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    Showing 249 news articles from 2018

  1. Festive Season Brings Online Fraudsters Out in Droves

    14 December 2018 at 20:51 by Simon Crisp

    Consumers hoping to buy Christmas presents via safe shopping online this year will need to face up ...

  2. Online Retailers Confirm Final Pre-Christmas Order Deadlines

    13 December 2018 at 13:42 by Sarah Collinson

    With Christmas drawing closer by the day, consumers in the UK who have yet to buy the gifts they ...

  3. Statistics Show Rising Dominance of Online Shopping

    12 December 2018 at 09:55 by David Aiken

    Payment processor MasterCard has released figures which suggest that shopping online is now more ...

  4. High Street Visits Help Solidify Expensive Online Purchases

    11 December 2018 at 10:00 by Simon Crisp

    Although the high street has been facing tough market conditions recently, it seems that bricks-and-...

  5. Report Uncovers High Standards Amongst Mobile Shoppers

    10 December 2018 at 10:15 by Paul Tissington

    66 per cent of people who encounter unexpected complexity when attempting to place an order via safe ...

  6. Consumers Complain About Unnecessary Packaging of Online Deliveries

    07 December 2018 at 11:56 by David Aiken

    Orders placed via safe shopping online are typically fulfilled by delivering products direct to ...

  7. Amazon to Offer Checkout-Free Shopping to Rival Stores

    06 December 2018 at 11:12 by Mike Price

    After dominating the world of shopping online for so long, Amazon has turned its attention to the ...

  8. Consumers’ Preferred Delivery Options Analysed

    05 December 2018 at 15:21 by Paul Tissington

    A survey conducted by MetaPack has investigated the state of play in the delivery market at the ...

  9. Rise in Online Grocery Shopping Reported

    04 December 2018 at 22:46 by Simon Crisp

    The growing popularity of ordering groceries via safe shopping online has been charted in a new ...

  10. Festive Retail Peak Creeps Earlier Than Ever

    03 December 2018 at 13:04 by Graham Miller

    A report commissioned by Aptos found that the majority of British shoppers are eager to get ...

  11. Royal Mail acts to simplify e-commerce returns

    30 November 2018 at 11:13 by Graham Miller

    Millions of consumers from the UK who enjoy shopping online will be familiar with the often ...

  12. Value of commuter online shopping activities assessed

    29 November 2018 at 11:42 by Simon Crisp

    A new study from Retail Economics has revealed that British commuters who travel by train to get to ...

  13. Consumers collectively invest decades in mobile shopping during Black Friday

    28 November 2018 at 12:16 by Paul Tissington

    The Black Friday and Cyber Monday sale period may be over for another year, but the analysis of the ...

  14. Extensive festive shopping fraud costs revealed

    27 November 2018 at 10:58 by Sarah Collinson

    The latest statics from Action Fraud suggest that British consumers were duped out of £11 ...

  15. 1.4 billion pounds in spending predicted for Cyber Monday

    26 November 2018 at 10:32 by Sarah Collinson

    Today is Cyber Monday, the final day of the Black Friday weekend and technically the period during ...

  16. Mobile sales growth predicted thanks to improved shopping experience

    23 November 2018 at 11:06 by Paul Tissington

    A recent report from Ve Global has found that more people in the UK are set to make purchases via ...

  17. Early discounting typifies online retail as outlets struggle to boost sales

    22 November 2018 at 11:38 by Graham Miller

    A report published by IMRG this week suggests that while Black Friday will provide sites that offer ...

  18. Efficiency of online shopping assessed

    21 November 2018 at 11:37 by Simon Crisp

    A new study from the Energy Saving Trust suggests that it is more eco-friendly to buy goods online ...

  19. Europe-wide increase in online shopping expected this Christmas

    20 November 2018 at 10:54 by Graham Miller

    Across the UK and the rest of Europe it looks likely that this festive shopping season will be the ...

  20. Study reveals issues with festive deliverie

    19 November 2018 at 11:22 by Mike Price

    The latest survey from ParcelLab published last week found that 44 per cent of UK consumers who ...

  21. Government campaign to improve safe shopping online launched

    16 November 2018 at 10:22 by Simon Crisp

    Over the past few days the government has been pushing a major campaign as part of International ...

  22. Singles’ Day sees record spending in China

    15 November 2018 at 12:29 by Graham Miller

    This year the shopping event Singles’ Day managed to pry just under £24 billion from ...

  23. Retail sites ranked in consumer study

    14 November 2018 at 09:08 by Graham Miller

    The latest large scale survey from Which? has looked at which retailers offer the best experience ...

  24. Mobile shopping predicted to dominate online sales

    13 November 2018 at 14:41 by Paul Tissington

    New projections produced by Worldpay suggest that the proportion of people carrying out safe ...

  25. Black Friday discounts offered early

    12 November 2018 at 11:57 by Mike Price

    Many retailers are choosing to start the ball rolling sooner rather than later with their initial ...

  26. Augmented reality arrives on Amazon shopping app

    09 November 2018 at 12:51 by David Aiken

    Amazon is preparing to up its game ahead of Black Friday by offering customers the opportunity to ...

  27. Smartphone dominance of e-commerce expected to increase this Christmas

    08 November 2018 at 10:55 by Graham Miller

    A whopping 68 per cent of all site visits that retailers receive in the run-up to December 25th this ...

  28. Online sales growth outstrips poor retail market performance

    07 November 2018 at 15:08 by Graham Miller

    Stats published by the British Retail Consortium show that October was another tough month for the ...

  29. Free shipping offer launched by Amazon

    06 November 2018 at 10:07 by Mike Price

    Amazon is upping the ante in its native US this festive season by offering customers the opportunity ...

  30. Rapid rise in phishing fraud raises concerns about online security

    05 November 2018 at 15:28 by Graham Miller

    Over the past three months the volumes of fake e-commerce sites designed to trick consumers and ...

