Christmas e-commerce fraud increases
31 December 2016 at 09:51 by Simon Crisp
Cybercrime does not stop for the holidays, with security experts reporting that more people were ...
Britain's lead in European e-commerce market projected to remain intact
29 December 2016 at 16:53 by Graham Miller
Analysts at Forrester have just published a new study in which they predict that consumers in the UK ...
Trend for online shopping on Christmas Day grows
28 December 2016 at 11:09 by Graham Miller
Although most people will still be eating cold turkey and contemplating whether or not to make any ...
Retailers warn of complications with click and collect orders
23 December 2016 at 11:08 by David Aiken
As Christmas draws ever closer, consumers hoping to pick up some last minute items for the big day ...
Amazon ranked as highest value brand in retail
22 December 2016 at 09:58 by Graham Miller
The latest global ranking of retail brands completed by Kantar and Millward Brown has placed e-...
Brits make Sunday evenings their main window for online shopping
21 December 2016 at 13:17 by Simon Crisp
A new study from Lloyds Bank has found that more people carry out shopping online at 8pm on Sunday ...
Christmas discounts hit record levels
20 December 2016 at 10:04 by Sarah Collinson
Retailers are cutting prices in the run-up to Christmas 2016 in an attempt to drive sales, with a ...
Delivery drone completes first UK flight
19 December 2016 at 12:38 by Mike Price
E-commerce giant, Amazon, has been working on a drone-based delivery service for some time, but this ...
British pensioners lead Europe in online shopping
18 December 2016 at 11:14 by Graham Miller
New figures from Colliders International show that people over the age of 65 who live in the UK are ...
Retailers accused of exploiting consumer ignorance of refund rights
15 December 2016 at 08:40 by Graham Miller
When consumers return an item they have ordered online, they are legally allowed to claim a refund ...
Amazon issues warning over phishing emails
14 December 2016 at 10:03 by Simon Crisp
A widespread scam targeting customers of Amazon has been highlighted by the retailer in an attempt ...
Millennials flock to mobile shopping this Christmas
13 December 2016 at 12:00 by Paul Tissington
A study from Catchpoint has indicated that the rise of m-commerce as the main mode of safe shopping ...
1.5 billion site visits recorded during Cyber Week
12 December 2016 at 13:50 by Graham Miller
Figures published by Hitwise have revealed the true scale of the impact that Black Friday, Cyber ...
Amazon introduces next-gen grocery store concept
09 December 2016 at 09:16 by Graham Miller
Although it began life as an online bookseller in the 1990s, Amazon has grown to dominate both the ...
Christmas delivery problems analysed
08 December 2016 at 15:13 by David Aiken
With tens of millions of people across the UK anticipating the arrival of Christmas gifts they have ...
E-commerce sites nab 25 per cent of Black Friday spending
07 December 2016 at 12:26 by Sarah Collinson
The British Retail Consortium has confirmed that shopping online is more potent and influential than ...
Brits turn to e-commerce for half of festive present buying
06 December 2016 at 09:10 by Graham Miller
A new survey from Tryzens has found that 85 per cent of consumers across the country are intending ...
Personalised offers will appeal to consumers this Christmas
05 December 2016 at 11:32 by Mike Price
Three quarters of people who receive a special offer which is customised to their particular tastes ...
Apps fuel Cyber weekend mobile shopping growth
02 December 2016 at 11:47 by Mike Price
With a wealth of data on the shopping habits of Brits exhibited across the Black Friday and Cyber ...
Amazon bolsters UK operations ahead of Christmas rush
01 December 2016 at 08:58 by Simon Crisp
As the festive season draws near, retailers across the UK are gearing up to handle the huge number ...
Black Friday lives up to expectations online
30 November 2016 at 12:57 by Graham Miller
Although the impact of Black Friday on the high street may have been muted, the event managed to get ...
Search data reveals hottest Christmas products
29 November 2016 at 10:07 by Sarah Collinson
The latest stats from Hitwise have highlighted many of the winners and some of the losers in the ...
Amazon set to secure strong sales this Christmas
28 November 2016 at 10:38 by Graham Miller
Amazon has been a mainstay of the market for safe shopping online over the course of more than two ...
Parents prefer smartphones for online shopping research
25 November 2016 at 10:05 by Graham Miller
A new report from Sharethrough has found that British parents, in particular mothers, prefer to look ...
Changes to payment rules may impact e-commerce experience
24 November 2016 at 11:46 by Mike Price
New legislation proposed by the European Union may mean that the process of buying products via safe ...
Card fraud threats increase during Christmas shopping period
23 November 2016 at 13:29 by Simon Crisp
A new report from Financial Fraud Action UK has revealed the risks associated with ignoring the ...
Morrisons partners with Amazon for same day deliveries
22 November 2016 at 09:38 by Mike Price
People who carry out shopping online with Morrisons now have the option to have their groceries ...
Black Friday deals will run longer this year
21 November 2016 at 11:53 by David Aiken
This year Black Friday is set to extend beyond the usual fixed 24 hour period, with more and more ...
UK consumers lead the way with m-commerce use
18 November 2016 at 10:29 by Paul Tissington
A study from Ve Interactive has dug down into the popularity of smartphones and safe shopping online ...
Consumers inebriated e-commerce activities uncovered
17 November 2016 at 12:04 by Simon Crisp
A new survey from Flubit has revealed that around two million consumers in the UK have made ...
Singles Day breaks e-commerce sales records
16 November 2016 at 13:49 by Sarah Collinson
While Black Friday may be one of the biggest days for safe shopping online of the year in the UK and ...
