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Christmas e-commerce fraud increases
31 December 2016 at 09:51 by Simon Crisp
Cybercrime does not stop for the holidays, with security experts reporting that more people were ...
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Britain's lead in European e-commerce market projected to remain intact
29 December 2016 at 16:53 by Graham Miller
Analysts at Forrester have just published a new study in which they predict that consumers in the UK ...
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Trend for online shopping on Christmas Day grows
28 December 2016 at 11:09 by Graham Miller
Although most people will still be eating cold turkey and contemplating whether or not to make any ...
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Retailers warn of complications with click and collect orders
23 December 2016 at 11:08 by David Aiken
As Christmas draws ever closer, consumers hoping to pick up some last minute items for the big day ...
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Amazon ranked as highest value brand in retail
22 December 2016 at 09:58 by Graham Miller
The latest global ranking of retail brands completed by Kantar and Millward Brown has placed e-...
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Brits make Sunday evenings their main window for online shopping
21 December 2016 at 13:17 by Simon Crisp
A new study from Lloyds Bank has found that more people carry out shopping online at 8pm on Sunday ...
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Christmas discounts hit record levels
20 December 2016 at 10:04 by Sarah Collinson
Retailers are cutting prices in the run-up to Christmas 2016 in an attempt to drive sales, with a ...
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Delivery drone completes first UK flight
19 December 2016 at 12:38 by Mike Price
E-commerce giant, Amazon, has been working on a drone-based delivery service for some time, but this ...
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British pensioners lead Europe in online shopping
18 December 2016 at 11:14 by Graham Miller
New figures from Colliders International show that people over the age of 65 who live in the UK are ...
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Retailers accused of exploiting consumer ignorance of refund rights
15 December 2016 at 08:40 by Graham Miller
When consumers return an item they have ordered online, they are legally allowed to claim a refund ...
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Amazon issues warning over phishing emails
14 December 2016 at 10:03 by Simon Crisp
A widespread scam targeting customers of Amazon has been highlighted by the retailer in an attempt ...
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Millennials flock to mobile shopping this Christmas
13 December 2016 at 12:00 by Paul Tissington
A study from Catchpoint has indicated that the rise of m-commerce as the main mode of safe shopping ...
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1.5 billion site visits recorded during Cyber Week
12 December 2016 at 13:50 by Graham Miller
Figures published by Hitwise have revealed the true scale of the impact that Black Friday, Cyber ...
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Amazon introduces next-gen grocery store concept
09 December 2016 at 09:16 by Graham Miller
Although it began life as an online bookseller in the 1990s, Amazon has grown to dominate both the ...
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Christmas delivery problems analysed
08 December 2016 at 15:13 by David Aiken
With tens of millions of people across the UK anticipating the arrival of Christmas gifts they have ...
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E-commerce sites nab 25 per cent of Black Friday spending
07 December 2016 at 12:26 by Sarah Collinson
The British Retail Consortium has confirmed that shopping online is more potent and influential than ...
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Brits turn to e-commerce for half of festive present buying
06 December 2016 at 09:10 by Graham Miller
A new survey from Tryzens has found that 85 per cent of consumers across the country are intending ...
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Personalised offers will appeal to consumers this Christmas
05 December 2016 at 11:32 by Mike Price
Three quarters of people who receive a special offer which is customised to their particular tastes ...
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Apps fuel Cyber weekend mobile shopping growth
02 December 2016 at 11:47 by Mike Price
With a wealth of data on the shopping habits of Brits exhibited across the Black Friday and Cyber ...
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Amazon bolsters UK operations ahead of Christmas rush
01 December 2016 at 08:58 by Simon Crisp
As the festive season draws near, retailers across the UK are gearing up to handle the huge number ...
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Black Friday lives up to expectations online
30 November 2016 at 12:57 by Graham Miller
Although the impact of Black Friday on the high street may have been muted, the event managed to get ...
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Search data reveals hottest Christmas products
29 November 2016 at 10:07 by Sarah Collinson
The latest stats from Hitwise have highlighted many of the winners and some of the losers in the ...
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Amazon set to secure strong sales this Christmas
28 November 2016 at 10:38 by Graham Miller
Amazon has been a mainstay of the market for safe shopping online over the course of more than two ...
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Parents prefer smartphones for online shopping research
25 November 2016 at 10:05 by Graham Miller
A new report from Sharethrough has found that British parents, in particular mothers, prefer to look ...
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Changes to payment rules may impact e-commerce experience
24 November 2016 at 11:46 by Mike Price
New legislation proposed by the European Union may mean that the process of buying products via safe ...
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Card fraud threats increase during Christmas shopping period
23 November 2016 at 13:29 by Simon Crisp
A new report from Financial Fraud Action UK has revealed the risks associated with ignoring the ...
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Morrisons partners with Amazon for same day deliveries
22 November 2016 at 09:38 by Mike Price
People who carry out shopping online with Morrisons now have the option to have their groceries ...