  31. Next clings on to growth thanks to online sales

    02 November 2018 at 12:02 by Simon Crisp

    In the past quarter high street clothing mainstay Next was hit with an eight per cent drop in the ...

  32. Healthy Halloween sales boost UK retail

    01 November 2018 at 13:30 by Graham Miller

    British shoppers splashed out an estimated £491 million in preparation for this year’s ...

  33. Voice assistants set to make an impact on Christmas e-commerce market

    31 October 2018 at 10:27 by Graham Miller

    Industry analysts are anticipating that more people than ever before will use platforms like Amazon&...

  34. E-commerce giants face tax hike

    30 October 2018 at 11:00 by Paul Tissington

    This week’s budget saw the announcement of a new tax that will force some of the largest tech-...

  35. Rise in number of Brits buying from international outlets reported

    29 October 2018 at 10:59 by Simon Crisp

    Bargain-hunting consumers from the UK are increasingly turning to sites that offer safe shopping ...

  36. E-commerce impact of social media measured

    26 October 2018 at 09:32 by Sarah Collinson

    British and American people who regularly indulge in safe shopping online are increasingly ...

  37. More evidence points to power of Black Friday in UK retail

    25 October 2018 at 09:30 by Paul Tissington

    The vast majority of British consumers are now intimately familiar with the ins and outs of Black ...

  38. Argos achieves success with search engine visibility

    24 October 2018 at 10:21 by Mike Price

    When it comes to winning over consumers looking to shop online, getting a high ranking on Google is ...

  39. Amazon wins out in fight for product-based search queries

    23 October 2018 at 09:53 by Graham Miller

    Although Google may be the world’s most influential search engine, it is actually Amazon that ...

  40. Massive spending spike predicted for Black Friday

    22 October 2018 at 10:50 by Simon Crisp

    Black Friday is a little over a month away, with retailers gearing up to offer customers bargain ...

  41. E-commerce operators may outlaw excessive returning of orders

    19 October 2018 at 10:57 by Graham Miller

    A study from Brightpearl has found that 45 per cent of sites which offer safe shopping online in the ...

  42. On demand delivery changes embraced by Very.co.uk

    18 October 2018 at 14:50 by Sarah Collinson

    As e-commerce retailers attempt to win over customers looking for more flexible delivery options, ...

  43. Report dismisses idea that e-commerce is cannibalising high street sales

    17 October 2018 at 10:45 by Simon Crisp

    The latest study commissioned by the British Retail Consortium and Springboard has raised questions ...

  44. Londoners top table of e-commerce addiction

    16 October 2018 at 09:29 by Paul Tissington

    People living in the capital are more likely to indulge in shopping online on a regular basis, ...

  45. Importance of multichannel presence highlighted in study

    15 October 2018 at 10:42 by Simon Crisp

    A new survey from Avionos has found that it makes sense for retailers to offer customers the ...

  46. Retail staff hampered by archaic digital solutions

    12 October 2018 at 09:11 by Mike Price

    Retail is becoming more digital all the time, with technology making it easier for consumers to ...

  47. British launch for Amazon Go rumoured

    11 October 2018 at 12:15 by Graham Miller

    E-commerce giant Amazon made waves when it introduced its latest real-world retail scheme in the US. ...

  48. Slower growth for e-commerce sales reported

    10 October 2018 at 13:49 by Graham Miller

    The latest figures from the British Retail Consortium show that there was a 5.4 per cent uptick in ...

  49. Delivery-tracking app introduced by Royal Mail

    10 October 2018 at 09:05 by Mike Price

    With Christmas on the way, the volume of packages being sent to households across the UK will rise ...

  50. Consumers express scepticism regarding chatbot-based customer services

    08 October 2018 at 09:18 by Paul Tissington

    A new study from DMA has raised questions about the effectiveness of the current trend for chatbots ...

  51. US lawmakers attempt to tackle IoT security flaws

    05 October 2018 at 11:10 by Mike Price

    In recent years the Internet of Things (IoT) has become a much-discussed concept, with more and more ...

  52. Amazon workers benefit from wage boost

    04 October 2018 at 10:52 by David Aiken

    Online retail giant Amazon has caved to pressure and announced a pay rise for employees across the ...

  53. Month-long online security awareness scheme begins

    03 October 2018 at 10:20 by Sarah Collinson

    Over the course of October this year the European Cyber Security Month (ECSM) is returning for the ...

  54. Cost of delivery complications hits £1.6 billion annually

    02 October 2018 at 12:40 by Simon Crisp

    When goods ordered online do not arrive within the allotted timeframe, or consumers are not in to ...

  55. Festive shoppers appreciate convenience more than low cost

    02 October 2018 at 12:40 by Graham Miller

    A study commissioned by Royal Mail has shown that most British consumers prefer to complete their ...

  56. H&M announces solid online sales as e-commerce efforts gain traction

    28 September 2018 at 10:53 by Paul Tissington

    Although it may have suffered a few setbacks in terms of bricks and mortar performance in recent ...

  57. Ratings-based product selection planned for new Amazon outlet

    27 September 2018 at 13:44 by Graham Miller

    After making a handful of forays into the bricks and mortar retail market with book stores, Amazon ...

  58. Amazon product search integrated with Snapchat social app

    26 September 2018 at 09:08 by Mike Price

    Snapchat has been up against the ropes for the past few months, but new functionality which allows ...

  59. Retailers struggle to prepare for pre-Christmas rush

    25 September 2018 at 09:58 by Graham Miller

    The busiest period of the year in retail is nearly here, with millions of British consumers set to ...

  60. Stats help explain why e-commerce growth is still so strong

    24 September 2018 at 09:58 by Sarah Collinson

    The latest report from the Office for National Statistics has shed some light on the reasons that ...

  61. Online sales rise while mobile shopping sees reduction in growth

    21 September 2018 at 09:20 by Graham Miller

    The latest figures from IMRG have shown that although safe shopping online was up by 12.8 per cent ...