Stronger Christmas spending anticipated
15 November 2016 at 13:49 by Simon Crisp
Consumers in the UK are likely to splash more cash in the run up to Christmas this year than they ...
Hack of Tesco Bank hits thousands of customers
14 November 2016 at 09:41 by David Aiken
Although Tesco is best known as a major player in the world of supermarkets, its success has allowed ...
Further Argos integration promised by Sainsburys
11 November 2016 at 10:40 by Mike Price
Following its acquisition of Argos earlier this year, supermarket chain Sainsbury’s has this ...
Major reshuffle for M&S
10 November 2016 at 10:55 by Simon Crisp
Marks & Spencer has been a long standing institution on the high streets of the UK, but the rise ...
Figures show that festive shopping season has already begun
09 November 2016 at 13:40 by Graham Miller
The latest report from the British Retail Consortium suggests that consumers in the UK are taking ...
Casual browsing is key factor in online cart abandonment
08 November 2016 at 09:21 by Sarah Collinson
A third of people who add items to the basket on an e-commerce site and then fail to go through with ...
M-commerce helps mothers keep up with shopping responsibilities
07 November 2016 at 11:20 by Paul Tissington
The majority of mothers in the UK make use of mobile phones in order to research products and carry ...
In-store chaos prompts increased online spending
04 November 2016 at 09:35 by Simon Crisp
While Black Friday is typically reported in the media with scenes of packed stores filled with ...
Instagram will integrate e-commerce features
03 November 2016 at 09:28 by Mike Price
Image sharing service Instagram has become one of the most popular platforms in the social media ...
Predictions for Black Friday 2016 roll in
02 November 2016 at 10:15 by Sarah Collinson
Black Friday is drawing near once more and new figures published by Adobe reveal that it could be 10 ...
Retailers criticised for fuelling after dark shopping splurges
01 November 2016 at 09:14 by Graham Miller
With more people shopping online late at night or in the early hours of the morning, retailers are ...
Almost half of shoppers have suffered online fraud
31 October 2016 at 10:02 by David Aiken
Forty five per cent of people have been hit by some form of criminal exploitation in the digital ...
Late night shopping trends analysed
28 October 2016 at 09:35 by Mike Price
Retail industry experts are beginning to recognise that the rise of safe shopping online is ...
Online shopping boom hits high street fashion outlets hardest
27 October 2016 at 09:22 by Graham Miller
While the death of the high street has been greatly exaggerated by some, there are signs that ...
Online order issues afflict Asda shoppers
26 October 2016 at 09:19 by Graham Miller
People who carried out safe shopping online with Asda last week may have been disappointed to find ...
Banks criticised over online security
25 October 2016 at 10:09 by David Aiken
A new report from Which? has indicated that major banks in the UK are not doing enough to ensure ...
UK consumers continue to boost e-commerce sales
24 October 2016 at 11:23 by Graham Miller
Last month saw a 16 per cent increase in the amount of retail activity generated by safe shopping ...
Trend for returning products leaves retailers in trouble
21 October 2016 at 12:36 by Simon Crisp
The rise of safe shopping online has made it easier for people to order items of all kinds, ...
Online purchases made solely via smartphones on the rise
20 October 2016 at 09:20 by Paul Tissington
A fifth of people are now regularly choosing to research, pinpoint and ultimately purchase products ...
Research reveals nations favourite shopping sites
19 October 2016 at 12:16 by Graham Miller
A new survey from Which? has identified the top rated sites which offer safe shopping online in the ...
International e-commerce proves popular
18 October 2016 at 12:59 by Sarah Collinson
Two thirds of consumers from around the world are now regularly making purchases via safe shopping ...
AI-powered customer services embraced by Ocado
17 October 2016 at 11:45 by Simon Crisp
Online grocery delivery firm, Ocado, is taking advantage of artificial intelligence to improve the ...
Tesco cuts key products from online shopping range
14 October 2016 at 10:23 by Simon Crisp
The tumbling value of the pound is starting to have an impact on the price of products available to ...
Amazon plans grocery store expansion
13 October 2016 at 13:47 by Graham Miller
E-commerce giant Amazon has dipped its toes into the world of bricks and mortar retail in recent ...
Students embrace mobile payments
12 October 2016 at 09:51 by Paul Tissington
Students entering higher education this year are more likely than ever to want to be able to carry ...
Slow page load times compromise international e-commerce efforts
11 October 2016 at 09:43 by Graham Miller
Plenty of retailers that offer shopping online in the UK are also considering international ...
Desktop shopping slumps while laptops and smartphones gain traction
10 October 2016 at 12:25 by Paul Tissington
When it comes to shopping online, most people prefer to make purchases while using a laptop computer,...
Amazon outlaws biased product review practices
07 October 2016 at 10:24 by Mike Price
Although many people who shop online rely on customer feedback and reviews to decide which product ...
Facial recognition payment system launched by MasterCard
06 October 2016 at 09:06 by Simon Crisp
MasterCard users who want to verify a transaction they are trying to make when carrying out safe ...
Fingerprint scanning will replace passwords for online security
05 October 2016 at 12:08 by Simon Crisp
People who want to carry out safe shopping online today need to create and remember passwords for ...
Halloween shopping trends unpicked
04 October 2016 at 09:07 by Mike Price
The rise of Halloween as a legitimate event in the UK has been swift in recent years, in part as a ...
Search issues stifle online shopping
03 October 2016 at 09:54 by Graham Miller
While Google and other major search engine providers have largely perfected the art of finding ...
Amazon plans delivery service revolution with smart lock system
30 September 2016 at 11:23 by Graham Miller
Ordering items online and having them delivered at home is something consumers have been doing for ...