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Black Friday deals will run longer this year
21 November 2016 at 11:53 by David Aiken
This year Black Friday is set to extend beyond the usual fixed 24 hour period, with more and more ...
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UK consumers lead the way with m-commerce use
18 November 2016 at 10:29 by Paul Tissington
A study from Ve Interactive has dug down into the popularity of smartphones and safe shopping online ...
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Consumers inebriated e-commerce activities uncovered
17 November 2016 at 12:04 by Simon Crisp
A new survey from Flubit has revealed that around two million consumers in the UK have made ...
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Singles Day breaks e-commerce sales records
16 November 2016 at 13:49 by Sarah Collinson
While Black Friday may be one of the biggest days for safe shopping online of the year in the UK and ...
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Stronger Christmas spending anticipated
15 November 2016 at 13:49 by Simon Crisp
Consumers in the UK are likely to splash more cash in the run up to Christmas this year than they ...
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Hack of Tesco Bank hits thousands of customers
14 November 2016 at 09:41 by David Aiken
Although Tesco is best known as a major player in the world of supermarkets, its success has allowed ...
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Further Argos integration promised by Sainsburys
11 November 2016 at 10:40 by Mike Price
Following its acquisition of Argos earlier this year, supermarket chain Sainsbury’s has this ...
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Major reshuffle for M&S
10 November 2016 at 10:55 by Simon Crisp
Marks & Spencer has been a long standing institution on the high streets of the UK, but the rise ...
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Figures show that festive shopping season has already begun
09 November 2016 at 13:40 by Graham Miller
The latest report from the British Retail Consortium suggests that consumers in the UK are taking ...
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Casual browsing is key factor in online cart abandonment
08 November 2016 at 09:21 by Sarah Collinson
A third of people who add items to the basket on an e-commerce site and then fail to go through with ...
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M-commerce helps mothers keep up with shopping responsibilities
07 November 2016 at 11:20 by Paul Tissington
The majority of mothers in the UK make use of mobile phones in order to research products and carry ...
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In-store chaos prompts increased online spending
04 November 2016 at 09:35 by Simon Crisp
While Black Friday is typically reported in the media with scenes of packed stores filled with ...
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Instagram will integrate e-commerce features
03 November 2016 at 09:28 by Mike Price
Image sharing service Instagram has become one of the most popular platforms in the social media ...
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Predictions for Black Friday 2016 roll in
02 November 2016 at 10:15 by Sarah Collinson
Black Friday is drawing near once more and new figures published by Adobe reveal that it could be 10 ...
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Retailers criticised for fuelling after dark shopping splurges
01 November 2016 at 09:14 by Graham Miller
With more people shopping online late at night or in the early hours of the morning, retailers are ...
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Almost half of shoppers have suffered online fraud
31 October 2016 at 10:02 by David Aiken
Forty five per cent of people have been hit by some form of criminal exploitation in the digital ...
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Late night shopping trends analysed
28 October 2016 at 09:35 by Mike Price
Retail industry experts are beginning to recognise that the rise of safe shopping online is ...
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Online shopping boom hits high street fashion outlets hardest
27 October 2016 at 09:22 by Graham Miller
While the death of the high street has been greatly exaggerated by some, there are signs that ...
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Online order issues afflict Asda shoppers
26 October 2016 at 09:19 by Graham Miller
People who carried out safe shopping online with Asda last week may have been disappointed to find ...
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Banks criticised over online security
25 October 2016 at 10:09 by David Aiken
A new report from Which? has indicated that major banks in the UK are not doing enough to ensure ...
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UK consumers continue to boost e-commerce sales
24 October 2016 at 11:23 by Graham Miller
Last month saw a 16 per cent increase in the amount of retail activity generated by safe shopping ...
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Trend for returning products leaves retailers in trouble
21 October 2016 at 12:36 by Simon Crisp
The rise of safe shopping online has made it easier for people to order items of all kinds, ...
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Online purchases made solely via smartphones on the rise
20 October 2016 at 09:20 by Paul Tissington
A fifth of people are now regularly choosing to research, pinpoint and ultimately purchase products ...
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Research reveals nations favourite shopping sites
19 October 2016 at 12:16 by Graham Miller
A new survey from Which? has identified the top rated sites which offer safe shopping online in the ...
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International e-commerce proves popular
18 October 2016 at 12:59 by Sarah Collinson
Two thirds of consumers from around the world are now regularly making purchases via safe shopping ...
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AI-powered customer services embraced by Ocado
17 October 2016 at 11:45 by Simon Crisp
Online grocery delivery firm, Ocado, is taking advantage of artificial intelligence to improve the ...
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Tesco cuts key products from online shopping range
14 October 2016 at 10:23 by Simon Crisp
The tumbling value of the pound is starting to have an impact on the price of products available to ...
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Amazon plans grocery store expansion
13 October 2016 at 13:47 by Graham Miller
E-commerce giant Amazon has dipped its toes into the world of bricks and mortar retail in recent ...