  62. Same-day delivery service tested by Waitrose

    20 September 2018 at 12:06 by Mike Price

    Supermarket chain Waitrose is trialling a new ‘rapid’ delivery service for customers who ...

  63. Online shopping firms criticised for excessive use of cardboard packaging

    19 September 2018 at 12:04 by David Aiken

    Although safe shopping online is a hugely convenient and affordable option for millions of consumers,...

  64. Customer data leak claims hit Amazon

    18 September 2018 at 11:33 by Mike Price

    E-commerce behemoth Amazon is reportedly in the process of looking into allegations regarding the ...

  65. Surge in online sales leads to high street job losses

    17 September 2018 at 14:40 by Graham Miller

    A study commissioned by the Labour party has found that around 100,000 jobs in the retail sector ...

  66. Card payments dominate as influence of online shopping grows

    14 September 2018 at 12:16 by Graham Miller

    Seventy eight per cent of purchases made in the UK retail sector are now carried out via credit or ...

  67. Payment processing issues lead to online shopping abandonment

    13 September 2018 at 09:36 by Paul Tissington

    Research carried out by PPRO Group has found that two thirds of customers (67pc) have abandoned ...

  68. Social shopping is transforming e-commerce

    12 September 2018 at 12:08 by Sarah Collinson

    When it comes to fashion brands in particular, one of the biggest trends helping e-commerce sales to ...

  69. How chatbots are further driving online shopping adoption

    11 September 2018 at 11:23 by David Aiken

    As retailers seek to gain competitive advantage and brand loyalty in a rapidly shifting market - and ...

  70. Demand for warehousing space rockets as online shopping grows

    10 September 2018 at 12:46 by Graham Miller

    The rapid growth of online shopping has led to a rocketing growth in an aligned physical sector - ...

  71. Top tips for successfully buying appliances online

    07 September 2018 at 10:46 by David Aiken

    Thanks to the rise of safe shopping online, buyers are increasingly confident about purchasing ...

  72. Older shoppers are now heading online

    06 September 2018 at 13:45 by Simon Crisp

    Pensioners have traditionally been a key part of the high street's midweek trade, but research shows ...

  73. Click and Collect poised to dominate online shopping fulfilment

    05 September 2018 at 12:57 by David Aiken

    One of the latest online shopping trends concerns fulfilment and the options available to the ...

  74. How Blockchain will change the way that we shop online

    04 September 2018 at 22:45 by David Aiken

    When it comes to safe shopping online, one of the most exciting emerging technologies set to provide ...

  75. How to ensure you shop safely online

    03 September 2018 at 13:34 by Sarah Collinson

    If you love the experience of shopping online, you'll already know how enjoyable and convenient it ...

  76. E-commerce nurtures culture of instant gratification amongst UK shoppers

    31 August 2018 at 10:39 by Simon Crisp

    A new survey from TrustFord has found that a growing proportion of British consumers are eager for ...

  77. Debenhams jumps on click and collect bandwagon

    30 August 2018 at 15:20 by Graham Miller

    Department store chain Debenhams is embracing the popularity of click and collect by offering ...

  78. High street research falls out of favour as e-commerce gains traction

    29 August 2018 at 13:36 by Mike Price

    Stats published by UM last week revealed that 75 per cent of Brits tend to take advantage of sites ...

  79. Study finds consumers value personal touch

    28 August 2018 at 10:50 by Graham Miller

    Three quarters of respondents to a recent global report from Selligent said that they would rather ...

  80. Consumers face steeper e-commerce costs in event of hard Brexit

    27 August 2018 at 10:38 by Graham Miller

    If politicians fail to negotiate an effective Brexit deal and the UK leaves the EU with no specific ...

  81. Delivery drivers at greater risk of causing collisions

    24 August 2018 at 12:31 by Paul Tissington

    The thousands of drivers throughout the UK who work as couriers for major sites that offer safe ...

  82. England’s World Cup exit impacted online shopping

    23 August 2018 at 13:07 by Graham Miller

    While the World Cup was a boon for retailers while England were flying high and racking up victories,...

  83. E-commerce success for department stores reported as high street struggles

    22 August 2018 at 10:06 by Sarah Collinson

    The latest figures from the Office for National Statistics show that department stores were the real ...

  84. Christmas shopping starts early for large proportion of consumers

    21 August 2018 at 10:22 by Sarah Collinson

    A survey conducted by retail firm Rakuten has revealed that 48 per cent of people in a number of the ...

  85. Issues with IKEA's online presence prevent customers making purchases

    20 August 2018 at 09:02 by Graham Miller

    Late last week flat pack furniture giant IKEA was hit with a series of technical issues that left ...

  86. Mood-boosting properties of online shopping uncovered

    17 August 2018 at 12:48 by David Aiken

    A new survey from Clicktale has found that three quarters of consumers place orders via safe ...

  87. Online shopping tax mooted as high street sales falter

    16 August 2018 at 09:56 by David Aiken

    Politicians may introduce a tax on safe shopping online in order to make up for the fact that bricks ...

  88. Survey reveals extent of UK’s online fraud problems

    15 August 2018 at 10:48 by David Aiken

    A report commissioned by Paysafe has shown that 66 per cent of Brits believe that it is effectively ...

  89. Web-based travel arrangements dominate market

    14 August 2018 at 10:19 by Graham Miller

    Close to two thirds of Brits who arranged a summer holiday this year did so via an online service, ...

  90. Irrelevant product promotions frustrate mobile shoppers

    13 August 2018 at 10:09 by Paul Tissington

    A survey from Clicktale has found that almost two thirds of British consumers get vexed when mobile ...

  91. Stock issues hamper online shopping satisfaction levels

    10 August 2018 at 11:53 by Simon Crisp

    A new study from HSO has found that the vast majority of consumers are disappointed by the fact that ...

  92. Silver surfers fuel online shopping trend

    09 August 2018 at 11:40 by Graham Miller

    The high street could be in more trouble than ever if more pensioners continue to flock to the web ...