Next day delivery trumps slower alternatives as consumer habits shift
29 September 2016 at 10:02 by Graham Miller
The latest figures from IMRG show that more people who place orders via safe shopping online in the ...
Online revival for BHS announced
28 September 2016 at 14:24 by David Aiken
While it may have disappeared from the high street, BHS is set to re-emerge as a force in the e-...
Impulse buying still popular in e-commerce age
27 September 2016 at 13:27 by Graham Miller
Buying products on impulse is a process that emerged in the age of high street dominance, but has ...
Amazon criticised over pricing practices
26 September 2016 at 11:42 by David Aiken
E-commerce giant, Amazon, has come under fire again this week after a report from ProPublica claimed ...
Fashion fans stick to desktop PCs when shopping online
23 September 2016 at 10:28 by Sarah Collinson
A new study from Nosto has found that people who buy the latest clothes via safe shopping online in ...
Popular TV programmes fuel online shopping trends
22 September 2016 at 09:11 by Sarah Collinson
Research published by eBay this week has pinpointed the impact that watching TV can have on the ...
Same day delivery is a hit with consumers
21 September 2016 at 12:18 by Graham Miller
People in the UK love safe shopping online, but many consumers would be even more eager to engage ...
Social shopping fails to entice consumers
20 September 2016 at 15:00 by David Aiken
While plenty of people head to social networks to research products and get advice about what to buy ...
Amazon enters takeaway market with Restaurants service
19 September 2016 at 12:26 by Simon Crisp
Traditional takeaways have been revolutionised by the dawn of the internet age and the arrival of ...
UK remains at forefront of m-commerce market
16 September 2016 at 11:25 by Graham Miller
Smartphones are increasingly being used to kick start sessions of safe shopping online, with British ...
Majority of consumers feel ignored by retailers
15 September 2016 at 09:11 by David Aiken
Ninety six per cent of people feel that retailers do not understand their needs, according to a new ...
Cumulative costs at checkout put people off online purchases
14 September 2016 at 12:12 by Graham Miller
A new report from Royal Mail has found that many British consumers give up on a session of safe ...
Shopping site performance metrics analysed
13 September 2016 at 09:25 by Graham Miller
Retailers that offer shopping online need to find ways of assessing how well their sites are ...
Price bump for groceries spurred on by Amazon Dash button launch
12 September 2016 at 09:47 by Mike Price
Following the recent launch of Amazon Dash in the UK there has been much debate over the merits and ...
Extensive research is a waste of time, study finds
09 September 2016 at 09:28 by David Aiken
People who are willing to dedicate days, weeks or months to comparing and researching products ...
Consumers demand clearer returns policies from online retailers
08 September 2016 at 09:49 by Simon Crisp
The latest study from B2C Europe has found that the majority of people who carry out safe shopping ...
Olympic action dents online sales
07 September 2016 at 11:56 by Simon Crisp
Analysts are blaming the sluggish growth in shopping online during August on the distraction ...
Shopping sites suffer load speed slowdown
06 September 2016 at 10:21 by Graham Miller
In the past 12 months the speed with which web pages load has increased by seven per cent, according ...
Amazon intros Dash buttons for British customers
05 September 2016 at 10:36 by Mike Price
Back in March of 2015 the first Dash buttons were made available in the US by e-commerce giant, ...
Security concerns temper transactional mobile app use
02 September 2016 at 13:05 by Simon Crisp
The lack of trust in the ability of mobile banking to keep customers safe from fraud and other forms ...
Majority of Brits favour international e-commerce
01 September 2016 at 10:38 by David Aiken
Four out of five consumers from the UK who were questioned in a new survey from Bronto Software said ...
Improved click and collect service launched by Tesco
31 August 2016 at 10:28 by David Aiken
Click and collect deliveries have become widely popular in the UK, providing consumers with the ...
Online payment card spending tops £12.6 billion in one month
30 August 2016 at 21:10 by Graham Miller
In June consumers across the UK spent a combined total of £12.6 billion shopping online, using ...
Amazon trials car test drive solution
26 August 2016 at 14:34 by Mike Price
In the same week that it was announced Amazon is intending to take on Spotify and Apple Music with ...
Back to school sales stimulate online shopping
25 August 2016 at 09:09 by David Aiken
While kids will still be enjoying the summer break, parents across the UK are preparing for their ...
Shoppers flock to smartphones - and not just for research
24 August 2016 at 16:29 by Paul Tissington
Almost two fifths of consumers see their mobile phone as the primary means by which they can carry ...
Sites using password strength meters criticised by security expert
23 August 2016 at 17:18 by Graham Miller
When creating an account on a website which purports to offer safe shopping online, consumers will ...
Online sales growth strengthens in July
22 August 2016 at 15:35 by Graham Miller
More people were benefiting from safe shopping online in the UK last month than at any point in the ...
Well-prepared shoppers admit to commencing Christmas gift buying early
19 August 2016 at 09:55 by Sarah Collinson
A new survey from Hexbug has found that 27 per cent of parents have already made purchases which ...
Retailers admit to multichannel shopping inconsistencies
18 August 2016 at 12:01 by Simon Crisp
Most of the UK’s biggest retailers which have a high street presence are also operating in the ...
Amazon confirms new warehouse opening
17 August 2016 at 09:27 by Graham Miller
Amazon is about to open another warehouse in Doncaster as it attempts to improve its delivery ...
Millions of missed deliveries leave consumers out of pocket
16 August 2016 at 11:39 by David Aiken
A new study from Direct Line has revealed that consumers in the UK missed out on £250 million ...
Online feedback culture forces hotels to make improvements
15 August 2016 at 11:07 by Graham Miller
Before people could book hotels online, many major brands relied solely upon their established ...