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Students embrace mobile payments
12 October 2016 at 09:51 by Paul Tissington
Students entering higher education this year are more likely than ever to want to be able to carry ...
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Slow page load times compromise international e-commerce efforts
11 October 2016 at 09:43 by Graham Miller
Plenty of retailers that offer shopping online in the UK are also considering international ...
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Desktop shopping slumps while laptops and smartphones gain traction
10 October 2016 at 12:25 by Paul Tissington
When it comes to shopping online, most people prefer to make purchases while using a laptop computer,...
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Amazon outlaws biased product review practices
07 October 2016 at 10:24 by Mike Price
Although many people who shop online rely on customer feedback and reviews to decide which product ...
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Facial recognition payment system launched by MasterCard
06 October 2016 at 09:06 by Simon Crisp
MasterCard users who want to verify a transaction they are trying to make when carrying out safe ...
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Fingerprint scanning will replace passwords for online security
05 October 2016 at 12:08 by Simon Crisp
People who want to carry out safe shopping online today need to create and remember passwords for ...
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Halloween shopping trends unpicked
04 October 2016 at 09:07 by Mike Price
The rise of Halloween as a legitimate event in the UK has been swift in recent years, in part as a ...
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Search issues stifle online shopping
03 October 2016 at 09:54 by Graham Miller
While Google and other major search engine providers have largely perfected the art of finding ...
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Amazon plans delivery service revolution with smart lock system
30 September 2016 at 11:23 by Graham Miller
Ordering items online and having them delivered at home is something consumers have been doing for ...
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Next day delivery trumps slower alternatives as consumer habits shift
29 September 2016 at 10:02 by Graham Miller
The latest figures from IMRG show that more people who place orders via safe shopping online in the ...
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Online revival for BHS announced
28 September 2016 at 14:24 by David Aiken
While it may have disappeared from the high street, BHS is set to re-emerge as a force in the e-...
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Impulse buying still popular in e-commerce age
27 September 2016 at 13:27 by Graham Miller
Buying products on impulse is a process that emerged in the age of high street dominance, but has ...
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Amazon criticised over pricing practices
26 September 2016 at 11:42 by David Aiken
E-commerce giant, Amazon, has come under fire again this week after a report from ProPublica claimed ...
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Fashion fans stick to desktop PCs when shopping online
23 September 2016 at 10:28 by Sarah Collinson
A new study from Nosto has found that people who buy the latest clothes via safe shopping online in ...
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Popular TV programmes fuel online shopping trends
22 September 2016 at 09:11 by Sarah Collinson
Research published by eBay this week has pinpointed the impact that watching TV can have on the ...
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Same day delivery is a hit with consumers
21 September 2016 at 12:18 by Graham Miller
People in the UK love safe shopping online, but many consumers would be even more eager to engage ...
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Social shopping fails to entice consumers
20 September 2016 at 15:00 by David Aiken
While plenty of people head to social networks to research products and get advice about what to buy ...
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Amazon enters takeaway market with Restaurants service
19 September 2016 at 12:26 by Simon Crisp
Traditional takeaways have been revolutionised by the dawn of the internet age and the arrival of ...
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UK remains at forefront of m-commerce market
16 September 2016 at 11:25 by Graham Miller
Smartphones are increasingly being used to kick start sessions of safe shopping online, with British ...
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Majority of consumers feel ignored by retailers
15 September 2016 at 09:11 by David Aiken
Ninety six per cent of people feel that retailers do not understand their needs, according to a new ...
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Cumulative costs at checkout put people off online purchases
14 September 2016 at 12:12 by Graham Miller
A new report from Royal Mail has found that many British consumers give up on a session of safe ...
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Shopping site performance metrics analysed
13 September 2016 at 09:25 by Graham Miller
Retailers that offer shopping online need to find ways of assessing how well their sites are ...
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Price bump for groceries spurred on by Amazon Dash button launch
12 September 2016 at 09:47 by Mike Price
Following the recent launch of Amazon Dash in the UK there has been much debate over the merits and ...
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Extensive research is a waste of time, study finds
09 September 2016 at 09:28 by David Aiken
People who are willing to dedicate days, weeks or months to comparing and researching products ...
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Consumers demand clearer returns policies from online retailers
08 September 2016 at 09:49 by Simon Crisp
The latest study from B2C Europe has found that the majority of people who carry out safe shopping ...
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Olympic action dents online sales
07 September 2016 at 11:56 by Simon Crisp
Analysts are blaming the sluggish growth in shopping online during August on the distraction ...
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Shopping sites suffer load speed slowdown
06 September 2016 at 10:21 by Graham Miller
In the past 12 months the speed with which web pages load has increased by seven per cent, according ...
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Amazon intros Dash buttons for British customers
05 September 2016 at 10:36 by Mike Price
Back in March of 2015 the first Dash buttons were made available in the US by e-commerce giant, ...