  93. Retailer admits to sizable security breach

    08 August 2018 at 14:56 by Sarah Collinson

    Around 10 million consumers in the UK are thought to have been hit after an attack executed against ...

  94. Internet fraud hits tech fans hardest

    07 August 2018 at 12:52 by Mike Price

    New figures published by the National Fraud Intelligence Bureau suggest that British men of between ...

  95. Retail-friendly updates to delivery services announced by Royal Mail

    06 August 2018 at 14:00 by Graham Miller

    The UK’s premier provider of postal services has revealed a number of important updates to the ...

  96. Online shopping habits embraced by majority of Brits

    03 August 2018 at 15:21 by Paul Tissington

    55 per cent of British consumers now shop online more frequently than they make visits to bricks and ...

  97. Amazon enjoyed uptick in quarterly sales

    02 August 2018 at 15:20 by Graham Miller

    The dominance of Amazon in the world of safe shopping online has been clear for some time, but its ...

  98. Google creates device to tackle insecure password issues

    01 August 2018 at 15:19 by Simon Crisp

    Online security could become rather more robust if search giant Google manages to get its latest ...

  99. Accessible customer service solutions outrank high tech alternatives, survey finds

    01 August 2018 at 14:51 by Mike Price

    A study published by Engine last week found that almost two thirds of consumers in the UK would ...

  100. Firsthand experience of products important to e-commerce sales, study finds

    30 July 2018 at 14:23 by Simon Crisp

    A survey commissioned by PushOn has found that four out of five consumers prefer to experience a ...

  101. Drone-powered payment scheme announced

    27 July 2018 at 12:15 by Mike Price

    People who order products via safe shopping online could soon be paying for them through a drone, ...

  102. Poor page load speeds cited as online shopping buzzkill

    26 July 2018 at 10:03 by Graham Miller

    The vast majority of British consumers will choose to stop using a site that offers safe shopping ...

  103. E-commerce prices beat duty free offers according to report

    25 July 2018 at 11:11 by Graham Miller

    A new study has compared the prices that people will pay if they buy specific products online ...

  104. Online sales show strong annual growth

    24 July 2018 at 10:00 by Simon Crisp

    Statistics published last week by Adobe have shown that there was a 10 per cent increase in ...

  105. Google reveals power of mobile app advertising

    23 July 2018 at 13:12 by Graham Miller

    A new study from search giant Google has found that the majority of people who encounter ads in the ...

  106. Mobile shopping grows but many sites fail to meet expectations

    20 July 2018 at 08:21 by Graham Miller

    A new study from Mobify has found that in spite of the rise of safe shopping online taking place on ...

  107. Consumers put price and shipping options at top of e-commerce agenda

    19 July 2018 at 09:47 by Paul Tissington

    A new survey from Salmon has revealed that almost two thirds of people across the UK and the US see ...

  108. Knock-on effect of Amazon Prime Day revealed

    18 July 2018 at 10:52 by Graham Miller

    This week saw the return of Prime Day; the annual sales event held by Amazon which is exclusively ...

  109. Scorching weather prompts online shopping increase

    17 July 2018 at 11:03 by Paul Tissington

    The seemingly never-ending heat wave that has had the UK in its grip for weeks is causing an uptick ...

  110. Online security boosted by new quantum computing technology

    16 July 2018 at 10:43 by Mike Price

    Researchers at cyber security firm, Quantum Base, have apparently come up with a new kind of random ...

  111. Delivery van numbers rise as online shopping gains momentum

    13 July 2018 at 10:07 by Graham Miller

    Last week official statistics published by the Department for Transport (DfT) revealed that the ...

  112. UK consumers vote Amazon as top retail brand for sixth time

    12 July 2018 at 10:07 by Graham Miller

    Earlier this month the Institute of Customer Service published findings from its latest survey of ...

  113. Consumers voice ire over online security solutions

    11 July 2018 at 09:35 by Graham Miller

    A new report from FICO has revealed the extent to which British web users are fed up with the hoops ...

  114. VR shopping tech enters online market

    10 July 2018 at 09:55 by Mike Price

    US retail giant Walmart is set to become one of the first firms to offer virtual reality in ...

  115. Cash wasted on directionless digital transformations by retailers, report finds

    09 July 2018 at 13:27 by Mike Price

    A new study from Fujitsu has investigated how retailers are seeking to transform their operations ...

  116. Consumers crave pre-purchase contact with products, report finds

    06 July 2018 at 09:44 by Graham Miller

    Forty three per cent of people who carry out safe shopping online also prefer the concept of being ...

  117. World Cup fatigue inspires online shopping sprees

    05 July 2018 at 11:40 by David Aiken

    Although the England team may be buoying the spirits of a nation with their nail-biting antics in ...

  118. Online shopping increases across Europe

    04 July 2018 at 10:22 by Graham Miller

    The entire European continent saw an uptick in safe shopping online last year, with 2017’s ...

  119. Brits embrace next day delivery as usage figures reach new high

    03 July 2018 at 09:59 by David Aiken

    Stats published by IMRG have shown that more consumers in the UK are choosing next day delivery as ...

  120. Consumer loyalty contingent on human contact, report finds

    02 July 2018 at 10:27 by Graham Miller

    A survey from Calabrio has revealed that retailers that offer safe shopping online are more likely ...

  121. Brits embrace voice-controlled online shopping

    29 June 2018 at 09:00 by Graham Miller

    Consumers in the UK are usually the first to adopt new technologies to help them shop, so it is no ...

  122. Retailers admit to balancing security risks against opportunities to boost sales

    28 June 2018 at 10:01 by Graham Miller

    The latest report from ACI Worldwide has shown that although e-commerce sites are keen to offer safe ...

  123. More store closures forecast as UK retail switches to the web

    27 June 2018 at 15:36 by Sarah Collinson

    British consumers are increasingly keen on safe shopping online, which is why the latest figures ...