Top e-commerce sites struggle to attract visitors
12 August 2016 at 10:50 by Paul Tissington
A new report into the UK’s 25 biggest online shopping websites has revealed that some of the ...
Ocado & Morrisons strengthen grocery delivery deal
11 August 2016 at 13:44 by Simon Crisp
People in more parts of the UK will be able to order their groceries from Morrisons via safe ...
Consumers shun brands after dissatisfying e-commerce experiences
10 August 2016 at 12:21 by Simon Crisp
A new report has found that 35 per cent of Brits would ditch e-commerce retailers and switch to a ...
Health expert argues e-commerce is a health hazard
09 August 2016 at 13:47 by David Aiken
his week Dame Sally Davies has claimed that people should spend less time shopping online and more ...
Shoppers rely on videos to provide consumer advice
08 August 2016 at 10:16 by Simon Crisp
The majority of people search the web for videos relevant to a particular product or service before ...
Amazon criticised over confusing delivery fee policy
05 August 2016 at 13:08 by David Aiken
This week the Advertising Standards Authority (ASA) has taken e-commerce retailer Amazon to task ...
Card fraud increase blamed on e-commerce boom
04 August 2016 at 14:07 by David Aiken
More people in the UK are suffering from payment card fraud than ever, with £492 million ...
Pure play online retailers secure significant stake in market
03 August 2016 at 11:46 by Mike Price
Figures from the Office for National Statistics have shown that half of all consumer spending made ...
Online shopping time from research to purchase analysed
02 August 2016 at 11:59 by Graham Miller
Although plenty of people tend to see the availability of shopping online as a quick and convenient ...
M-commerce woes revealed in survey
01 August 2016 at 13:00 by Graham Miller
The problems with carrying out safe shopping online from a smartphone or tablet have been ...
Overseas shoppers bolster UK’s e-commerce market
29 July 2016 at 13:39 by
Last month 27 per cent of products ordered via safe shopping online from sites operating in the UK ...
Drone delivery tests come to UK
28 July 2016 at 13:54 by Paul Tissington
British consumers who buy items via safe shopping online in the near future could have the ...
Apps trump mobile sites in consumer spending stakes
27 July 2016 at 09:03 by Mike Price
People are more likely to spend money when using a retailer’s dedicated app than when visiting ...
UK e-commerce sales enjoy significant growth in June
27 July 2016 at 08:41 by Graham Miller
The Office for National Statistics has just revealed that purchases made via safe shopping online ...
Convenience of e-commerce makes high street shoppers less patient
26 July 2016 at 09:09 by Paul Tissington
While a willingness to queue politely and in an orderly fashion is a source of national pride across ...
UK e-commerce sales enjoy significant growth in June
25 July 2016 at 15:22 by Graham Miller
The Office for National Statistics has just revealed that purchases made via safe shopping online ...
Amazon brings Uber-style delivery service to UK
22 July 2016 at 10:05 by Mike Price
After initiating trials of a new approach to delivering items ordered via safe shopping online last ...
Mondays is the cheapest day for online shopping, report finds
21 July 2016 at 13:20 by Graham Miller
A new study has found that consumers who shop online on a Monday could save almost a fifth on ...
Apps save Brits time and money
20 July 2016 at 13:23 by Mike Price
A new report from Opinium has found that each month people across the UK are saving a collective ...
Amazon earns approval of a quarter of British consumers
19 July 2016 at 09:45 by Graham Miller
Twenty five per cent of people questioned in a recent DMA study said that their favourite brand in ...
Precision delivery slots offered by ASOS
18 July 2016 at 10:05 by Sarah Collinson
E-commerce clothing retailer ASOS has partnered with logistics firm DPD in order to improve the ...
Prime Day disappointment for many as Amazon site suffers setbacks
15 July 2016 at 09:28 by David Aiken
Although much hype was generated by Amazon’s ad campaign and associated media coverage in the ...
E-commerce cancellations should be embraced, report finds
14 July 2016 at 09:59 by Graham Miller
A study conducted by a mental health charity has concluded that retailers who offer safe shopping ...
Robotic delivery scheme trialled in London
13 July 2016 at 13:06 by Mike Price
While airborne delivery of products purchased via safe shopping online is still some way off, the ...
Travel firms criticised over inadequate website usability
12 July 2016 at 10:06 by David Aiken
People from all backgrounds and of all ages across the UK love to carry out safe shopping online. ...
E-commerce improvements must be made to retain millennial customers
11 July 2016 at 11:51 by Mike Price
Retailers need to look carefully at their digital offerings in order to ensure that they appeal to ...
RRPs phased out by Amazon
08 July 2016 at 13:45 by Simon Crisp
Consumers recognise that carrying out safe shopping online is a great way to get a healthy discount ...
Rapid online growth experienced by Superdrug
07 July 2016 at 11:10 by Sarah Collinson
While it is still a popular presence on high streets across the UK, Superdrug has also managed to ...
Amazon schedules Prime Day follow-up
06 July 2016 at 11:18 by Graham Miller
Next week Amazon has confirmed that it is going to hold a major savings event for members of its ...
DVD sales still outstrip streaming in UK
05 July 2016 at 14:34 by Mike Price
Although streaming services like Netflix and Amazon Prime Instant Video are incredibly popular among ...
Quicker connectivity trumps security for UK surfers
04 July 2016 at 11:37 by Simon Crisp
British internet users are more interested in being able to access their favourite online services ...
Advanced e-commerce capabilities come to Pinterest
01 July 2016 at 19:59 by Graham Miller
Social sharing site Pinterest has always been more geared towards getting its users to carry out ...
