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Smartphone supremacy predicted as tablet influence falters
Monday, January 1, 2018 at 09:47 by Mike Price
New figures from eMarketer suggest that 2017 will be the year in which tablets were toppled by ...
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Study reveals extent of online hacking issue
Friday, December 29, 2017 at 11:25 by Graham Miller
Researchers at the University of California have made a worrying discovery about the number of ...
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Online security set for biometric takeover
Thursday, December 28, 2017 at 09:24 by Graham Miller
The growing number of smartphones which offer integrated biometric scanners could soon mean that ...
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Retail exec predicts end to online growth
Wednesday, December 27, 2017 at 14:33 by Graham Miller
Although many question the future that awaits bricks and mortar retail, the head of Unibail-Rodamco ...
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Black Friday’s full impact revealed in ONS figures
Friday, December 22, 2017 at 08:22 by Graham Miller
Last month Black Friday and Cyber Monday heralded the start of the festive shopping season, with ...
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Mobile inches closer to e-commerce dominance
Wednesday, December 20, 2017 at 11:10 by Graham Miller
The latest figures from PCA Predict have shown that carrying out safe shopping online from portable ...
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Consumers complain of online shopping stress
Tuesday, December 19, 2017 at 09:15 by Simon Crisp
Although safe shopping online is often portrayed as the hassle-free alternative to visiting high ...
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Environmental concerns raised as online deliveries increase
Monday, December 18, 2017 at 10:47 by Graham Miller
The increase in pollution caused by safe shopping online is being monitored closely by eco-...
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Report reveals retail brand engagement driven by emotions
Friday, December 15, 2017 at 08:06 by David Aiken
Consumers are more likely to stick to shopping with an outlet they trust if they have been ...
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Consumers clamour for custom offers
Thursday, December 14, 2017 at 11:34 by Sarah Collinson
People now expect retailers to provide them with deals and promotions which are tailored to their ...
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Vulnerability of UK internet infrastructure assessed
Wednesday, December 13, 2017 at 09:49 by David Aiken
Experts have argued that more needs to be done to protect the nation’s connectivity and ensure ...
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Online shift adopted by Toys R Us
Tuesday, December 12, 2017 at 09:15 by Graham Miller
After facing financial difficulties which put the future of its business in jeopardy, Toys R Us has ...
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Amazon arrives in Australia
Monday, December 11, 2017 at 09:33 by David Aiken
Australia’s huge size has been a problem when it comes to promoting shopping online as an ...
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Big leap in online sales reported
Friday, December 8, 2017 at 13:31 by Paul Tissington
Figures suggest that November saw a larger proportion of retail sales made via safe shopping online ...
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British retailers fail customers with online experience
Thursday, December 7, 2017 at 11:07 by Simon Crisp
The latest report from KPMG suggests that retail brands in the UK are falling short of the standards ...
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Brits hit by Uber hack
Wednesday, December 6, 2017 at 10:01 by Mike Price
Taxi app Uber has become the latest high profile firm to suffer a serious data breach, with an ...
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Own-brand devices prove popular for Amazon on Black Friday
Tuesday, December 5, 2017 at 09:58 by Mike Price
Amazon is not just a site that offers safe shopping online; it is a global brand responsible for a ...
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eBay search data reveals rise of female action stars
Monday, December 4, 2017 at 09:57 by Sarah Collinson
A report released by auction site eBay last week shows that more Brits are becoming obsessed with ...
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Smartphone shopping wins out during busiest periods
Friday, December 1, 2017 at 10:14 by Paul Tissington
Statistics published recently by IMRG suggest that more people carried out safe shopping online ...
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Cyber Monday online spend is year’s biggest
Thursday, November 30, 2017 at 09:35 by Graham Miller
Although Black Friday has hit the headlines more often, the UK’s biggest day for safe shopping ...
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Consumer loyalty wanes as cart abandonment rises
Wednesday, November 29, 2017 at 09:20 by Graham Miller
New figures published by SaleCycle suggest that there was a small but significant rise in the number ...
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Consumers encounter fake reviews with increased regularity when shopping online
Tuesday, November 28, 2017 at 09:08 by Mike Price
A new study from BrightLocal has shown that although retailers like Amazon are doing more to restore ...
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Consumers reminded to avoid scams as Christmas offers begin
Monday, November 27, 2017 at 09:14 by Graham Miller
It is estimated that more than 40 million SMS texts were sent to customers by retailers ahead of ...
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Pre-emptive security system sets out to stifle cybercriminals
Friday, November 24, 2017 at 10:02 by Simon Crisp
In the past couple of years there have been a series of worrying incidences in which customer email ...
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Consumers express uncertainty via online shopping
Thursday, November 23, 2017 at 11:58 by Graham Miller
New stats published by IMRG suggest that Brits were a little more cautious about splashing out ...
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Amazon criticised for Christmas present spoilers
Wednesday, November 22, 2017 at 09:46 by David Aiken
Many people rely on safe shopping online to buy all sorts of gifts ahead of Christmas, often with ...
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Physical media remains popular according to eBay study
Tuesday, November 21, 2017 at 13:02 by Simon Crisp
A survey of consumers from across the UK has revealed that although streaming services are on the ...
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Shipping influences majority of online purchases
Monday, November 20, 2017 at 09:41 by Graham Miller
Most people who carry out safe shopping online are swayed by the options that retailers offer them ...
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UK consumers most likely to suffer online scams
Friday, November 17, 2017 at 11:22 by Simon Crisp
Brits are more likely to have fallen victim to a phishing site on multiple occasions than those in ...
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Sluggish sites likely to cost retailers big on Black Friday
Thursday, November 16, 2017 at 12:08 by Graham Miller
As Black Friday approaches, it is not just consumers who are gearing up to take full advantage of ...
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British sites enjoy influx of Chinese customers on Singles Day
Wednesday, November 15, 2017 at 10:34 by Sarah Collinson
Although Black Friday and Cyber Monday may be major events for consumers in the west, the 11th of ...
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Amazon dishes out free Prime subscriptions to lucky UK residents
Tuesday, November 14, 2017 at 11:10 by Graham Miller
Last week marked a full decade since the introduction of Amazon Prime, the subscription service ...