  124. Delivery workers face dog-related risks as more people shop online

    26 June 2018 at 15:37 by Simon Crisp

    Statistics revealed by Royal Mail this week show that its employees are more likely to be attacked ...

  125. 47 per cent of fashion items ordered online get returned

    25 June 2018 at 17:13 by David Aiken

    Figures published by Barclaycard this week show that each year consumers in the UK return the ...

  126. Amazon Go gains favourable responses from consumers around the world

    22 June 2018 at 09:42 by Graham Miller

    E-commerce giant Amazon could be on to a winner with its checkout-free bricks and mortar retail ...

  127. Acceleration in online shopping revealed

    21 June 2018 at 12:43 by Graham Miller

    With a 19.4 per cent increase in safe shopping online, May was a particularly strong month for e-...

  128. Surveys reveal mixed emotions around online shopping

    20 June 2018 at 10:13 by Sarah Collinson

    A pair of reports published this month suggest that consumers are in disagreement about the emotions ...

  129. Hack leaves Dixons Carphone customer data exposed

    19 June 2018 at 11:15 by Simon Crisp

    High street chain, Dixons Carphone, which is responsible for the retail brand Currys PC World, has ...

  130. Online sales increase in May

    18 June 2018 at 09:27 by Graham Miller

    Last month saw yet another rise in safe shopping online, with figures from the Office for National ...

  131. Secure cardless online shopping trialled by NatWest

    15 June 2018 at 08:56 by Graham Miller

    Customers of NatWest are now being given the option to carry out safe shopping online using nothing ...

  132. New customer support solution offered by Amazon

    14 June 2018 at 08:47 by Graham Miller

    Consumers who buy products via safe shopping online from Amazon in the UK can now get help setting ...

  133. Millennial shopping habits investigated

    13 June 2018 at 09:36 by Sarah Collinson

    A new report has revealed that although shopping online is still growing, the under-35s remain ...

  134. Consumer preferences for ethically sound products revealed

    12 June 2018 at 10:13 by Graham Miller

    The results of a recent survey conducted by Media.com have shown that more people are getting ...

  135. Mobile shopping problems afflict majority of UK retailers

    11 June 2018 at 09:25 by Graham Miller

    Eighty seven per cent of retailers operating online in Britain are missing out on sales because ...

  136. 2500 new roles created as Amazon expands UK operations

    08 June 2018 at 08:59 by Graham Miller

    The popularity of shopping online in the UK makes it the perfect place for an e-commerce firm like ...

  137. Security concerns stifle adoption of streamlined payment options

    07 June 2018 at 14:05 by Mike Price

    Many British consumers are resistant to the idea of using so-called ‘frictionless’ ...

  138. Online sales up by 12 per cent in May

    06 June 2018 at 11:49 by Graham Miller

    The latest stats published by the British Retail Consortium show that last month was another strong ...

  139. Store closures forecast as online shopping continues growing

    05 June 2018 at 15:14 by David Aiken

    Up to 10,000 bricks and mortar retail outlets could have shut their doors for good before 2018 draws ...

  140. Online delivery volumes rise as parcel firms stick to schedules

    04 June 2018 at 11:36 by Graham Miller

    There has been an uptick in the number of packages delivered across the UK in the past month, with ...

  141. Retail app security vulnerabilities investigated

    01 June 2018 at 10:00 by Graham Miller

    A new study from Symantec suggests that around 27 per cent of the smartphone apps that offer safe ...

  142. E-commerce shopping during the working day a common habit

    31 May 2018 at 12:36 by David Aiken

    The results of a survey from Namogoo published last week found that 57.2 per cent of people are ...

  143. Consumers embrace social shopping

    30 May 2018 at 10:09 by Graham Miller

    The latest study from Avionos shows that the majority of people have carried out safe shopping ...

  144. Weak password problem persists, report finds

    29 May 2018 at 13:56 by Mike Price

    A new study from Virginia Tech University, commissioned by Dashlane, has found that millions of ...

  145. Blockchain-powered payment platform promises improved e-commerce security

    28 May 2018 at 13:01 by Graham Miller

    A new app which is based on the same technology as Bitcoin and other popular cryptocurrencies has ...

  146. Influence of e-commerce expected to rise

    25 May 2018 at 10:49 by David Aiken

    The retail market throughout Europe will continue to be shaped by the growth of safe shopping online,...

  147. Tesco axes Direct e-commerce outlet

    24 May 2018 at 13:41 by Simon Crisp

    Supermarket giant Tesco has revealed that it is set to put an end to its Tesco Direct website, ...

  148. Optimise online payments or risk customer dissatisfaction, retailers warned

    23 May 2018 at 18:35 by Graham Miller

    A new survey from Opinium has found that e-commerce sites are losing around £18 billion a year ...

  149. US president requested Amazon shipping price increase

    22 May 2018 at 11:04 by Graham Miller

    Last week the Washington Post reports that Donald Trump actively made requests for e-commerce giant ...

  150. E-commerce sales get double digit boost in April

    21 May 2018 at 09:50 by David Aiken

    Stats published last week by IMRG suggest that there was an 18.8 per cent increase in the number of ...

  151. Retail sales enhanced by royal wedding

    18 May 2018 at 09:12 by Sarah Collinson

    The marriage of Prince Harry and Meghan Markle is set to increase retail spending across the UK by &...

  152. High street visitor numbers flag as e-commerce thrives

    17 May 2018 at 13:06 by Graham Miller

    Figures show that 4.8 per cent fewer people visited bricks and mortar stores over the past couple of ...

  153. Brits flock to privacy-conscious retailers

    16 May 2018 at 09:14 by Graham Miller

    A new survey from Capgemini has looked at the growing importance of data protection in the world of ...

  154. Brits boost frequency of online shopping orders

    15 May 2018 at 10:58 by Sarah Collinson

    A new survey from Ipsos Mori, backed by the Royal Mail, has shown that 26 per cent of UK consumers ...