Mobile dominates Ocado order process
30 June 2016 at 09:18 by Paul Tissington
The majority of Ocado customers who place orders for a grocery delivery when safe shopping online ...
Brexit impacts online shopping
29 June 2016 at 14:17 by Graham Miller
The results of last week’s referendum on the UK’s membership of the EU seem to have ...
Boots mobile app helps staff meet customer needs
28 June 2016 at 12:45 by Sarah Collinson
The integration of mobile devices and services with the bricks and mortar retail experience is ...
Tesco and Debenhams reveal online performance figures
27 June 2016 at 11:32 by David Aiken
Last week two major UK retailers announced their latest e-commerce sales figures. Supermarket ...
Password resets abound after more cyber attacks
24 June 2016 at 10:53 by Simon Crisp
The weaknesses of password-based login systems continue to be highlighted this month as yet more ...
Delivery drones hit regulatory snag
23 June 2016 at 10:52 by Mike Price
Drone technology is seeping into many industries, with safe shopping online arguably set to be the ...
Delivery complaints plague Amazon Fresh launch
22 June 2016 at 09:33 by Mike Price
Ordering groceries on Amazon has only just been made possible in the UK thanks to the introduction ...
Hackers target computer firm site
21 June 2016 at 09:54 by Simon Crisp
PC, laptop and smartphone manufacturer Acer has admitted to a digital breach which occurred last ...
Facebook seeks to optimise multiplatform shopping
20 June 2016 at 14:06 by Graham Miller
Advertising is a key source of revenue for social networking giant, Facebook. And with access to ...
Online shopping cuts down on unnecessary travel
17 June 2016 at 11:14 by Sarah Collinson
A new study has shown just how much of a positive impact the rise of safe shopping online is having ...
E-commerce issues encountered by majority of shoppers
16 June 2016 at 09:02 by Graham Miller
Most people who carry out safe shopping online on a regular basis are likely to encounter some kind ...
Security concerns make consumers hesitant to shop online
15 June 2016 at 17:22 by Simon Crisp
38 per cent of people in the UK are reluctant to carry out safe shopping online because they fear ...
Importance of online sale for Argos revealed
14 June 2016 at 09:40 by David Aiken
Almost half of all purchases made from Argos in the first three months of 2016 were generated via ...
Government asserts consumers’ legal right to online purchases
13 June 2016 at 10:05 by Graham Miller
Retailers now no longer have the option of steering clear of the e-commerce market as this week the ...
Security concerns spur on password change requests
10 June 2016 at 09:52 by David Aiken
Major online services including Facebook and Netflix are sending out requests to large numbers of ...
Amazon’s grocery delivery plans come to fruition
09 June 2016 at 09:11 by Graham Miller
The rise of Amazon as a force in the UK retail market has been unstoppable over the past two decades....
Warmer weather spurs online shopping activities
08 June 2016 at 12:36 by Sarah Collinson
Last month saw a 13.7 per cent rise in sales made online, according to the latest report from the ...
Mobile dominance of e-commerce declines
07 June 2016 at 10:46 by David Aiken
While smartphones and tablets have begun to take over internet usage in the UK, a new report has ...
Click and collect dominates online delivery for Halfords
06 June 2016 at 13:58 by David Aiken
Last year 12 per cent of all sales made by veteran retailer, Halfords, were carried out via safe ...
Amazon founder predicts space-aged future of e-commerce and industry
03 June 2016 at 11:56 by Graham Miller
Jeff Bezos heads up one of the world’s biggest online retailers, delivering products to ...
Clickbait links pose security risks
02 June 2016 at 14:00 by Simon Crisp
People are putting their personal data at risk by interacting with so-called ‘clickbait’ ...
E-commerce dominance predicted by study
01 June 2016 at 11:28 by Graham Miller
A survey by BBC Radio 4 has found that three quarters of consumers in the UK believe that by the ...
Online cart abandonment habits assessed
31 May 2016 at 10:52 by Simon Crisp
Although retailers are constantly fighting to try and prevent consumers from giving up half way ...
Unsecure passwords uncovered in LinkedIn hack
27 May 2016 at 09:54 by Simon Crisp
Earlier this month it was reported that the account details relating to 117 million users of the ...
Amazon alters refund policy
26 May 2016 at 09:34 by Mike Price
The days of being able to buy a product from Amazon and then seek a refund if it went on sale ...
Online expansion puts Mothercare back in the black
25 May 2016 at 12:09 by Simon Crisp
In the past 12 months major retail chain, Mothercare, has announced that it has managed to return to ...
Report reveals extent of online security ignorance
24 May 2016 at 09:54 by David Aiken
Staying safe online is important for all internet users, whatever activity they are planning to ...
Tesco consolidates online brands
23 May 2016 at 12:02 by David Aiken
While the F&F brand of clothing offered by supermarket giant Tesco has been available to buy via ...
Amazon expands bricks and mortar ambitions
20 May 2016 at 09:55 by Graham Miller
E-commerce giant Amazon is setting out to make itself a bigger player in the multichannel retail ...
Costly returns management compromises e-commerce growth
19 May 2016 at 10:20 by Simon Crisp
Retailers in the UK that choose to offer safe shopping online to customers are having to absorb ...
Security concerns stifle e-commerce use
18 May 2016 at 10:48 by Simon Crisp
A large proportion of consumers in the US have revealed that issues with security and privacy have ...
Online returns fuelled by customer dissatisfaction
17 May 2016 at 10:36 by David Aiken
The latest report from YouGov has found that people who return items they have purchased via safe ...
Online grocery shopping nears majority stake in market
16 May 2016 at 10:08 by Simon Crisp
Almost half of people now carry out their grocery shopping online, according to the latest report ...