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Security concerns temper transactional mobile app use
02 September 2016 at 13:05 by Simon Crisp
The lack of trust in the ability of mobile banking to keep customers safe from fraud and other forms ...
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Majority of Brits favour international e-commerce
01 September 2016 at 10:38 by David Aiken
Four out of five consumers from the UK who were questioned in a new survey from Bronto Software said ...
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Improved click and collect service launched by Tesco
31 August 2016 at 10:28 by David Aiken
Click and collect deliveries have become widely popular in the UK, providing consumers with the ...
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Online payment card spending tops £12.6 billion in one month
30 August 2016 at 21:10 by Graham Miller
In June consumers across the UK spent a combined total of £12.6 billion shopping online, using ...
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Amazon trials car test drive solution
26 August 2016 at 14:34 by Mike Price
In the same week that it was announced Amazon is intending to take on Spotify and Apple Music with ...
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Back to school sales stimulate online shopping
25 August 2016 at 09:09 by David Aiken
While kids will still be enjoying the summer break, parents across the UK are preparing for their ...
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Shoppers flock to smartphones - and not just for research
24 August 2016 at 16:29 by Paul Tissington
Almost two fifths of consumers see their mobile phone as the primary means by which they can carry ...
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Sites using password strength meters criticised by security expert
23 August 2016 at 17:18 by Graham Miller
When creating an account on a website which purports to offer safe shopping online, consumers will ...
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Online sales growth strengthens in July
22 August 2016 at 15:35 by Graham Miller
More people were benefiting from safe shopping online in the UK last month than at any point in the ...
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Well-prepared shoppers admit to commencing Christmas gift buying early
19 August 2016 at 09:55 by Sarah Collinson
A new survey from Hexbug has found that 27 per cent of parents have already made purchases which ...
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Retailers admit to multichannel shopping inconsistencies
18 August 2016 at 12:01 by Simon Crisp
Most of the UK’s biggest retailers which have a high street presence are also operating in the ...
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Amazon confirms new warehouse opening
17 August 2016 at 09:27 by Graham Miller
Amazon is about to open another warehouse in Doncaster as it attempts to improve its delivery ...
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Millions of missed deliveries leave consumers out of pocket
16 August 2016 at 11:39 by David Aiken
A new study from Direct Line has revealed that consumers in the UK missed out on £250 million ...
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Online feedback culture forces hotels to make improvements
15 August 2016 at 11:07 by Graham Miller
Before people could book hotels online, many major brands relied solely upon their established ...
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Top e-commerce sites struggle to attract visitors
12 August 2016 at 10:50 by Paul Tissington
A new report into the UK’s 25 biggest online shopping websites has revealed that some of the ...
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Ocado & Morrisons strengthen grocery delivery deal
11 August 2016 at 13:44 by Simon Crisp
People in more parts of the UK will be able to order their groceries from Morrisons via safe ...
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Consumers shun brands after dissatisfying e-commerce experiences
10 August 2016 at 12:21 by Simon Crisp
A new report has found that 35 per cent of Brits would ditch e-commerce retailers and switch to a ...
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Health expert argues e-commerce is a health hazard
09 August 2016 at 13:47 by David Aiken
his week Dame Sally Davies has claimed that people should spend less time shopping online and more ...
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Shoppers rely on videos to provide consumer advice
08 August 2016 at 10:16 by Simon Crisp
The majority of people search the web for videos relevant to a particular product or service before ...
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Amazon criticised over confusing delivery fee policy
05 August 2016 at 13:08 by David Aiken
This week the Advertising Standards Authority (ASA) has taken e-commerce retailer Amazon to task ...
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Card fraud increase blamed on e-commerce boom
04 August 2016 at 14:07 by David Aiken
More people in the UK are suffering from payment card fraud than ever, with £492 million ...
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Pure play online retailers secure significant stake in market
03 August 2016 at 11:46 by Mike Price
Figures from the Office for National Statistics have shown that half of all consumer spending made ...
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Online shopping time from research to purchase analysed
02 August 2016 at 11:59 by Graham Miller
Although plenty of people tend to see the availability of shopping online as a quick and convenient ...
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M-commerce woes revealed in survey
01 August 2016 at 13:00 by Graham Miller
The problems with carrying out safe shopping online from a smartphone or tablet have been ...
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Overseas shoppers bolster UK’s e-commerce market
29 July 2016 at 13:39 by
Last month 27 per cent of products ordered via safe shopping online from sites operating in the UK ...
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Drone delivery tests come to UK
28 July 2016 at 13:54 by Paul Tissington
British consumers who buy items via safe shopping online in the near future could have the ...
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Apps trump mobile sites in consumer spending stakes
27 July 2016 at 09:03 by Mike Price
People are more likely to spend money when using a retailer’s dedicated app than when visiting ...