  155. Mobile shopping continues to make waves in e-commerce sector

    14 May 2018 at 09:30 by Paul Tissington

    Smartphone users are becoming increasingly influential in the world of safe shopping online, with ...

  156. E-commerce sales up in spite of rocky times for retail industry

    11 May 2018 at 09:44 by Simon Crisp

    Last month saw a modest but reassuring 6.7 per cent increase in the number of sales made via safe ...

  157. Subscription-based delivery services rake in £2 billion annually

    10 May 2018 at 09:48 by Graham Miller

    While plenty of British consumers shop online on an ad hoc basis, a growing number are choosing to ...

  158. Multichannel shoppers are big spenders, report finds

    09 May 2018 at 11:33 by Paul Tissington

    Consumers who spread their stints of safe shopping online across several different devices tend to ...

  159. Brits prepared to take advantage of new GDPR powers

    08 May 2018 at 11:17 by Simon Crisp

    The General Data Protection Regulation (GDPR) is set to roll out later this month, bringing with it ...

  160. British fashion brands generate e-commerce interest overseas

    07 May 2018 at 10:02 by Graham Miller

    More international consumers are searching for UK-based brands offering fashion items via safe ...

  161. Spending via smartphone apps set to rise rapidly

    04 May 2018 at 10:39 by Paul Tissington

    Mobile applications have been around for years, but they are still managing to gain momentum at the ...

  162. E-commerce complaints raised by female consumers

    03 May 2018 at 15:12 by Graham Miller

    A survey conducted by Engine has found that the majority of British women who regularly carry out ...

  163. Self-driving delivery bots arrive in the UK

    02 May 2018 at 09:26 by Graham Miller

    Business employees and academics can now take advantage of a futuristic new autonomous delivery ...

  164. Hundreds of van drivers hired to cope with popularity of next day delivery

    01 May 2018 at 13:04 by Simon Crisp

    Courier company, DPD, has added an extra 700 drivers to its staff so that it can keep up with the ...

  165. Report reveals majority of grocery shopping still conducted in stores

    30 April 2018 at 09:41 by Simon Crisp

    Although the rise of shopping online has seen consumers embrace the opportunity to order groceries ...

  166. Online rebirth of American Apparel confirmed

    27 April 2018 at 09:10 by Sarah Collinson

    Back in 2016 the company which owned popular clothing chain, American Apparel, encountered serious ...

  167. Survey reveals consumer concerns over tighter delivery van regulations

    26 April 2018 at 11:52 by David Aiken

    A new report from the Society of Motor Manufacturers and Traders has found that almost a third of ...

  168. ONS figures show strong growth in online shopping

    25 April 2018 at 11:46 by Graham Miller

    The Office for National Statistics has just released its report into the state of the retail market ...

  169. Report reveals importance of e-commerce marketplace services

    24 April 2018 at 09:07 by Simon Crisp

    Forty per cent of all safe shopping online will be conducted via marketplace-style platforms offered ...

  170. Identity theft levels reach new heights

    23 April 2018 at 14:22 by Mike Price

    Consumers in the UK are being hit with identity theft in greater numbers than ever before, according ...

  171. Payment card providers could join forces to streamline e-commerce

    20 April 2018 at 10:57 by Mike Price

    The checkout is seen as being the point at which sites offering safe shopping online can put off ...

  172. Amazon simplifies cross-border online shopping

    19 April 2018 at 10:19 by Graham Miller

    The international e-commerce market is growing by the month, with consumers from all parts of the ...

  173. Retailers lose £18 billion to online cart abandonment

    18 April 2018 at 10:04 by Mike Price

    In an average year the many retailers that offer safe shopping online to British consumers ...

  174. Rise in travel-related searches reported as holiday fever hits UK

    17 April 2018 at 08:55 by Graham Miller

    There has been a 13 per cent uptick in the number of searches made by British consumers which relate ...

  175. Culture of perpetual offers makes life difficult for retailers

    16 April 2018 at 10:01 by David Aiken

    Modern consumers expect to be able to benefit from discount prices and time-limited bargains, ...

  176. Rural shoppers granted immunity from unfair ‘free shipping’ charges

    13 April 2018 at 09:08 by Simon Crisp

    The UK’s advertising regulator has put a stop to e-commerce sites advertising free delivery to ...

  177. Online sales help prop up UK retail sector in March

    12 April 2018 at 10:41 by Graham Miller

    Last month it was solid growth in safe shopping online that helped to improve the outlook for ...

  178. Blockchain-powered online shopping promises security improvements

    11 April 2018 at 10:35 by Mike Price

    The likelihood of personal data being misused if it is shared with businesses online seems to be ...

  179. Retail events extended by online shopping

    10 April 2018 at 10:55 by Sarah Collinson

    Black Friday was traditionally focused to a single day of the year, but the rise of safe shopping ...

  180. New hacking technique leaves online accounts at risk

    09 April 2018 at 09:33 by Mike Price

    The FBI has revealed details of a fresh tactic known as password spraying which hackers are using to ...

  181. UK biggest online shopping communities ranked

    06 April 2018 at 10:50 by Graham Miller

    New stats from Royal Mail reveal the parts of the country which saw the highest levels of safe ...

  182. Easter weekend sees a fall in online shopping

    05 April 2018 at 10:00 by David Aiken

    In spite of the relatively dreary weather over the Easter weekend this year, consumers were not ...

  183. Amazon suffers onslaught from US President

    04 April 2018 at 09:35 by Mike Price

    American e-commerce giant, Amazon, has been targeted by President Donald Trump in a series of social ...

  184. Snowy conditions compromise online deliveries

    03 April 2018 at 11:17 by David Aiken

    February was a rough month in terms of weather, with snow and ice creating problems for delivery ...

  185. Consumer habits altered by new online payment options

    30 March 2018 at 09:24 by Graham Miller

    Retailers are being warned that they could be hit with a raft of returns if they continue to embrace ...