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E-commerce shift signalled by Marks and Spencer
Monday, November 13, 2017 at 11:29 by Graham Miller
While it may have become a staple of the high street over more than a century, Marks & Spencer ...
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Online shopping set to dominate during festive season
Friday, November 10, 2017 at 10:17 by Graham Miller
A new study from Deloitte suggests that consumers across North America and Europe will be turning to ...
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E-commerce sales growth shrinks
Thursday, November 9, 2017 at 12:13 by Sarah Collinson
The monthly increase in purchases made via safe shopping online has hit a five year low, according ...
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Amazon enters Black Friday race earlier than ever
Wednesday, November 8, 2017 at 09:34 by Simon Crisp
Although Black Friday is still weeks away, e-commerce giant, Amazon, has jumped the gun and begun ...
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Online shopping and convenience stores shape UK trends
Tuesday, November 7, 2017 at 08:58 by Graham Miller
A new study from Waitrose has looked at the state of consumer habits in the UK at the moment, ...
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iPhone X handsets offered for extortionate prices via auction site
Monday, November 6, 2017 at 11:51 by Mike Price
The iPhone X goes on sale in the UK this week, with Apple’s flagship handset costing £...
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Report shows Brits blend online and in-store shopping habits
Friday, November 3, 2017 at 09:01 by Graham Miller
A new study from Criteo has found that the majority of consumers in the UK are fans of omnichannel ...
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Pay with Google service arrives
Thursday, November 2, 2017 at 08:57 by Graham Miller
Although shopping online can be a fairly painless process for experienced consumers, the biggest ...
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Online shopping boosted by Halloween
Wednesday, November 1, 2017 at 11:53 by David Aiken
Halloween is an increasingly important day in the UK, with the influence of American pop culture ...
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Study finds lack of digital security awareness among Millennials
Tuesday, October 31, 2017 at 08:53 by Sarah Collinson
In spite of the fact that people who fall into the Millennial generation were raised at a time when ...
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Click and collect delivery encourages additional purchases
Monday, October 30, 2017 at 09:31 by Simon Crisp
Although many industry experts predicted that the rise of click and collect would help retailers ...
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Sales growth hampered by rising prices
Friday, October 27, 2017 at 10:43 by David Aiken
Although last month saw a 14 per cent uptick in the number of sales made via safe shopping online in ...
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E-commerce firms criticised for further tax issues
Thursday, October 26, 2017 at 19:49 by Graham Miller
Major websites which offer online marketplaces in the UK, including Amazon and eBay, have come under ...
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British consumers embrace online shopping with overseas outlets
Wednesday, October 25, 2017 at 11:10 by David Aiken
A pair of studies published this month show that consumers from the UK are increasingly confident in ...
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Online fraud seen as unavoidable by British consumers, study finds
Tuesday, October 24, 2017 at 10:39 by Simon Crisp
Fifty two per cent of people questioned in a new report from Paysafe said that it was impossible to ...
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Same day shipping offered by Asos
Monday, October 23, 2017 at 11:16 by Paul Tissington
Fans of fashion site, Asos, will be pleased to hear that they will now have the opportunity to get ...
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Mobile payments service approved for online purchases
Friday, October 20, 2017 at 20:46 by Paul Tissington
Although millions of Brits will already be familiar with the concept of using PayPal to buy items ...
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Brain monitoring tech makes online shopping more intuitive
Thursday, October 19, 2017 at 12:03 by Simon Crisp
A new system developed by eBay and MyndPlay is set to change the way that people carry out safe ...
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Desktop computers still top dog for online shopping conversions
Wednesday, October 18, 2017 at 10:08 by Mike Price
Although more people now browse the web and shop online from their smartphones, it is traditional ...
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Shopping sites see spike in bad reviews as Christmas approaches
Tuesday, October 17, 2017 at 09:42 by Graham Miller
A study from Trustpilot has revealed that consumers tend to leave negative reviews in greater ...
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Amazon proposes futuristic new delivery options
Monday, October 16, 2017 at 11:01 by Graham Miller
At the moment most people either need to stay at home to accept a delivery from Amazon, or get it ...
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Rise in e-commerce dominance reported
Friday, October 13, 2017 at 10:02 by Simon Crisp
Last month an estimated 22.4 per cent of all sales made across the retail market in the UK were ...
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Farfetch enjoys market-leading levels of growth
Thursday, October 12, 2017 at 10:54 by Mike Price
With an annual growth rate of 70 per cent, premium fashion site Farfetch has been named the nation&...
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Number of retail workers declines as online shopping takes over
Wednesday, October 11, 2017 at 14:54 by Graham Miller
Figures published by the Office for National Statistics this month show that there has been a 2.2 ...
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Extent of Yahoo security breach revealed
Tuesday, October 10, 2017 at 07:25 by Mike Price
Four years ago web giant, Yahoo, was hacked leaving user details exposed to malicious third parties. ...
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Smartphone sales dominate Shop Direct brands
Monday, October 9, 2017 at 09:06 by Paul Tissington
Retailers which fall under the umbrella of the Shop Direct group experienced a significant shift ...
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Free returns policies become less common
Friday, October 6, 2017 at 09:14 by David Aiken
Although the opportunity to buy a product via safe shopping online and return it free of charge is ...
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Privacy concerns hamper IoT adoption
Thursday, October 5, 2017 at 09:24 by Simon Crisp
While British consumers have led the way when it comes to embracing safe shopping online, a new ...
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Online security update hits major snag
Wednesday, October 4, 2017 at 09:26 by Mike Price
While many people think of the internet as being an amorphous digital entity that is not exactly ...
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Automotive online shopping offered by BMW and Amazon
Tuesday, October 3, 2017 at 09:17 by David Aiken
People who want to place an order via safe shopping online while they are behind the wheel of their ...
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Consumers made physically weaker by online shopping obsessions
Monday, October 2, 2017 at 09:03 by Graham Miller
Experts at the Chartered Society of Physiotherapy argue that Brits are losing strength in their arms ...