Online sales growth continues as omnichannel thinking takes over
13 May 2016 at 14:21 by Simon Crisp
Consumers spent 6.6 per cent more online last month than they did in April of 2015, according to the ...
Consumers reveal their ideal returns policies
12 May 2016 at 09:15 by Simon Crisp
Having to return items to retailers is a reality that most people who have carried out safe shopping ...
Impact of social media use on shopping habits analysed
11 May 2016 at 13:34 by Graham Miller
Social media services like Facebook, Twitter and Instagram are a great way of communicating with ...
Low prices remain top draw for online shoppers
10 May 2016 at 09:07 by David Aiken
A new survey from GfK has found that bargain hunting is the biggest reason to shop online for the ...
Apple Pay helps iPhone increase stake in e-commerce market
09 May 2016 at 11:31 by Graham Miller
The launch of Apple’s official payment service in the UK last year has helped the iPhone ...
Online sales growth helps Next absorb in-store slowdown
06 May 2016 at 10:05 by Sarah Collinson
The first three months of 2016 presented a challenge for clothing retailers, with colder conditions ...
First grocery deliveries from Amazon commence on May 18th
05 May 2016 at 09:31 by Graham Miller
Amazon customers will be able to take advantage of the e-commerce giant’s new Fresh delivery ...
Retailers Urged To Drop 'Speed Bumps' As M-Commerce Growth Fuels Abandoned Purchases
04 May 2016 at 14:19 by Graham Miller
Britain’s retailers are being warned that failing to remove online “speed bumps” ...
Workplace deliveries for online orders prove popular among British consumers
04 May 2016 at 09:49 by Mike Price
Forty per cent of people across the UK choose to have items they have ordered via safe shopping ...
Travel firms get serious about improving mobile experience
03 May 2016 at 09:47 by Mike Price
Companies in the travel industry have always been ahead of the curve when it comes to the internet, ...
Amazon continues crackdown on phoney product reviews
29 April 2016 at 17:35 by Graham Miller
Millions of people who shop online turn to reviews left by other users to work out whether or not it ...
BRC argues for importance of EU to UK’s e-commerce market
28 April 2016 at 09:39 by Simon Crisp
British retailers are increasingly reliant on overseas trade, primarily with other EU nations, to ...
Amazon introduces Prime-exclusive products
27 April 2016 at 09:36 by Graham Miller
While Amazon’s extensive marketplace rose to prominence in part because of the breadth of the ...
Top retail sites earn major mobile visitor numbers
26 April 2016 at 09:42 by Paul Tissington
Twenty five of the UK’s biggest retailers have had their site traffic analysed to determine ...
E-commerce sales continue to rise as smartphones stimulate growth
25 April 2016 at 09:38 by Graham Miller
Last month there was an 11 per cent year on year increase in purchases made online, according to the ...
One hour delivery from Amazon launches in Leeds
22 April 2016 at 15:59 by Graham Miller
Residents of Leeds will be able to get items they order via safe shopping online delivered to their ...
Retailers suffer increase in cyber attacks
21 April 2016 at 09:09 by Simon Crisp
Last year retailers were hit by a 55 per cent rise in the number of cases of fraud and hacking ...
E-commerce sales increase as cold weather keeps shoppers at home
20 April 2016 at 13:35 by Graham Miller
The latest figures from the British Retail Consortium have shown a 2.7 per cent drop in footfall at ...
Desktop still leads mobile in terms of online purchase rates
19 April 2016 at 10:18 by Simon Crisp
Although there has been a small increase in the percentage of orders made via safe shopping online ...
Online sales help House of Fraser return to profitability
18 April 2016 at 12:13 by Sarah Collinson
In the past 12 months, House of Fraser saw a 4.5 per cent rise in sales across both its online and ...
Online grocery sales expected to increase rapidly
15 April 2016 at 08:57 by David Aiken
A new report from Mintel has predicted that the annual amount spent on groceries purchased via safe ...
Consumers call for apps to enhance high street shopping
14 April 2016 at 10:09 by Mike Price
Forty one per cent of shoppers say that a major factor which would motivate them to download a ...
Amazon adds collection points to Barclays branches
13 April 2016 at 12:44 by Graham Miller
A trial of Amazon collection points housed within bank branches operated on UK high streets by ...
Online influencers impact parents shopping habits
12 April 2016 at 09:18 by Simon Crisp
The rise of ‘online influencers’ has been catalysed by platforms like YouTube, Twitter ...
Traditional PCs preferred for online shopping
11 April 2016 at 12:07 by David Aiken
While the rise of smartphones and tablets has given consumers a new way to carry out safe shopping ...
Amazon acquires image recognition oriented start-up
08 April 2016 at 16:19 by Mike Price
Late last year e-commerce giant, Amazon, added another emerging firm to its list of acquisitions, ...
Search ads generate shopping engagement in UK
07 April 2016 at 13:34 by David Aiken
British consumers are slightly more likely to visit a site that offers safe shopping online after ...
Shopping sites hampered by ads
06 April 2016 at 13:54 by Graham Miller
A report from NCC Group has revealed that retail sites which are filled with content from third ...
Report reveals value of returning e-commerce shoppers
06 April 2016 at 13:52 by Simon Crisp
People who are loyal to a particular retailer and regularly visit the same site to carry out safe ...
Amazon eliminates faulty charging cables from online shop
04 April 2016 at 14:55 by Graham Miller
USB-C is the latest wired connectivity standard, replacing traditional USB inputs with a new type of ...