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UK e-commerce sales enjoy significant growth in June
27 July 2016 at 08:41 by Graham Miller
The Office for National Statistics has just revealed that purchases made via safe shopping online ...
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Convenience of e-commerce makes high street shoppers less patient
26 July 2016 at 09:09 by Paul Tissington
While a willingness to queue politely and in an orderly fashion is a source of national pride across ...
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UK e-commerce sales enjoy significant growth in June
25 July 2016 at 15:22 by Graham Miller
The Office for National Statistics has just revealed that purchases made via safe shopping online ...
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Amazon brings Uber-style delivery service to UK
22 July 2016 at 10:05 by Mike Price
After initiating trials of a new approach to delivering items ordered via safe shopping online last ...
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Mondays is the cheapest day for online shopping, report finds
21 July 2016 at 13:20 by Graham Miller
A new study has found that consumers who shop online on a Monday could save almost a fifth on ...
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Apps save Brits time and money
20 July 2016 at 13:23 by Mike Price
A new report from Opinium has found that each month people across the UK are saving a collective ...
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Amazon earns approval of a quarter of British consumers
19 July 2016 at 09:45 by Graham Miller
Twenty five per cent of people questioned in a recent DMA study said that their favourite brand in ...
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Precision delivery slots offered by ASOS
18 July 2016 at 10:05 by Sarah Collinson
E-commerce clothing retailer ASOS has partnered with logistics firm DPD in order to improve the ...
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Prime Day disappointment for many as Amazon site suffers setbacks
15 July 2016 at 09:28 by David Aiken
Although much hype was generated by Amazon’s ad campaign and associated media coverage in the ...
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E-commerce cancellations should be embraced, report finds
14 July 2016 at 09:59 by Graham Miller
A study conducted by a mental health charity has concluded that retailers who offer safe shopping ...
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Robotic delivery scheme trialled in London
13 July 2016 at 13:06 by Mike Price
While airborne delivery of products purchased via safe shopping online is still some way off, the ...
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Travel firms criticised over inadequate website usability
12 July 2016 at 10:06 by David Aiken
People from all backgrounds and of all ages across the UK love to carry out safe shopping online. ...
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E-commerce improvements must be made to retain millennial customers
11 July 2016 at 11:51 by Mike Price
Retailers need to look carefully at their digital offerings in order to ensure that they appeal to ...
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RRPs phased out by Amazon
08 July 2016 at 13:45 by Simon Crisp
Consumers recognise that carrying out safe shopping online is a great way to get a healthy discount ...
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Rapid online growth experienced by Superdrug
07 July 2016 at 11:10 by Sarah Collinson
While it is still a popular presence on high streets across the UK, Superdrug has also managed to ...
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Amazon schedules Prime Day follow-up
06 July 2016 at 11:18 by Graham Miller
Next week Amazon has confirmed that it is going to hold a major savings event for members of its ...
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DVD sales still outstrip streaming in UK
05 July 2016 at 14:34 by Mike Price
Although streaming services like Netflix and Amazon Prime Instant Video are incredibly popular among ...
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Quicker connectivity trumps security for UK surfers
04 July 2016 at 11:37 by Simon Crisp
British internet users are more interested in being able to access their favourite online services ...
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Advanced e-commerce capabilities come to Pinterest
01 July 2016 at 19:59 by Graham Miller
Social sharing site Pinterest has always been more geared towards getting its users to carry out ...
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Mobile dominates Ocado order process
30 June 2016 at 09:18 by Paul Tissington
The majority of Ocado customers who place orders for a grocery delivery when safe shopping online ...
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Brexit impacts online shopping
29 June 2016 at 14:17 by Graham Miller
The results of last week’s referendum on the UK’s membership of the EU seem to have ...
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Boots mobile app helps staff meet customer needs
28 June 2016 at 12:45 by Sarah Collinson
The integration of mobile devices and services with the bricks and mortar retail experience is ...
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Tesco and Debenhams reveal online performance figures
27 June 2016 at 11:32 by David Aiken
Last week two major UK retailers announced their latest e-commerce sales figures. Supermarket ...
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Password resets abound after more cyber attacks
24 June 2016 at 10:53 by Simon Crisp
The weaknesses of password-based login systems continue to be highlighted this month as yet more ...
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Delivery drones hit regulatory snag
23 June 2016 at 10:52 by Mike Price
Drone technology is seeping into many industries, with safe shopping online arguably set to be the ...
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Delivery complaints plague Amazon Fresh launch
22 June 2016 at 09:33 by Mike Price
Ordering groceries on Amazon has only just been made possible in the UK thanks to the introduction ...
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Hackers target computer firm site
21 June 2016 at 09:54 by Simon Crisp
PC, laptop and smartphone manufacturer Acer has admitted to a digital breach which occurred last ...
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Facebook seeks to optimise multiplatform shopping
20 June 2016 at 14:06 by Graham Miller
Advertising is a key source of revenue for social networking giant, Facebook. And with access to ...