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Weekly online spending hits £1.1 billion
Friday, September 29, 2017 at 09:11 by Graham Miller
New figures published this month by the Office for National Statistics show that British consumers ...
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Consumers warned over celebrity-based online scams
Thursday, September 28, 2017 at 09:39 by Simon Crisp
Security researchers at McAfee have highlighted the tactics that cybercriminals deploy to dupe ...
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Strong online spending recorded as market growth continues
Wednesday, September 27, 2017 at 10:22 by Graham Miller
The latest figures from IMRG indicate that there was a 16.4 per cent increase in the number of sales ...
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Parrot places accidental Amazon order
Tuesday, September 26, 2017 at 10:04 by Mike Price
When Amazon first offered customers the opportunity to order products via safe shopping online using ...
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Increase in online shopping helps Ocado to grow
Monday, September 25, 2017 at 11:59 by Graham Miller
Online grocery firm, Ocado, has reported a healthy 13.1 per cent increase in revenues over the past ...
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Retailers criticise Google over proposed search changes
Friday, September 22, 2017 at 11:47 by Graham Miller
Although the details of Google’s proposed changes to the way it displays shopping-related ...
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Bankruptcy rumours hit Toys ‘R’ Us
Thursday, September 21, 2017 at 10:40 by Simon Crisp
Kids entertainment retailer Toys ‘R’ Us looks to be in a tight spot after sources quoted ...
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Amazon acts as retail research hub
Wednesday, September 20, 2017 at 12:49 by Mike Price
A new survey suggests that most people who want to find out about a specific product will visit ...
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Online spending up as high street sales continue to dip
Tuesday, September 19, 2017 at 09:22 by Graham Miller
Payment card firm Visa has released its latest figures showing trends in spending over the course of ...
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Amazon among firms to face tougher taxes in Europe
Monday, September 18, 2017 at 11:34 by Simon Crisp
Online shopping giant Amazon has faced repeated criticism over the years as a result of the ...
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Google Disputes £2.2 Billion Fine Over Anti-competitive E-commerce Practices
Friday, September 15, 2017 at 10:12 by Mike Price
When Google was lumbered with a multibillion pound fine by EU regulators three months ago, a light ...
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Shopping Searches Reveal Hottest Back to School Products
Thursday, September 14, 2017 at 10:52 by Graham Miller
Parents searching online for items they need to buy their kids ahead of the start of the school term ...
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Argos Eliminates Catalogue to Focus on E-commerce Efforts
Wednesday, September 13, 2017 at 09:05 by Graham Miller
Although once a unique feature of the in-store experience, retailer Argos has now signalled that it ...
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Audio Hack Poses Security Risk
Tuesday, September 12, 2017 at 14:52 by David Aiken
A new threat faces consumers as a result of the rise of voice-controlled digital assistants, ...
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eBay launches dedicated entertainment shopping service
Monday, September 11, 2017 at 09:29 by Mike Price
Customers of eBay who want to buy movies, videogames, books and music via safe shopping online will ...
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Online checkout experience must improve, report finds
Friday, September 8, 2017 at 11:21 by Paul Tissington
A new study from Barclays has indicated that if retailers want to capture the interest of consumers ...
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Amazon makes fashion push with promo campaign
Thursday, September 7, 2017 at 08:57 by Graham Miller
It may be best known for selling thousands of products made by other companies via safe shopping ...
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August sees boost to e-commerce sales
Wednesday, September 6, 2017 at 11:01 by Graham Miller
Last month there was an 11 per cent increase in sales made via safe shopping online across the UK, ...
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Impulse buying fuelled by portable devices, study finds
Tuesday, September 5, 2017 at 10:42 by Graham Miller
A report published in the Journal of Retailing and Consumer Sciences this month has revealed that ...
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Consumers keen to embrace AI
Monday, September 4, 2017 at 09:24 by David Aiken
Experiencing Artificial Intelligence (AI) is something that more and more shoppers are looking ...
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Hack hits users of CeX website
Friday, September 1, 2017 at 09:44 by Mike Price
Used tech chain, CeX, has this week emailed millions of its customers telling them to change their ...
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Tesco criticised for online price issues
Thursday, August 31, 2017 at 09:16 by Mike Price
A problem with the way that Tesco charges its customers who order groceries via safe shopping online ...
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Ocado intros new shopping app
Wednesday, August 30, 2017 at 11:15 by David Aiken
Ordering groceries via safe shopping online is now possible for UK owners of the Amazon Echo smart ...
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Google challenges Amazon with shopping services
Tuesday, August 29, 2017 at 09:32 by Graham Miller
Although Amazon is arguably the biggest name in safe shopping online, search giant Google is ...
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Multichannel success pursued by Carpetright
Monday, August 28, 2017 at 15:59 by Graham Miller
Last week Carpetright announced its intentions to optimise the customer experience it can offer ...
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Facebook ramps up European e-commerce offering
Friday, August 25, 2017 at 10:52 by Sarah Collinson
Facebook may be the place that most people go to share pictures and catch up with friends, but it is ...
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Password guru updates advice for consumers
Thursday, August 24, 2017 at 11:53 by Mike Price
When signing up to sites that provide shopping online, or any number of other web-based services, ...
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Amazon trials instant item collection
Wednesday, August 23, 2017 at 11:06 by Mike Price
The first pickup point which allows Amazon customers to collect items ordered via safe shopping ...
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Retailers must target web-loving shoppers
Tuesday, August 22, 2017 at 09:40 by Mike Price
Almost a quarter of consumers in the UK are entirely entangled with the concept of safe shopping ...
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Quicker Click & Collect Service Tested by Sainsburys
Monday, August 21, 2017 at 15:06 by Graham Miller
The ability to pick up groceries after ordering online on the same day has become a sought-after ...
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Retailers Targeted as Hacking Attempts Escalate
Friday, August 18, 2017 at 09:47 by Simon Crisp
Cybercriminals are increasing their efforts to steal consumer data by putting major retailers in ...
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Young Parents Failed by Mobile Shopping Sites
Thursday, August 17, 2017 at 11:37 by Mike Price
The majority of the websites that modern mothers prefer to use for safe shopping online are not able ...