Alcohol-influenced online shopping habits revealed
01 April 2016 at 13:50 by Sarah Collinson
In recent years a number of studies have suggested that people in the UK are more than willing to ...
Met police commissioner criticised after comments over online security issues
31 March 2016 at 10:17 by Simon Crisp
Although cybercrime costs UK consumers millions each year, the Metropolitan police commissioner, Sir ...
Mobile shoppers are more decisive
30 March 2016 at 14:39 by Paul Tissington
The results of a new xAd study suggest that people who carry out product research from their ...
Doodle-based password system developed
29 March 2016 at 13:43 by Mike Price
While Amazon may be working towards the integration of selfie-centric payment authentication, ...
Apple enacts e-commerce outage to celebrate launch of new iPhone
28 March 2016 at 23:22 by Graham Miller
Apple is a company that ploughs its own furrow in many respects, not least of which in the way it ...
Strong online sales growth reported by Ted Baker
24 March 2016 at 11:08 by Simon Crisp
Fashion brand, Ted Baker, has continued to benefit from impressive performance in the e-commerce ...
Amazon returns policy results in customer bans
23 March 2016 at 11:35 by David Aiken
In the past decade and a half Amazon customer, Greg Nelson, has used the retailer's site to purchase ...
Retailers offer best online customer service via Facebook
22 March 2016 at 09:35 by Graham Miller
In a study of the way that retailers harness social media and online communications platforms to ...
Customer experience will define online shopping in 2016
21 March 2016 at 11:36 by Sarah Collinson
A new survey of retailers that operate sites offering safe shopping online, conducted by SLI Systems,...
Online sales increase helps Sainsburys post strong performance figures
18 March 2016 at 13:28 by Simon Crisp
In the first two months of 2016 supermarket giant, Sainsbury’s, reported a 20 per cent year on ...
Asda will harness robotic tech to enhance online shopping efficiency
17 March 2016 at 13:24 by Mike Price
Supermarket giant, Asda, is looking to improve its stake in the world of safe shopping online by ...
Amazon patents use of facial recognition for e-commerce payments
16 March 2016 at 12:50 by Graham Miller
Online shopping giant, Amazon, has filed a patent to cover the use of facial recognition as a kind ...
Female shoppers at greater risk of online fraud
15 March 2016 at 13:51 by David Aiken
Last week figures published by the City of London Police have shown that women face a significantly ...
Consumers increase voucher usage when shopping online
14 March 2016 at 13:19 by Graham Miller
The number of vouchers being used to get discounts when making purchases online has risen by 15 per ...
Significant m-commerce growth predicted
11 March 2016 at 09:14 by Simon Crisp
Mobile devices will be used by 4.77 billion people globally to make payments and carry out ...
Consumers have low tolerance for hard-to-use shopping sites
10 March 2016 at 10:54 by Graham Miller
A survey conducted by Approved Index has revealed that 85 per cent of people will stop using an e-...
Former hacker provides online security advice
09 March 2016 at 11:15 by Mike Price
In an interview with This Is Money former hacker, Mustafa Al-Bassam, has revealed what he thinks ...
Amazon could introduce restaurant delivery service to UK
08 March 2016 at 09:13 by Graham Miller
Not content with selling hundreds of millions of products via safe shopping online and taking on ...
Beer maker seeks sales boost via e-commerce innovations
07 March 2016 at 10:07 by Graham Miller
AB InBev is one of the UK’s biggest beverage makers and the firm is hoping to engage fans of ...
Facial recognition could improve online security
04 March 2016 at 13:49 by Mike Price
MasterCard is preparing to roll out a new service which will let customers verify their identities ...
Morrisons partners with Amazon for online delivery
03 March 2016 at 15:10 by Mike Price
People looking to buy grocery items without heading to a supermarket will be able to access both ...
More evidence of m-commerce dominance in 2015 revealed
02 March 2016 at 13:52 by Graham Miller
Half of the purchases UK consumers made online came from mobile devices in the final three months of ...
UK is fifth most mobile country
01 March 2016 at 11:56 by Paul Tissington
Although smartphones and tablets are widely used in the UK for safe shopping online, the latest ...
Additional rise in minimum spend for Amazon free delivery service
29 February 2016 at 11:08 by Graham Miller
In a move which is surely aimed to convince more people to subscribe to its Prime service, e-...
Male eBay sellers earn higher bids for products than females
26 February 2016 at 10:39 by Sarah Collinson
A study into the differences that exist between people who run eBay accounts which sell items ...
Study reveals hidden discount codes for online shopping
25 February 2016 at 10:48 by David Aiken
Many people already know about the available of voucher codes which can be used to get discounts ...
ONS figures show growth in online sales last month
24 February 2016 at 10:46 by Graham Miller
January was another good month for safe shopping online in the UK, with a 10.4 per cent rise in ...
Digital-savvy consumers are more discerning
23 February 2016 at 10:02 by Paul Tissington
A survey conducted by Kibo has found that almost two thirds of British shoppers are willing to ...
Amazon recruits drivers for Uber-style delivery option
22 February 2016 at 13:37 by Graham Miller
The app-based taxi service, Uber, has become an international hit in recent years, proving that ...
Study questions sustainability of e-commerce deliveries
19 February 2016 at 12:09 by Mike Price
The environmental impact of the rise of safe shopping online is something that many campaigners have ...
London generates majority of UK m-commerce spending
18 February 2016 at 12:39 by Paul Tissington
In the final three months of 2015, a little over half of all purchases made via mobile apps which ...
Iceland tops survey of UK’s online grocery delivery services
17 February 2016 at 11:44 by David Aiken
Frozen food specialist, Iceland, has been voted the nation’s favourite provider of safe ...