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Online shopping cuts down on unnecessary travel
17 June 2016 at 11:14 by Sarah Collinson
A new study has shown just how much of a positive impact the rise of safe shopping online is having ...
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E-commerce issues encountered by majority of shoppers
16 June 2016 at 09:02 by Graham Miller
Most people who carry out safe shopping online on a regular basis are likely to encounter some kind ...
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Security concerns make consumers hesitant to shop online
15 June 2016 at 17:22 by Simon Crisp
38 per cent of people in the UK are reluctant to carry out safe shopping online because they fear ...
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Importance of online sale for Argos revealed
14 June 2016 at 09:40 by David Aiken
Almost half of all purchases made from Argos in the first three months of 2016 were generated via ...
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Government asserts consumers’ legal right to online purchases
13 June 2016 at 10:05 by Graham Miller
Retailers now no longer have the option of steering clear of the e-commerce market as this week the ...
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Security concerns spur on password change requests
10 June 2016 at 09:52 by David Aiken
Major online services including Facebook and Netflix are sending out requests to large numbers of ...
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Amazon’s grocery delivery plans come to fruition
09 June 2016 at 09:11 by Graham Miller
The rise of Amazon as a force in the UK retail market has been unstoppable over the past two decades....
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Warmer weather spurs online shopping activities
08 June 2016 at 12:36 by Sarah Collinson
Last month saw a 13.7 per cent rise in sales made online, according to the latest report from the ...
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Mobile dominance of e-commerce declines
07 June 2016 at 10:46 by David Aiken
While smartphones and tablets have begun to take over internet usage in the UK, a new report has ...
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Click and collect dominates online delivery for Halfords
06 June 2016 at 13:58 by David Aiken
Last year 12 per cent of all sales made by veteran retailer, Halfords, were carried out via safe ...
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Amazon founder predicts space-aged future of e-commerce and industry
03 June 2016 at 11:56 by Graham Miller
Jeff Bezos heads up one of the world’s biggest online retailers, delivering products to ...
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Clickbait links pose security risks
02 June 2016 at 14:00 by Simon Crisp
People are putting their personal data at risk by interacting with so-called ‘clickbait’ ...
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E-commerce dominance predicted by study
01 June 2016 at 11:28 by Graham Miller
A survey by BBC Radio 4 has found that three quarters of consumers in the UK believe that by the ...
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Online cart abandonment habits assessed
31 May 2016 at 10:52 by Simon Crisp
Although retailers are constantly fighting to try and prevent consumers from giving up half way ...
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Unsecure passwords uncovered in LinkedIn hack
27 May 2016 at 09:54 by Simon Crisp
Earlier this month it was reported that the account details relating to 117 million users of the ...
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Amazon alters refund policy
26 May 2016 at 09:34 by Mike Price
The days of being able to buy a product from Amazon and then seek a refund if it went on sale ...
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Online expansion puts Mothercare back in the black
25 May 2016 at 12:09 by Simon Crisp
In the past 12 months major retail chain, Mothercare, has announced that it has managed to return to ...
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Report reveals extent of online security ignorance
24 May 2016 at 09:54 by David Aiken
Staying safe online is important for all internet users, whatever activity they are planning to ...
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Tesco consolidates online brands
23 May 2016 at 12:02 by David Aiken
While the F&F brand of clothing offered by supermarket giant Tesco has been available to buy via ...
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Amazon expands bricks and mortar ambitions
20 May 2016 at 09:55 by Graham Miller
E-commerce giant Amazon is setting out to make itself a bigger player in the multichannel retail ...
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Costly returns management compromises e-commerce growth
19 May 2016 at 10:20 by Simon Crisp
Retailers in the UK that choose to offer safe shopping online to customers are having to absorb ...
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Security concerns stifle e-commerce use
18 May 2016 at 10:48 by Simon Crisp
A large proportion of consumers in the US have revealed that issues with security and privacy have ...
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Online returns fuelled by customer dissatisfaction
17 May 2016 at 10:36 by David Aiken
The latest report from YouGov has found that people who return items they have purchased via safe ...
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Online grocery shopping nears majority stake in market
16 May 2016 at 10:08 by Simon Crisp
Almost half of people now carry out their grocery shopping online, according to the latest report ...
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Online sales growth continues as omnichannel thinking takes over
13 May 2016 at 14:21 by Simon Crisp
Consumers spent 6.6 per cent more online last month than they did in April of 2015, according to the ...
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Consumers reveal their ideal returns policies
12 May 2016 at 09:15 by Simon Crisp
Having to return items to retailers is a reality that most people who have carried out safe shopping ...
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Impact of social media use on shopping habits analysed
11 May 2016 at 13:34 by Graham Miller
Social media services like Facebook, Twitter and Instagram are a great way of communicating with ...
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Low prices remain top draw for online shoppers
10 May 2016 at 09:07 by David Aiken
A new survey from GfK has found that bargain hunting is the biggest reason to shop online for the ...
