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Trustworthiness impacts e-commerce sales, report finds
Monday, March 26, 2018 at 10:33 by Graham Miller
Businesses which want to sell more products via safe shopping online need to win the trust of ...
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Amazon may take over abandoned Toys R Us stores
Friday, March 23, 2018 at 08:47 by Simon Crisp
The failure of Toys R Us could be a big win for e-commerce giant, Amazon, as it is allegedly looking ...
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Retailers criticised for confusing returns policies
Thursday, March 22, 2018 at 09:25 by Sarah Collinson
A new report from consumer rights group Which? has revealed that a number of the UK’s largest ...
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E-commerce features arrive for Instagram UK users
Wednesday, March 21, 2018 at 09:54 by Mike Price
Picture sharing social media service, Instagram, has just added the ability to shop online from ...
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Voice-controlled tech still unpopular for online shopping
Tuesday, March 20, 2018 at 08:57 by Graham Miller
In spite of the fact that devices like the Amazon Echo speaker and the Google Home hub are more ...
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Snapchat attracts online shopping fanatics
Monday, March 19, 2018 at 09:10 by Mike Price
The latest stats from Criteo show that people who use social media platform, Snapchat, are three ...
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Smartphones highlighted as crucial to embracing millennial consumers
Friday, March 16, 2018 at 12:10 by Paul Tissington
Retailers need to focus on their mobile offerings if they are to win over shoppers aged between 21 ...
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Retailers criticised over returns policies
Thursday, March 15, 2018 at 07:23 by David Aiken
A study from Rebound has found that consumers are eager for retailers to improve their returns ...
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Mobile spending will only rise if usability improves
Wednesday, March 14, 2018 at 11:49 by Paul Tissington
A new survey from Worldpay has revealed that although more people in the UK are carrying out safe ...
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Steep rise in sales recorded at online-only retailers
Tuesday, March 13, 2018 at 10:24 by Simon Crisp
A study from RPC published last week reveals that the biggest operators in the world of safe ...
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Plans for delivery van regulations in London outlined
Monday, March 12, 2018 at 11:39 by Graham Miller
The UK’s capital is one of the most congested cities in the world, which is why London Mayor, ...
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February sees modest increase in online sales
Friday, March 9, 2018 at 09:08 by Graham Miller
The latest stats from the British Retail Consortium indicate that safe shopping online rose by 6.4 ...
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Amazon tests new proof of delivery policy
Thursday, March 8, 2018 at 11:35 by David Aiken
US e-commerce giant, Amazon, has ruffled a few feathers with the news that it is now running a ...
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Big boost to online deliveries reported in January
Wednesday, March 7, 2018 at 14:32 by David Aiken
In the first month of 2018 the growth in the number of orders delivered to consumers who had carried ...
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Online competition puts more high street mainstays out of business
Tuesday, March 6, 2018 at 09:30 by Paul Tissington
Electronics retailer, Maplin, became the latest in a long line of popular high street outlets to ...
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Online shopping habits ranked
Monday, March 5, 2018 at 11:15 by Graham Miller
A study published last week by OnBuy has looked at the different trends which are influencing ...
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Experts argue for improvements to private browsing
Friday, March 2, 2018 at 16:34 by Graham Miller
Most consumers will be aware that their web browser of choice offers a ‘private’ mode ...
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European consumers predicted to increase online spending
Thursday, March 1, 2018 at 11:17 by Simon Crisp
A new report from Forrester has estimated that sales made via safe shopping online will rise by 11.9 ...
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Amazon combines same day delivery with grocery service
Wednesday, February 28, 2018 at 12:24 by Graham Miller
In an attempt to consolidate its delivery offerings, Amazon is apparently set to bring Prime Now and ...
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Businesses & governments commit to cyber security charter
Tuesday, February 27, 2018 at 09:05 by Graham Miller
Last week politicians and major business figures put their names to the Charter of Trust, a document ...