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Online Habits Assessed According to Time Consumption
Wednesday, August 16, 2017 at 12:00 by Graham Miller
British people spend a lot of time online each month and a new report from Verto Analytics has ...
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Mobile Shoppers Increasingly Likely to Buy Online
Tuesday, August 15, 2017 at 13:23 by Paul Tissington
People who browse websites that offer safe shopping online from their smartphones are now more ...
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Amazon Targets Ticket Selling Sites With New Service
Monday, August 14, 2017 at 17:22 by Sarah Collinson
Although there are already plenty of places for the gig-going public to buy tickets to the next big ...
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Online shopping touted as weight loss option
Friday, August 11, 2017 at 16:03 by Simon Crisp
New research published this week suggests that people who want to reduce the amount of unhealthy ...
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Consumers to gain new data rights as Government confirms changes
Thursday, August 10, 2017 at 22:29 by Graham Miller
This week the Government reaffirmed its commitment to updating regulations which impact the way ...
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Tesco announces carrier bag changes
Wednesday, August 9, 2017 at 14:17 by Graham Miller
Supermarket giant, Tesco, has confirmed that it is killing off single use plastic carrier bags ...
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Mobile browsing boosts online sales
Tuesday, August 8, 2017 at 22:07 by Mike Price
More people in the UK are searching for products to buy via safe shopping online with the help of ...
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ONS figures show shift in online shopping habits
Monday, August 7, 2017 at 20:28 by Graham Miller
A new study published by the Office for National Statistics has examined the state of consumer ...
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Pursuit of growth hits Amazon’s profits
Friday, August 4, 2017 at 09:30 by Mike Price
Although Amazon managed to generate £29.05 billion from sales made via safe shopping online ...
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Home Secretary questions public interest in online security
Thursday, August 3, 2017 at 10:30 by David Aiken
Amber Rudd, current Home Secretary and Conservative politician, has caused controversy this week by ...
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John Lewis voted most reliable brand
Wednesday, August 2, 2017 at 21:57 by Simon Crisp
In terms of brand perception, John Lewis has trumped a number of other major retailers and ...
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Free shipping trumps quicker delivery in consumer study
Tuesday, August 1, 2017 at 10:16 by Graham Miller
The latest poll from Temando has revealed that nearly nine in 10 people in the UK would rather have ...
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Same day grocery deliveries rolled out nationally by Tesco
Monday, July 31, 2017 at 12:21 by Sarah Collinson
Tesco customers who want to order their groceries via safe shopping online and receive them the very ...
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Fraudsters target Amazon users in latest campaign
Friday, July 28, 2017 at 08:30 by Paul Tissington
A fresh attempt to trick consumers out of their payment card information has been highlighted this ...
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Security breaches hit 43 per cent of retailers, survey finds
Thursday, July 27, 2017 at 09:36 by Simon Crisp
A new study from Thales has uncovered the worrying fact that two fifths of retailers have been hit ...
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Retailers plough resources into enhancing e-commerce experiences
Wednesday, July 26, 2017 at 14:47 by Graham Miller
A new study suggests that British retailers are putting more effort into offering excellent sites ...
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Deal between payment firms should streamline online transactions
Tuesday, July 25, 2017 at 17:37 by Graham Miller
A new joint venture by payment card firm, Visa, and online payment processing giant, PayPal, is set ...
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UK’s retail market enjoys period of growth
Monday, July 24, 2017 at 14:08 by Graham Miller
Over the course of June there was a healthy 5.7 per cent increase in sales across all retail ...
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Social shopping experience offered by Amazon Spark
Friday, July 21, 2017 at 09:20 by Graham Miller
The latest spin-off service to be introduced by Amazon was unveiled earlier this week. Aimed at ...
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Consumers express support for new data protection rules
Thursday, July 20, 2017 at 09:53 by Graham Miller
Forty eight per cent of Brits are planning to take advantage of incoming changes to regulations ...
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Amazon plans expanded food service
Wednesday, July 19, 2017 at 09:39 by Simon Crisp
This week a new trademark filed by e-commerce titan, Amazon, suggests that it is about to launch an ...
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Report urges online retailers to engage with customer emotionally
Tuesday, July 18, 2017 at 10:30 by Sarah Collinson
A survey conducted by Klarna has found that it may be difficult for e-commerce sites to click with ...
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Amazon Prime Day sales reveal global shopping trends
Monday, July 17, 2017 at 09:42 by Graham Miller
Last week Amazon ran its promotional Prime Day event during which flash sales on thousands of items ...
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Retailer support for Bitcoin evaporates
Friday, July 14, 2017 at 10:34 by Mike Price
Although Bitcoin has taken the currency markets by storm in recent years, rising from obscurity and ...
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Cash falls out of favour as online card payments rise
Thursday, July 13, 2017 at 14:43 by Simon Crisp
Debit and credit cards have become dominant in the UK for the first time this year, with the latest ...
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Study shows delivery problems still plague online retail experience
Wednesday, July 12, 2017 at 15:16 by David Aiken
Plenty of Brits who carry out safe shopping online with the expectation of receiving the items they ...
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Younger shoppers show more brand loyalty
Tuesday, July 11, 2017 at 11:18 by Paul Tissington
A survey conducted by YouGov has found that 78 per cent of consumers under the age of 24 have a ...
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Shopping ads more effective on desktop than mobile devices
Monday, July 10, 2017 at 10:28 by Graham Miller
Although most people now browse the web from a smartphone more regularly than via a laptop or ...
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Sainsburys reports strong online growth
Friday, July 7, 2017 at 15:04 by Sarah Collinson
Supermarket chain Sainsbury’s has enjoyed a 2.7 per cent uptick in sales across all platforms ...
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Launch of Amazon Prime Day 2017 approaches
Thursday, July 6, 2017 at 09:22 by Graham Miller
In recent years, Amazon has begun hosting a short term promotional event called Prime Day in order ...
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Consumer scepticism over info sharing revealed
Wednesday, July 5, 2017 at 12:13 by Simon Crisp
The majority of Brits lack confidence in the retail brands they rely upon to shop online when it ...