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Apple Pay helps iPhone increase stake in e-commerce market
09 May 2016 at 11:31 by Graham Miller
The launch of Apple’s official payment service in the UK last year has helped the iPhone ...
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Online sales growth helps Next absorb in-store slowdown
06 May 2016 at 10:05 by Sarah Collinson
The first three months of 2016 presented a challenge for clothing retailers, with colder conditions ...
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First grocery deliveries from Amazon commence on May 18th
05 May 2016 at 09:31 by Graham Miller
Amazon customers will be able to take advantage of the e-commerce giant’s new Fresh delivery ...
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Retailers Urged To Drop 'Speed Bumps' As M-Commerce Growth Fuels Abandoned Purchases
04 May 2016 at 14:19 by Graham Miller
Britain’s retailers are being warned that failing to remove online “speed bumps” ...
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Workplace deliveries for online orders prove popular among British consumers
04 May 2016 at 09:49 by Mike Price
Forty per cent of people across the UK choose to have items they have ordered via safe shopping ...
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Travel firms get serious about improving mobile experience
03 May 2016 at 09:47 by Mike Price
Companies in the travel industry have always been ahead of the curve when it comes to the internet, ...
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Amazon continues crackdown on phoney product reviews
29 April 2016 at 17:35 by Graham Miller
Millions of people who shop online turn to reviews left by other users to work out whether or not it ...
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BRC argues for importance of EU to UK’s e-commerce market
28 April 2016 at 09:39 by Simon Crisp
British retailers are increasingly reliant on overseas trade, primarily with other EU nations, to ...
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Amazon introduces Prime-exclusive products
27 April 2016 at 09:36 by Graham Miller
While Amazon’s extensive marketplace rose to prominence in part because of the breadth of the ...
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Top retail sites earn major mobile visitor numbers
26 April 2016 at 09:42 by Paul Tissington
Twenty five of the UK’s biggest retailers have had their site traffic analysed to determine ...
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E-commerce sales continue to rise as smartphones stimulate growth
25 April 2016 at 09:38 by Graham Miller
Last month there was an 11 per cent year on year increase in purchases made online, according to the ...
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One hour delivery from Amazon launches in Leeds
22 April 2016 at 15:59 by Graham Miller
Residents of Leeds will be able to get items they order via safe shopping online delivered to their ...
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Retailers suffer increase in cyber attacks
21 April 2016 at 09:09 by Simon Crisp
Last year retailers were hit by a 55 per cent rise in the number of cases of fraud and hacking ...
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E-commerce sales increase as cold weather keeps shoppers at home
20 April 2016 at 13:35 by Graham Miller
The latest figures from the British Retail Consortium have shown a 2.7 per cent drop in footfall at ...
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Desktop still leads mobile in terms of online purchase rates
19 April 2016 at 10:18 by Simon Crisp
Although there has been a small increase in the percentage of orders made via safe shopping online ...
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Online sales help House of Fraser return to profitability
18 April 2016 at 12:13 by Sarah Collinson
In the past 12 months, House of Fraser saw a 4.5 per cent rise in sales across both its online and ...
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Online grocery sales expected to increase rapidly
15 April 2016 at 08:57 by David Aiken
A new report from Mintel has predicted that the annual amount spent on groceries purchased via safe ...
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Consumers call for apps to enhance high street shopping
14 April 2016 at 10:09 by Mike Price
Forty one per cent of shoppers say that a major factor which would motivate them to download a ...
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Amazon adds collection points to Barclays branches
13 April 2016 at 12:44 by Graham Miller
A trial of Amazon collection points housed within bank branches operated on UK high streets by ...
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Online influencers impact parents shopping habits
12 April 2016 at 09:18 by Simon Crisp
The rise of ‘online influencers’ has been catalysed by platforms like YouTube, Twitter ...
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Traditional PCs preferred for online shopping
11 April 2016 at 12:07 by David Aiken
While the rise of smartphones and tablets has given consumers a new way to carry out safe shopping ...
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Amazon acquires image recognition oriented start-up
08 April 2016 at 16:19 by Mike Price
Late last year e-commerce giant, Amazon, added another emerging firm to its list of acquisitions, ...
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Search ads generate shopping engagement in UK
07 April 2016 at 13:34 by David Aiken
British consumers are slightly more likely to visit a site that offers safe shopping online after ...
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Shopping sites hampered by ads
06 April 2016 at 13:54 by Graham Miller
A report from NCC Group has revealed that retail sites which are filled with content from third ...
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Report reveals value of returning e-commerce shoppers
06 April 2016 at 13:52 by Simon Crisp
People who are loyal to a particular retailer and regularly visit the same site to carry out safe ...
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Amazon eliminates faulty charging cables from online shop
04 April 2016 at 14:55 by Graham Miller
USB-C is the latest wired connectivity standard, replacing traditional USB inputs with a new type of ...