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Report reveals strong increase in online sales
Monday, February 26, 2018 at 09:57 by Graham Miller
The latest stats from IMRG suggest that sales made via safe shopping online were up by 13.9 per cent ...
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Consumers eager to embrace new privacy powers
Friday, February 23, 2018 at 10:08 by Simon Crisp
A new survey from the 7stars has revealed that many people in the UK are looking forward to the ...
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ONS report reveals retail industry woes on the horizon
Thursday, February 22, 2018 at 09:15 by Simon Crisp
Last month saw sales stagnate across the country, according to new figures published by the Office ...
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Consumer concerns stall online orders
Wednesday, February 21, 2018 at 09:43 by Graham Miller
A study from PushOn has shown that plenty of Brits put off making a purchase online because they are ...
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Shoppers question chatbot security
Tuesday, February 20, 2018 at 09:14 by Simon Crisp
More and more retailers are offering websites with built-in live chat functionality which enables ...
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Businesses prepare for new data protection rules
Monday, February 19, 2018 at 10:47 by Graham Miller
The General Data Protection Regulation (GDPR) is set to come into force in May, paving the way for ...
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Technophobic retailers missing out on new opportunities
Friday, February 16, 2018 at 13:11 by Graham Miller
A report published this week by Fujitsu suggests that many British retailers are not preparing ...
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eBay experiments with entertaining e-commerce features
Thursday, February 15, 2018 at 08:32 by Graham Miller
Auction site eBay is going to implement a number of new technologies to ensure that customers who ...
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Grocery shopping on smartphones increases
Wednesday, February 14, 2018 at 10:34 by Graham Miller
More consumers are using their mobile devices to buy groceries via safe shopping online than ever ...
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Tougher defences keep Brits safe online
Tuesday, February 13, 2018 at 09:39 by Graham Miller
Since its launch a little over a year ago, the National Cyber Security Centre has helped to reduce ...
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Modest growth in online shopping reported
Monday, February 12, 2018 at 11:41 by Mike Price
New stats released by the British Retail Consortium show that sales made online rose by 5.3 per cent ...
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Shopping service from Snapchat launches
Friday, February 9, 2018 at 10:28 by Sarah Collinson
Social media platforms can have a tough time when it comes to actually making money from the ...
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Amazon robotic delivery service revealed
Thursday, February 8, 2018 at 11:16 by David Aiken
Compact self-driving machines could soon take over from human delivery staff as details of Amazon&...
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Amazon helps UK businesses improve overseas sales
Wednesday, February 7, 2018 at 09:39 by Simon Crisp
Companies based in the UK are taking advantage of e-commerce giant Amazon’s international ...
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Late arrivals plagued Christmas shopping period
Tuesday, February 6, 2018 at 09:37 by Simon Crisp
Figures published last week by IMRG reveal that more packages were handled in the UK than ever ...
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Zara announces intriguing pop-up store for online customers
Monday, February 5, 2018 at 10:52 by Graham Miller
Fashion chain Zara is taking the concept of multichannel retail to the next level with the ...
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Poor performance leaves H&M longing for online dominance
Friday, February 2, 2018 at 10:00 by Graham Miller
Although it may be one of the world’s biggest fashion outlets, H&M did not have a good ...
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Consumer caution over buying high value items online revealed
Thursday, February 1, 2018 at 11:47 by David Aiken
Figures published by PushON last week suggest that while shopping online is hugely popular in the UK,...
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Card charges axed as online shopping becomes cheaper
Wednesday, January 31, 2018 at 10:20 by Graham Miller
Earlier this month Brits looking to carry out safe shopping online with any type of payment card ...
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Experts call for increased consumer awareness of IoT security issues
Tuesday, January 30, 2018 at 10:17 by Mike Price
Researchers in the US have argued that more needs to be done to educate consumers about the risks ...
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Online uplift helps Ted Baker buck high street downturn
Monday, January 29, 2018 at 11:16 by Sarah Collinson
While many retailers have struggled over the past year as a result of flagging high street sales, ...