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Smartphone dominance of international online shopping assessed
Tuesday, July 4, 2017 at 10:21 by Paul Tissington
Just over half of all visits made to sites offering shopping online on a global scale originate from ...
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Cost of online card fraud increases
Monday, July 3, 2017 at 11:32 by David Aiken
More people in the UK are getting hit by cybercrime as the latest figures from the National Audit ...
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Retailers encouraged to optimise online shopping experience
Friday, June 30, 2017 at 10:10 by Graham Miller
Modern consumers are especially picky about where they shop, especially when it comes to the world ...
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Amazon’s latest plans for urban delivery drones unveiled
Wednesday, June 28, 2017 at 19:43 by Graham Miller
A patent filed by Amazon has revealed its ambitions to create delivery drone hubs in cities which ...
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Mobile shopping drives sales at Debenhams
Wednesday, June 28, 2017 at 09:37 by Paul Tissington
More customers carrying out safe shopping online via their smartphones is one of the key reasons ...
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Major penalty levelled at Google over e-commerce search scandal
Tuesday, June 27, 2017 at 14:26 by Mike Price
Search giant Google will have to pay up to €2 billion (£1.76 billion) to EU regulators ...
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E-commerce sales growth continues to shrink
Monday, June 26, 2017 at 11:47 by Simon Crisp
New stats released last week by IMRG indicate that although sales made online were up by 10.2 per ...
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eBay announces price-matching service to boost online appeal
Friday, June 23, 2017 at 09:05 by Mike Price
Auction site eBay will give customers the opportunity to get the best deals when buying particular ...
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Online shopping bug hits Tesco customers
Thursday, June 22, 2017 at 12:47 by Mike Price
A major IT mess up has hit supermarket giant Tesco this week, with customers across the UK left ...
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Anti-price comparison patent filed by Amazon
Wednesday, June 21, 2017 at 12:27 by Graham Miller
A potentially problematic new patent filed by US retail giant, Amazon, might prevent mobile users ...
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E-commerce sites are top for online sales
Tuesday, June 20, 2017 at 12:32 by Graham Miller
When it comes to buying goods online, most people will head to a dedicated retail website using ...
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Amazon pays £10.7 billion for grocery chain
Monday, June 19, 2017 at 09:20 by Mike Price
Although Amazon may have built its business selling books, gadgets, music and games via safe ...
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Google teaches children about online security with new project
Friday, June 16, 2017 at 09:22 by Simon Crisp
Youngsters are especially vulnerable to exploitation online, even if some kids are more tech-savvy ...
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Brits ditch online retailers over email overload
Thursday, June 15, 2017 at 09:44 by Graham Miller
Consumers in the UK are getting fed up with the emails they receive from retailers, with 90 per cent ...
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M-commerce sales help footwear retailer flourish online
Wednesday, June 14, 2017 at 16:13 by Graham Miller
Shoe Zone reported that it had been reaping the benefits of the consumer trend for using smartphones ...
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Campaign to improve password strength launched
Tuesday, June 13, 2017 at 10:01 by Mike Price
A new scheme designed to draw attention to the subpar passwords which many people choose to protect ...
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eBay emphasises excitement of online shopping in new ad campaign
Monday, June 12, 2017 at 09:23 by Simon Crisp
Online auction giant eBay has launched a new TV ad campaign in which it playfully pokes fun at ...
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UK rollout of Amazon Fresh delivery service expands further
Friday, June 9, 2017 at 11:25 by Simon Crisp
An additional 42 postcodes across the south of England are now eligible to order grocery deliveries ...
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Consumers express support for new approach to online product labelling
Thursday, June 8, 2017 at 12:36 by Sarah Collinson
When people visit real high street shops and supermarkets it is simple enough to find out where a ...
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Online sales growth dips in May
Wednesday, June 7, 2017 at 10:56 by Graham Miller
The latest BRC figures show that non-food sales made via safe shopping online last month increased ...
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Brits come second in global online grocery study
Tuesday, June 6, 2017 at 09:33 by David Aiken
Consumers in the UK buy groceries online in greater numbers than their equivalents in almost every ...
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Shoppers take mobile security for granted, survey finds
Monday, June 5, 2017 at 11:26 by Graham Miller
A new study from Opinium conducted on behalf of Virgin Mobile has revealed the extent to which ...
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Hybrid m-commerce service combines high street shopping with online convenience
Monday, June 5, 2017 at 09:04 by David Aiken
A new app known as Grab+Go is being developed for smartphones by Barclaycard as an alternative to ...
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Site outage hits Sainsbury’s customers
Thursday, June 1, 2017 at 13:35 by Graham Miller
Sainsbury’s has been having a difficult week as a result of problems with its e-commerce site, ...
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H&M launches online loyalty scheme
Wednesday, May 31, 2017 at 08:49 by Paul Tissington
UK customers of fashion outlet H&M will have more reason to carry out safe shopping online via ...
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Amazon opens seventh bookshop
Tuesday, May 30, 2017 at 12:21 by Simon Crisp
The US city of New York has been chosen as the latest venue for e-commerce giant Amazon’s ...
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Hackers use subtitles as backdoor to many devices
Friday, May 26, 2017 at 10:13 by Graham Miller
A new vulnerability in online streaming and media player software could be used to carry out cyber ...
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Online shopping encourages early Christmas spending
Thursday, May 25, 2017 at 11:12 by Mike Price
A report from ICM has found that British consumers have splashed out £2 billion on ...
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Chinese firm bests Amazon drone delivery capabilities
Wednesday, May 24, 2017 at 08:44 by David Aiken
Although US e-commerce giant, Amazon, has been making headlines thanks to its trials involving ...
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Consumers value quality of customer service when buying online
Tuesday, May 23, 2017 at 11:53 by Sarah Collinson
A survey conducted by Salesforce has found that almost three quarters of British shoppers would be ...
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Weekly online spend hits £1 billion
Monday, May 22, 2017 at 09:16 by Graham Miller
British consumers spent £1 billion a week over the course of April this year, according to the ...
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Problems with online orders on the rise, study finds
Friday, May 19, 2017 at 09:17 by Simon Crisp
A new poll from YouGov has revealed that 56 per cent of Brits who have made a purchase online ...