  186. Delivery vans leave roads in disrepair

    29 March 2018 at 15:49 by Simon Crisp

    The popularity of safe shopping online is causing problems on roads across the UK, not just because ...

  187. Easter increase in online shopping anticipated

    28 March 2018 at 09:04 by Graham Miller

    New projections from Springboard suggest that more people will shop online over the course of the ...

  188. ONS figures show uptick in online spending last month

    27 March 2018 at 09:09 by Graham Miller

    Consumers in the UK spent more online than expected in February this year, according to stats from ...

  189. Trustworthiness impacts e-commerce sales, report finds

    26 March 2018 at 10:33 by Graham Miller

    Businesses which want to sell more products via safe shopping online need to win the trust of ...

  190. Amazon may take over abandoned Toys R Us stores

    23 March 2018 at 08:47 by Simon Crisp

    The failure of Toys R Us could be a big win for e-commerce giant, Amazon, as it is allegedly looking ...

  191. Retailers criticised for confusing returns policies

    22 March 2018 at 09:25 by Sarah Collinson

    A new report from consumer rights group Which? has revealed that a number of the UK’s largest ...

  192. E-commerce features arrive for Instagram UK users

    21 March 2018 at 09:54 by Mike Price

    Picture sharing social media service, Instagram, has just added the ability to shop online from ...

  193. Voice-controlled tech still unpopular for online shopping

    20 March 2018 at 08:57 by Graham Miller

    In spite of the fact that devices like the Amazon Echo speaker and the Google Home hub are more ...

  194. Snapchat attracts online shopping fanatics

    19 March 2018 at 09:10 by Mike Price

    The latest stats from Criteo show that people who use social media platform, Snapchat, are three ...

  195. Smartphones highlighted as crucial to embracing millennial consumers

    16 March 2018 at 12:10 by Paul Tissington

    Retailers need to focus on their mobile offerings if they are to win over shoppers aged between 21 ...

  196. Retailers criticised over returns policies

    15 March 2018 at 07:23 by David Aiken

    A study from Rebound has found that consumers are eager for retailers to improve their returns ...

  197. Mobile spending will only rise if usability improves

    14 March 2018 at 11:49 by Paul Tissington

    A new survey from Worldpay has revealed that although more people in the UK are carrying out safe ...

  198. Steep rise in sales recorded at online-only retailers

    13 March 2018 at 10:24 by Simon Crisp

    A study from RPC published last week reveals that the biggest operators in the world of safe ...

  199. Plans for delivery van regulations in London outlined

    12 March 2018 at 11:39 by Graham Miller

    The UK’s capital is one of the most congested cities in the world, which is why London Mayor, ...

  200. February sees modest increase in online sales

    09 March 2018 at 09:08 by Graham Miller

    The latest stats from the British Retail Consortium indicate that safe shopping online rose by 6.4 ...

  201. Amazon tests new proof of delivery policy

    08 March 2018 at 11:35 by David Aiken

    US e-commerce giant, Amazon, has ruffled a few feathers with the news that it is now running a ...

  202. Big boost to online deliveries reported in January

    07 March 2018 at 14:32 by David Aiken

    In the first month of 2018 the growth in the number of orders delivered to consumers who had carried ...

  203. Online competition puts more high street mainstays out of business

    06 March 2018 at 09:30 by Paul Tissington

    Electronics retailer, Maplin, became the latest in a long line of popular high street outlets to ...

  204. Online shopping habits ranked

    05 March 2018 at 11:15 by Graham Miller

    A study published last week by OnBuy has looked at the different trends which are influencing ...

  205. Experts argue for improvements to private browsing

    02 March 2018 at 16:34 by Graham Miller

    Most consumers will be aware that their web browser of choice offers a ‘private’ mode ...

  206. European consumers predicted to increase online spending

    01 March 2018 at 11:17 by Simon Crisp

    A new report from Forrester has estimated that sales made via safe shopping online will rise by 11.9 ...

  207. Amazon combines same day delivery with grocery service

    28 February 2018 at 12:24 by Graham Miller

    In an attempt to consolidate its delivery offerings, Amazon is apparently set to bring Prime Now and ...

  208. Businesses & governments commit to cyber security charter

    27 February 2018 at 09:05 by Graham Miller

    Last week politicians and major business figures put their names to the Charter of Trust, a document ...

  209. Report reveals strong increase in online sales

    26 February 2018 at 09:57 by Graham Miller

    The latest stats from IMRG suggest that sales made via safe shopping online were up by 13.9 per cent ...

  210. Consumers eager to embrace new privacy powers

    23 February 2018 at 10:08 by Simon Crisp

    A new survey from the 7stars has revealed that many people in the UK are looking forward to the ...

  211. ONS report reveals retail industry woes on the horizon

    22 February 2018 at 09:15 by Simon Crisp

    Last month saw sales stagnate across the country, according to new figures published by the Office ...

  212. Consumer concerns stall online orders

    21 February 2018 at 09:43 by Graham Miller

    A study from PushOn has shown that plenty of Brits put off making a purchase online because they are ...

  213. Shoppers question chatbot security

    20 February 2018 at 09:14 by Simon Crisp

    More and more retailers are offering websites with built-in live chat functionality which enables ...

  214. Businesses prepare for new data protection rules

    19 February 2018 at 10:47 by Graham Miller

    The General Data Protection Regulation (GDPR) is set to come into force in May, paving the way for ...

  215. Technophobic retailers missing out on new opportunities

    16 February 2018 at 13:11 by Graham Miller

    A report published this week by Fujitsu suggests that many British retailers are not preparing ...

  216. eBay experiments with entertaining e-commerce features

    15 February 2018 at 08:32 by Graham Miller

    Auction site eBay is going to implement a number of new technologies to ensure that customers who ...

  217. Grocery shopping on smartphones increases

    14 February 2018 at 10:34 by Graham Miller

    More consumers are using their mobile devices to buy groceries via safe shopping online than ever ...