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eBay reveals biggest selling items of the year
Friday, January 26, 2018 at 09:14 by Graham Miller
2017 was a big year for safe shopping online and auction site, eBay, has been attempting to ...
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Asda embraces new parcel tech
Thursday, January 25, 2018 at 09:28 by Mike Price
Customers who place orders with Asda via safe shopping online will now be able to take advantage of ...
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Number of failing retailers on the rise
Wednesday, January 24, 2018 at 09:07 by Simon Crisp
More retailers went into administration last year than in 2016, marking the end of half a decade of ...
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Security patch problems put users at risk
Tuesday, January 23, 2018 at 10:58 by Simon Crisp
After the news that billions of computers, tablets and smartphones were vulnerable to a pair of ...
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Security improvements coming to Wi-Fi connectivity
Monday, January 22, 2018 at 09:27 by Graham Miller
Plenty of people make use of Wi-Fi to carry out safe shopping online, whether they are at home or on ...
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Report reveals scale of online shopping festive impact
Friday, January 19, 2018 at 09:24 by David Aiken
The latest figures from the British Retail Consortium have shown that safe shopping online is ...
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Smartphones shown to curtail online impulse buys
Thursday, January 18, 2018 at 12:54 by Paul Tissington
People who carry out safe shopping online via a portable device are usually less willing to commit ...
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Password exploits leave consumers exposed to online ads
Wednesday, January 17, 2018 at 10:54 by Mike Price
Hundreds of the world’s most popular websites have been found to contain scripts designed to ...
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Voice assistants set to have bigger impact on e-commerce
Tuesday, January 16, 2018 at 11:04 by Graham Miller
Services like Apple’s Siri and Amazon’s Alexa will be used to carry out safe shopping ...
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Chip vulnerabilities pose threat to millions of devices
Monday, January 15, 2018 at 10:57 by David Aiken
A major security scandal has been building over the past week as a result of admissions from chip ...
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Brits spend 11.5 per cent more online in December
Thursday, January 11, 2018 at 21:58 by Graham Miller
Last month saw safe shopping online increase by 11.5 per cent, according to the latest figures ...
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Smart mirror concept could change clothes shopping forever
Wednesday, January 10, 2018 at 12:41 by Sarah Collinson
Online shopping giant, Amazon, has just patented the idea of combining mixed reality technology and ...
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Security risks rising due to work-based browsing habits
Tuesday, January 9, 2018 at 09:15 by David Aiken
People who regularly spend time online during working hours are creating problems for their ...
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Rise in online fraud predicted
Monday, January 8, 2018 at 11:20 by Graham Miller
2018 will be a year in which cybercriminals continue to target consumers with scams, with experts ...
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High street visits dip as online shopping prevails
Friday, January 5, 2018 at 09:37 by Mike Price
On the final day of 2017 there was a 10.5 per cent reduction in the number of people who went to ...
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Amazon reveals Prime delivery stats
Thursday, January 4, 2018 at 13:28 by Simon Crisp
As one of the world’s biggest providers of safe shopping online, Amazon has millions of ...
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Post-Christmas flood of returned gifts begins
Wednesday, January 3, 2018 at 10:42 by Sarah Collinson
Although Brits spent an estimated £17 billion on presents over the course of the festive ...
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Apple faces criticism over battery-saving tactics
Wednesday, January 3, 2018 at 10:40 by Graham Miller
In-depth analysis by benchmarking site, Geekbench, revealed last month that Apple is actively ...
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Retailer criticised over online wait times
Tuesday, January 2, 2018 at 12:14 by David Aiken
British firm Boots has been hit with complaints from customers after people attempting to shop via ...
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Smartphone supremacy predicted as tablet influence falters
Monday, January 1, 2018 at 09:47 by Mike Price
New figures from eMarketer suggest that 2017 will be the year in which tablets were toppled by ...
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