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Consumers claim UK retailers lack cohesive experiences
Thursday, May 18, 2017 at 09:20 by Graham Miller
Fifty three per cent of customers questioned in a new study by Opinium Research said that outlets ...
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NHS ransomware attack raises concerns about online security
Wednesday, May 17, 2017 at 13:49 by Mike Price
A global cyber attack which hit the NHS in the UK and millions of other organisations and users ...
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Consumers exploit Amazon returns trick
Tuesday, May 16, 2017 at 10:35 by Mike Price
Reports emerged this week that online retail giant Amazon has an unofficial policy of refunding ...
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M-commerce influence on grocery sales increases
Monday, May 15, 2017 at 10:22 by Graham Miller
A new report has found that 40 per cent of consumers in the UK who buy groceries online do so from ...
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Easter activity increases online sales
Friday, May 12, 2017 at 09:32 by Graham Miller
Last month there was a 10.3 per cent uptick in purchases made via safe shopping online, according to ...
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New payment card tech promises to fight online fraud
Thursday, May 11, 2017 at 11:43 by Mike Price
Fraud is a growing problem in the e-commerce age, with millions of consumers falling victim to ...
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Amazon intros in-house clothing range
Wednesday, May 10, 2017 at 10:58 by David Aiken
E-commerce giant Amazon is known for its experimentation with own-brand products in a range of ...
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Mothers flock to online grocery shopping
Tuesday, May 9, 2017 at 10:26 by Sarah Collinson
A new survey from Talk to Mums has revealed that 41 per cent of mothers across the UK have spent ...
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Ocado likely to help Marks and Spencer with e-commerce launch
Monday, May 8, 2017 at 10:32 by Graham Miller
Last week online grocery firm Ocado was reported to be in the process of striking a deal with Marks ...
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Online shopping sites must improve performance to meet consumer expectations
Friday, May 5, 2017 at 11:22 by Simon Crisp
A pair of studies published in the past seven days have revealed that too many e-commerce sites are ...
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Zara enhances online fashion shopping experience
Thursday, May 4, 2017 at 11:09 by Sarah Collinson
A new fitting tool offered on the website of clothing retailer, Zara, is being heralded as a ...
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Consumers reveal online privacy concerns
Wednesday, May 3, 2017 at 13:27 by Simon Crisp
A survey published last week by Gigya indicated that shoppers in the UK have commonly held fears ...
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Marks and Spencer considers entering e-commerce market
Tuesday, May 2, 2017 at 09:16 by Sarah Collinson
While Marks & Spencer has avoided involving itself in the world of online grocery sales so far, ...
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Amazon opens robot-enhanced UK warehouse
Friday, April 28, 2017 at 09:46 by Mike Price
Twelve hundred people are set to secure jobs at a new Amazon distribution facility in the UK. The ...
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Brits spend more via mobile
Thursday, April 27, 2017 at 12:47 by Graham Miller
Last month consumers in the UK spent an average of 18 per cent more during each session of safe ...
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Study pinpoints lack of consumer trust in e-commerce platforms
Wednesday, April 26, 2017 at 09:20 by Simon Crisp
When it comes to shopping online, being able to trust a retailer to preserve the privacy of its ...
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New online shopping service introduced by The Body Shop
Tuesday, April 25, 2017 at 11:40 by Paul Tissington
In order to capture more people who shop online from smartphones, The Body Shop has just introduced ...
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Next day delivery is a favourite among UK consumers
Monday, April 24, 2017 at 08:29 by Sarah Collinson
The latest survey from Ampersand has shown that the option to receive items ordered online on the ...
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Brits outspend other global consumers in online marketplace
Friday, April 21, 2017 at 10:12 by Graham Miller
A new report from the UK Cards Association suggests that average UK households spend more online ...
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Social media influences health and beauty purchases
Thursday, April 20, 2017 at 09:42 by Graham Miller
Millions of people around the world are increasingly making use of social media platforms to find ...
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Consumers embrace idea of swapping personal info for cheaper goods
Wednesday, April 19, 2017 at 10:22 by Mike Price
A new study from Hughes Europe has found that 74 per cent of shoppers would be willing to hand over ...
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Hackers could crack smartphones via visual clues
Tuesday, April 18, 2017 at 09:58 by Mike Price
Researchers at Newcastle University have identified a potentially problematic security flaw facing ...
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Easter weekend to encourage consumer spending
Thursday, April 13, 2017 at 09:48 by Graham Miller
A number of factors are set to combine and help boost spending over the course of the Easter weekend ...
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Small businesses criticised for lack of security investment
Wednesday, April 12, 2017 at 08:57 by Mike Price
Small businesses based in the UK are increasingly reliant upon digital systems to operate, whether ...
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Problematic checkout experiences hobble online shopping
Tuesday, April 11, 2017 at 12:08 by David Aiken
A new study from Ovum and Klarna has found that the majority of retailers that offer safe shopping ...
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Security threats cause consumer concerns
Monday, April 10, 2017 at 15:38 by Sarah Collinson
Shoppers are less likely to trust retailers which have fallen victim to successful attacks by ...
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Smart mirror tech unveiled
Friday, April 7, 2017 at 15:36 by Graham Miller
Consumers who love to buy fashion items via safe shopping online but often find that the items they ...
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British retailers seen as leaders in terms of IoT integration
Thursday, April 6, 2017 at 12:27 by Mike Price
The Internet of Things (IoT) is a loose term describing an array of web-connected devices, but it is ...
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Amazon launches new cash-based online payment system
Wednesday, April 5, 2017 at 12:52 by Simon Crisp
Consumers who want to shop online in the UK will typically need to provide payment card information ...
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Brits promise brand loyalty after Brexit
Tuesday, April 4, 2017 at 12:42 by David Aiken
Consumers in the UK will keep buying premium brands even if Brexit leads to price rises, according ...
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Amazon trials checkout-free food store
Monday, April 3, 2017 at 12:23 by Mike Price
A drive through grocery experience is being offered in a small scale trial by e-commerce giant ...