  218. Tougher defences keep Brits safe online

    13 February 2018 at 09:39 by Graham Miller

    Since its launch a little over a year ago, the National Cyber Security Centre has helped to reduce ...

  219. Modest growth in online shopping reported

    12 February 2018 at 11:41 by Mike Price

    New stats released by the British Retail Consortium show that sales made online rose by 5.3 per cent ...

  220. Shopping service from Snapchat launches

    09 February 2018 at 10:28 by Sarah Collinson

    Social media platforms can have a tough time when it comes to actually making money from the ...

  221. Amazon robotic delivery service revealed

    08 February 2018 at 11:16 by David Aiken

    Compact self-driving machines could soon take over from human delivery staff as details of Amazon&...

  222. Amazon helps UK businesses improve overseas sales

    07 February 2018 at 09:39 by Simon Crisp

    Companies based in the UK are taking advantage of e-commerce giant Amazon’s international ...

  223. Late arrivals plagued Christmas shopping period

    06 February 2018 at 09:37 by Simon Crisp

    Figures published last week by IMRG reveal that more packages were handled in the UK than ever ...

  224. Zara announces intriguing pop-up store for online customers

    05 February 2018 at 10:52 by Graham Miller

    Fashion chain Zara is taking the concept of multichannel retail to the next level with the ...

  225. Poor performance leaves H&M longing for online dominance

    02 February 2018 at 10:00 by Graham Miller

    Although it may be one of the world’s biggest fashion outlets, H&M did not have a good ...

  226. Consumer caution over buying high value items online revealed

    01 February 2018 at 11:47 by David Aiken

    Figures published by PushON last week suggest that while shopping online is hugely popular in the UK,...

  227. Card charges axed as online shopping becomes cheaper

    31 January 2018 at 10:20 by Graham Miller

    Earlier this month Brits looking to carry out safe shopping online with any type of payment card ...

  228. Experts call for increased consumer awareness of IoT security issues

    30 January 2018 at 10:17 by Mike Price

    Researchers in the US have argued that more needs to be done to educate consumers about the risks ...

  229. Online uplift helps Ted Baker buck high street downturn

    29 January 2018 at 11:16 by Sarah Collinson

    While many retailers have struggled over the past year as a result of flagging high street sales, ...

  230. eBay reveals biggest selling items of the year

    26 January 2018 at 09:14 by Graham Miller

    2017 was a big year for safe shopping online and auction site, eBay, has been attempting to ...

  231. Asda embraces new parcel tech

    25 January 2018 at 09:28 by Mike Price

    Customers who place orders with Asda via safe shopping online will now be able to take advantage of ...

  232. Number of failing retailers on the rise

    24 January 2018 at 09:07 by Simon Crisp

    More retailers went into administration last year than in 2016, marking the end of half a decade of ...

  233. Security patch problems put users at risk

    23 January 2018 at 10:58 by Simon Crisp

    After the news that billions of computers, tablets and smartphones were vulnerable to a pair of ...

  234. Security improvements coming to Wi-Fi connectivity

    22 January 2018 at 09:27 by Graham Miller

    Plenty of people make use of Wi-Fi to carry out safe shopping online, whether they are at home or on ...

  235. Report reveals scale of online shopping festive impact

    19 January 2018 at 09:24 by David Aiken

    The latest figures from the British Retail Consortium have shown that safe shopping online is ...

  236. Smartphones shown to curtail online impulse buys

    18 January 2018 at 12:54 by Paul Tissington

    People who carry out safe shopping online via a portable device are usually less willing to commit ...

  237. Password exploits leave consumers exposed to online ads

    17 January 2018 at 10:54 by Mike Price

    Hundreds of the world’s most popular websites have been found to contain scripts designed to ...

  238. Voice assistants set to have bigger impact on e-commerce

    16 January 2018 at 11:04 by Graham Miller

    Services like Apple’s Siri and Amazon’s Alexa will be used to carry out safe shopping ...

  239. Chip vulnerabilities pose threat to millions of devices

    15 January 2018 at 10:57 by David Aiken

    A major security scandal has been building over the past week as a result of admissions from chip ...

  240. Brits spend 11.5 per cent more online in December

    11 January 2018 at 21:58 by Graham Miller

    Last month saw safe shopping online increase by 11.5 per cent, according to the latest figures ...

  241. Smart mirror concept could change clothes shopping forever

    10 January 2018 at 12:41 by Sarah Collinson

    Online shopping giant, Amazon, has just patented the idea of combining mixed reality technology and ...

  242. Security risks rising due to work-based browsing habits

    09 January 2018 at 09:15 by David Aiken

    People who regularly spend time online during working hours are creating problems for their ...

  243. Rise in online fraud predicted

    08 January 2018 at 11:20 by Graham Miller

    2018 will be a year in which cybercriminals continue to target consumers with scams, with experts ...

  244. High street visits dip as online shopping prevails

    05 January 2018 at 09:37 by Mike Price

    On the final day of 2017 there was a 10.5 per cent reduction in the number of people who went to ...

  245. Amazon reveals Prime delivery stats

    04 January 2018 at 13:28 by Simon Crisp

    As one of the world’s biggest providers of safe shopping online, Amazon has millions of ...

  246. Post-Christmas flood of returned gifts begins

    03 January 2018 at 10:42 by Sarah Collinson

    Although Brits spent an estimated £17 billion on presents over the course of the festive ...

  247. Apple faces criticism over battery-saving tactics

    03 January 2018 at 10:40 by Graham Miller

    In-depth analysis by benchmarking site, Geekbench, revealed last month that Apple is actively ...

  248. Retailer criticised over online wait times

    02 January 2018 at 12:14 by David Aiken

    British firm Boots has been hit with complaints from customers after people attempting to shop via ...

  249. Smartphone supremacy predicted as tablet influence falters

    01 January 2018 at 09:47 by Mike Price

    New figures from eMarketer suggest that 2017 will be the year in which tablets were toppled by ...