Consumers eager to earn loyalty rewards for m-commerce activities
16 February 2016 at 14:27 by Paul Tissington
People who carry out safe shopping online from their smartphones are keen to pick up loyalty points ...
British retailers urged to court China’s e-commerce market
15 February 2016 at 14:25 by Simon Crisp
Although China is quickly becoming home to the world’s biggest market for safe shopping online,...
Children pose online security risk for parents
12 February 2016 at 10:00 by Simon Crisp
A new report from Norton has found that many people in the UK have had their online security ...
Online shopping wins big in January
11 February 2016 at 08:54 by Graham Miller
Just over a fifth of all sales made in January took place online, according to the latest figures ...
Holiday shopping habits uncovered
10 February 2016 at 14:48 by Graham Miller
While mobiles and tablets may have taken over the e-commerce market in the past few years, it looks ...
UK’s top retailers ranked
09 February 2016 at 09:40 by Sarah Collinson
In the latest report from IRUK, the 500 most prominent retailers nationwide have been assessed ...
Online retailers receive more mobile visitors
08 February 2016 at 09:47 by Paul Tissington
Last year the number of people browsing the web from their smartphones and tablets overtook desktop ...
Conflicting reports on Amazon’s real world book store plans
05 February 2016 at 14:01 by David Aiken
Earlier this week, the internet was alight with the news that online retailer, Amazon, was allegedly ...
New tactics proposed to fight online fraud
04 February 2016 at 15:01 by Sarah Collinson
Although consumers are already advised to use strong passwords and avoid dodgy sites if they want to ...
Rise of e-commerce puts paid to Tesco 24 hour opening plans
03 February 2016 at 16:49 by Mike Price
The popularity of safe shopping online is such that supermarket giant, Tesco, is ending 24 hour ...
Consumers criticise shopping apps
02 February 2016 at 13:50 by Graham Miller
Although many of the UK’s biggest retailers have created mobile apps as a companion to their ...
Mobile spending expected to rise
02 February 2016 at 09:11 by Paul Tissington
In another survey covering the rise of m-commerce, a fifth of Brits said that they expect the ...
E-commerce sales will outpace high street by 2021
29 January 2016 at 10:45 by Graham Miller
More people in the UK will spend cash shopping online than in high street stores by 2021, according ...
Failure to shop online leaves consumers out of pocket
28 January 2016 at 09:28 by Mike Price
A new report from Go On UK has revealed that consumers are missing out on around £744 million ...
British consumers lead world in mobile shopping habits
27 January 2016 at 12:45 by Graham Miller
A new survey from Episerver has revealed that people in the UK are more likely to shop online from a ...
Over-55s embrace online clothes shopping
26 January 2016 at 10:46 by Simon Crisp
Over a third of people who are 55 or older currently shop online for clothing products on a regular ...
Hoverboard refunds promised by Amazon
25 January 2016 at 14:47 by Graham Miller
Anyone who purchased a hoverboard online from Amazon in the UK is entitled to get a full refund for ...
Aldi enters e-commerce market
22 January 2016 at 11:53 by Sarah Collinson
This week saw budget supermarket chain, Aldi, finally enter the race to become one of the UK’s ...
Amazon rumoured to be considering Ocado takeover bid
21 January 2016 at 09:25 by David Aiken
Amazon is one of the world's largest online retailers, but in recent years it has been branching out ...
Brits spent 114 billion pounds online last year
20 January 2016 at 13:32 by Graham Miller
The importance of shopping online to the UK economy is regularly stated by experts, but sometimes ...
Retail parks and online shopping lead to high street decline
19 January 2016 at 13:31 by David Aiken
With a four per cent drop in footfall during December, the high street was the worst performing part ...
Amazon improves Prime service with videogame discount offer
18 January 2016 at 13:20 by Mike Price
The value of an Amazon Prime membership has just improved significantly for fans of interactive ...
Study finds lack of awareness of online security risks
15 January 2016 at 09:30 by Simon Crisp
A new survey from MIRACL has revealed that in spite of the threats that people in the UK face when ...
Click and collect woes suffered by shoppers in Christmas run-up
14 January 2016 at 09:45 by Mike Price
People who chose to buy presents online and then collect them from their local store, rather than ...
December’s online sales outdo slow high street spending
13 January 2016 at 13:49 by Graham Miller
The latest figures from the British Retail Consortium (BRC) reveal that December was another ...
Brits take their time when buying holidays online
12 January 2016 at 09:42 by Graham Miller
A new survey from Rocket Fuel has revealed that people in the UK leave it later than holidaymakers ...
Poundland suffers shares dip following disappointing pre-Christmas sales
11 January 2016 at 11:37 by David Aiken
One of the big retail stories of 2015 was that budget high street chain, Poundland, would be joining ...
Sainsburys reveals Argos takeover attempt
08 January 2016 at 13:27 by Mike Price
his week saw supermarket chain Sainsbury’s admit that it had made a bid to buy the Home Retail ...
Online sales help John Lewis achieve continued growth
07 January 2016 at 09:03 by David Aiken
Although fewer people visited its high street outlets during the Christmas shopping period, John ...
Analysts argue against password protection due to security weaknesses
06 January 2016 at 09:48 by Mike Price
Passwords are used to access everything from the accounts people create to go shopping online to the ...
UK trumps US in e-commerce stakes, according to Google boss
05 January 2016 at 13:16 by Graham Miller
Britain is a world leader when it comes to shopping online, exceeding the US in the realm of digital ...
Amazon creates repayment plans for big spenders
04 January 2016 at 11:28 by Mike Price
Customers who want to spend over £400 online with e-commerce giant, Amazon, now have the ...