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Brits spend £1 billion online every week
Friday, March 31, 2017 at 12:27 by Graham Miller
The Office for National Statistics has just released figures which show that consumers in the UK are ...
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Augmented reality set to enhance e-commerce experience
Thursday, March 30, 2017 at 08:52 by Mike Price
Online retail giant, Amazon, is seeking to revolutionise the way consumers shop online once again ...
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Facebook beefs up e-commerce offering
Wednesday, March 29, 2017 at 13:37 by Graham Miller
People looking to shop online via social networking site, Facebook, will now find it easier to see ...
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Mothers Day encourages online spending
Tuesday, March 28, 2017 at 10:15 by Sarah Collinson
This weekend saw millions of Brits express their appreciation for their mothers in a national event ...
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Cart abandonment rates remain high
Monday, March 27, 2017 at 11:26 by Graham Miller
The proportion of consumers who begin the process of carrying shopping online but ultimately give up ...
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Fake goods ousted from online marketplace
Friday, March 24, 2017 at 09:31 by David Aiken
The problem with phoney, counterfeit items being sold online is a prevalent one, impacting consumers ...
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Influential impact of Amazon product reviews revealed
Thursday, March 23, 2017 at 13:18 by Graham Miller
The reviews and ratings that products receive on Amazon can have a major impact on whether or not ...
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Fifteen per cent boost to online sales reported
Wednesday, March 22, 2017 at 09:20 by Graham Miller
New stats published by IMRG show that February saw a healthy 15 per cent increase in the number of ...
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Shipping issues blamed on lack of communication
Tuesday, March 21, 2017 at 09:39 by David Aiken
A new survey conducted by Engage Hub indicates that the firms responsible for handling the delivery ...
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Amazon offers voice-controlled customer feedback service
Monday, March 20, 2017 at 10:59 by Mike Price
Amazon’s personal assistant service, Alexa, is already capable of responding to many different ...
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Office deliveries of online orders on the chopping block
Friday, March 17, 2017 at 08:57 by Simon Crisp
Congestion on British roads has risen in recent years, with the number of delivery vans fulfilling ...
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E-commerce tool to make buying British products easier may arrive
Thursday, March 16, 2017 at 09:08 by Graham Miller
This week MPs have suggested that consumers in the UK could soon find it easier to buy domestically ...
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M-commerce aids growth at Domino’s Pizza
Wednesday, March 15, 2017 at 09:40 by Paul Tissington
Last year the Domino’s Pizza Group managed to rack up an impressive £1 billion in sales ...
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Mothers Day shopping trends analysed
Tuesday, March 14, 2017 at 10:47 by Sarah Collinson
Figures published this month by Criteo show that Mother’s Day remains a major event on the ...
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Consumers express concern over private data use
Monday, March 13, 2017 at 11:32 by Mike Price
A report published by Verint last week revealed that 89 per cent of people are worried about the ...
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Security questions raised by CIA leak
Friday, March 10, 2017 at 11:11 by Mike Price
More evidence that privacy is a thing of the past has emerged this week after WikiLeaks published ...
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More online ordering options added by Tesco
Thursday, March 9, 2017 at 11:18 by Mike Price
Customers of supermarket giant Tesco who want to take advantage of its click and collect grocery ...
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E-commerce sales growth shrinks
Wednesday, March 8, 2017 at 09:44 by David Aiken
Last month the UK’s retail market grew by just 0.4 per cent, propped up once again by the ...
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UK smartphone use continues to climb
Tuesday, March 7, 2017 at 13:17 by Paul Tissington
The proportion of people who carry out safe shopping online and access other web-based services from ...
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Consumers complain over plastic bag use in online grocery deliveries
Monday, March 6, 2017 at 09:32 by Mike Price
Ordering groceries online has been popular across the UK for over a decade, but the retail market ...
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Overseas shoppers continue to fuel UK’s e-commerce market
Friday, March 3, 2017 at 12:05 by Simon Crisp
Figures published this week by IMRG have revealed that 32 per cent of the orders made via safe ...
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First time e-commerce site visitors are unlikely to buy anything
Thursday, March 2, 2017 at 11:12 by Simon Crisp
A new survey from Episerver has found that nine out of 10 people who visit a site that offers safe ...
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Report reveals retailers are procrastinating over Brexit
Wednesday, March 1, 2017 at 11:37 by Sarah Collinson
Although the Brexit vote has been an almost constant presence in the news for the past eight months, ...
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Job cuts loom at John Lewis as e-commerce influence grows
Tuesday, February 28, 2017 at 09:16 by Graham Miller
Four hundred admin and catering staff at John Lewis are being ousted as a result of the growth of ...
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Brits get new protections when shopping online with Japanese outlets
Monday, February 27, 2017 at 09:16 by Mike Price
A landmark agreement between the Chartered Trading Standards Institute in the UK and the National ...
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E-commerce experience helps consumers negotiate bargains
Friday, February 24, 2017 at 10:19 by Paul Tissington
A new survey has revealed that British consumers are now far better at haggling thanks to the rise ...
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Amazon expands UK operations
Thursday, February 23, 2017 at 09:41 by Graham Miller
By the end of 2017 a total of 24,000 people in the UK will work for online retail giant, Amazon, as ...
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UK roads become more congested as online shopping increases
Wednesday, February 22, 2017 at 09:27 by Mike Price
British people who regularly commute by road can expect to waste 32 hours a year as a result of ...
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Most online retailers anticipate suffering cyber attacks this year
Tuesday, February 21, 2017 at 09:42 by Graham Miller
Almost three quarters of retailers are anticipating that they will have to put up with some form of ...
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Brits spend more online in January
Monday, February 20, 2017 at 12:50 by Mike Price
The Office for National Statistics (ONS) has just released new figures which show that consumers in ...
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UK shoppers rank supermarkets on e-commerce experience
Friday, February 17, 2017 at 14:39 by Simon Crisp
The latest study conducted by consumer group Which? has shown that some of the nation’s ...
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High street visits drop as online shopping continues to grow
Thursday, February 16, 2017 at 11:39 by Graham Miller
The latest figures focusing on footfall in the UK’s bricks and mortar stores from BRC show ...
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Poundland puts paid to e-commerce outlet
Wednesday, February 15, 2017 at 13:00 by David Aiken
After kick starting its bid to enter the online marketplace back in 2015, budget chain Poundland has ...
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Pinterest improves e-commerce features
Tuesday, February 14, 2017 at 11:07 by Sarah Collinson
Social sharing site Pinterest has always been popular among consumers looking for new products and ...
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Retailers urged to adapt to m-commerce trends
Monday, February 13, 2017 at 15:35 by Paul Tissington
A fresh study conducted by OC&C on behalf of Paypal and Google has predicted that by 2021 around ...
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Amazon seeks bricks and mortar outlets in London
Friday, February 10, 2017 at 09:05 by Graham Miller
The UK capital could soon play host to a store operated by US retail giant, Amazon, according to a ...
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Automation is key to Ocado online operations
Thursday, February 9, 2017 at 12:00 by Mike Price
Online grocery firm Ocado has thrown open the secrets of its distribution process to the media this ...
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January sees slowdown in growth of e-commerce activity
Wednesday, February 8, 2017 at 10:33 by Simon Crisp
While December is always a strong month for shopping online thanks to the catalyst of the Christmas ...
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International shoppers target UK retailers online
Tuesday, February 7, 2017 at 10:01 by Graham Miller
In the final quarter of 2016 the number of people from other countries who used search engines to ...
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Smartphone spending rises as m-commerce market matures
Monday, February 6, 2017 at 13:54 by Paul Tissington
Forty per cent of the cash that British consumers splashed out online in the final two months of ...
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Study questions money saving advantages of online shopping
Friday, February 3, 2017 at 09:47 by
The results of a report published by researchers at MIT have thrown into question whether or not it ...
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Security of fingerprint scanners questioned after Japanese breakthrough
Thursday, February 2, 2017 at 09:56 by Mike Price
Many security experts argue that the age in which online security relies solely on password ...
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Amazon Dash button enters digital realm
Wednesday, February 1, 2017 at 10:36 by Graham Miller
In the two years since Amazon originally unveiled its Dash button tech, there has been a slow but ...
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Over 55s are ignored by retailers
Tuesday, January 31, 2017 at 09:42 by David Aiken
Eighty two per cent of people aged 55 or over believe that they are not being prioritised by ...
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Budget supermarkets outstrip major rivals in shopping survey
Monday, January 30, 2017 at 11:39 by David Aiken
A new report from Nielsen has examined the state of the supermarket sector in the UK, focusing on ...
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eBay Enjoys Boost to Revenues
Friday, January 27, 2017 at 10:17 by Mike Price
In the final three months of 2016 there was a solid 3.1 per cent increase in revenues generated by e-...
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Online Personalisation Trends Impact High Street Store Expectations
Thursday, January 26, 2017 at 08:56 by Simon Crisp
Consumers are increasingly used to the idea of being presented with a highly personalised experience ...
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Click and Collect Dominates Christmas Shopping Period
Wednesday, January 25, 2017 at 11:04 by Graham Miller
As more retailers begin to report on their performance in the run up to the festive season last year,...
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Consumers Express Dissatisfaction with Shopping Apps
Tuesday, January 24, 2017 at 11:03 by Paul Tissington
The majority of people in the UK who have downloaded and used retail apps on their smartphones did ...
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Amazon comes out on top for customer satisfaction
Monday, January 23, 2017 at 14:27 by Graham Miller
Last week e-commerce giant, Amazon, celebrated the fact that it had ranked first in a survey looking ...
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Consumers reminded to avoid common passwords
Friday, January 20, 2017 at 09:36 by David Aiken
Regular reports delve into the world of password protection and create a damning look at just how ...
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Online shopping earned retailers £133 billion last year
Thursday, January 19, 2017 at 09:02 by Graham Miller
The latest stats from IMRG show that consumers contributed to a record year for shopping online in ...
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Record sales reported by Shop Direct
Wednesday, January 18, 2017 at 10:08 by Sarah Collinson
People shopping online in greater numbers than ever before over the Christmas period in 2016 helped ...
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Online shopping erodes brand loyalty
Tuesday, January 17, 2017 at 08:52 by Sarah Collinson
A new report from Verint and IDC has shown that modern consumers who are used to shopping online ...
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Hyundai launches online car buying service
Monday, January 16, 2017 at 11:33 by David Aiken
Buying a car online is not a new concept, but going through the entire process of snapping up a ...
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John Lewis announces new spending plans to account for popularity of online shopping
Friday, January 13, 2017 at 11:17 by Sarah Collinson
This year will see retail giant John Lewis pump even more money into its digital presence as it ...
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December sees single digit growth in online shopping
Thursday, January 12, 2017 at 09:24 by Graham Miller
The latest figures from the British Retail Consortium show that sales made online were up by 7.2 per ...
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Phishing attacks channelled through Amazon marketplace
Wednesday, January 11, 2017 at 13:20 by David Aiken
Customers attempting to shop online via Amazon’s marketplace service have been warned to avoid ...
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Amazon Echo glitch causes accidental online orders
Tuesday, January 10, 2017 at 09:35 by Mike Price
The Amazon Echo has become a popular smart home product since its launch last year, offering users ...
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Parents warned about online safety issues
Monday, January 9, 2017 at 11:48 by Simon Crisp
The Children’s Commissioner for England has this week drawn attention to the fact that many ...
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Third party sellers enjoy Amazon shipping boom
Friday, January 6, 2017 at 10:28 by Mike Price
As well as offering thousands of products from its own extensive catalogue of items, Amazon also ...
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Online shopping increases as bad weather hits in-store footfall
Thursday, January 5, 2017 at 13:38 by Graham Miller
New data from Springboard Insights suggests that the number of people visiting bricks and mortar ...
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Retailers deal with online returns blitz
Wednesday, January 4, 2017 at 12:20 by Sarah Collinson
As people got back to work this week after the festive break, millions of Brits are thought to have ...
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Aerial delivery centres patented by Amazon
Tuesday, January 3, 2017 at 10:58 by Mike Price
While Amazon may already be gaining a reputation as the biggest proponent of delivery drone ...
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