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Alcohol-influenced online shopping habits revealed
01 April 2016 at 13:50 by Sarah Collinson
In recent years a number of studies have suggested that people in the UK are more than willing to ...
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Met police commissioner criticised after comments over online security issues
31 March 2016 at 10:17 by Simon Crisp
Although cybercrime costs UK consumers millions each year, the Metropolitan police commissioner, Sir ...
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Mobile shoppers are more decisive
30 March 2016 at 14:39 by Paul Tissington
The results of a new xAd study suggest that people who carry out product research from their ...
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Doodle-based password system developed
29 March 2016 at 13:43 by Mike Price
While Amazon may be working towards the integration of selfie-centric payment authentication, ...
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Apple enacts e-commerce outage to celebrate launch of new iPhone
28 March 2016 at 23:22 by Graham Miller
Apple is a company that ploughs its own furrow in many respects, not least of which in the way it ...
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Strong online sales growth reported by Ted Baker
24 March 2016 at 11:08 by Simon Crisp
Fashion brand, Ted Baker, has continued to benefit from impressive performance in the e-commerce ...
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Amazon returns policy results in customer bans
23 March 2016 at 11:35 by David Aiken
In the past decade and a half Amazon customer, Greg Nelson, has used the retailer's site to purchase ...
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Retailers offer best online customer service via Facebook
22 March 2016 at 09:35 by Graham Miller
In a study of the way that retailers harness social media and online communications platforms to ...
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Customer experience will define online shopping in 2016
21 March 2016 at 11:36 by Sarah Collinson
A new survey of retailers that operate sites offering safe shopping online, conducted by SLI Systems,...
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Online sales increase helps Sainsburys post strong performance figures
18 March 2016 at 13:28 by Simon Crisp
In the first two months of 2016 supermarket giant, Sainsbury’s, reported a 20 per cent year on ...
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Asda will harness robotic tech to enhance online shopping efficiency
17 March 2016 at 13:24 by Mike Price
Supermarket giant, Asda, is looking to improve its stake in the world of safe shopping online by ...
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Amazon patents use of facial recognition for e-commerce payments
16 March 2016 at 12:50 by Graham Miller
Online shopping giant, Amazon, has filed a patent to cover the use of facial recognition as a kind ...
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Female shoppers at greater risk of online fraud
15 March 2016 at 13:51 by David Aiken
Last week figures published by the City of London Police have shown that women face a significantly ...
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Consumers increase voucher usage when shopping online
14 March 2016 at 13:19 by Graham Miller
The number of vouchers being used to get discounts when making purchases online has risen by 15 per ...
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Significant m-commerce growth predicted
11 March 2016 at 09:14 by Simon Crisp
Mobile devices will be used by 4.77 billion people globally to make payments and carry out ...
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Consumers have low tolerance for hard-to-use shopping sites
10 March 2016 at 10:54 by Graham Miller
A survey conducted by Approved Index has revealed that 85 per cent of people will stop using an e-...
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Former hacker provides online security advice
09 March 2016 at 11:15 by Mike Price
In an interview with This Is Money former hacker, Mustafa Al-Bassam, has revealed what he thinks ...
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Amazon could introduce restaurant delivery service to UK
08 March 2016 at 09:13 by Graham Miller
Not content with selling hundreds of millions of products via safe shopping online and taking on ...
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Beer maker seeks sales boost via e-commerce innovations
07 March 2016 at 10:07 by Graham Miller
AB InBev is one of the UK’s biggest beverage makers and the firm is hoping to engage fans of ...
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Facial recognition could improve online security
04 March 2016 at 13:49 by Mike Price
MasterCard is preparing to roll out a new service which will let customers verify their identities ...
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Morrisons partners with Amazon for online delivery
03 March 2016 at 15:10 by Mike Price
People looking to buy grocery items without heading to a supermarket will be able to access both ...
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More evidence of m-commerce dominance in 2015 revealed
02 March 2016 at 13:52 by Graham Miller
Half of the purchases UK consumers made online came from mobile devices in the final three months of ...
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UK is fifth most mobile country
01 March 2016 at 11:56 by Paul Tissington
Although smartphones and tablets are widely used in the UK for safe shopping online, the latest ...
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Additional rise in minimum spend for Amazon free delivery service
29 February 2016 at 11:08 by Graham Miller
In a move which is surely aimed to convince more people to subscribe to its Prime service, e-...
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Male eBay sellers earn higher bids for products than females
26 February 2016 at 10:39 by Sarah Collinson
A study into the differences that exist between people who run eBay accounts which sell items ...
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Study reveals hidden discount codes for online shopping
25 February 2016 at 10:48 by David Aiken
Many people already know about the available of voucher codes which can be used to get discounts ...
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ONS figures show growth in online sales last month
24 February 2016 at 10:46 by Graham Miller
January was another good month for safe shopping online in the UK, with a 10.4 per cent rise in ...
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Digital-savvy consumers are more discerning
23 February 2016 at 10:02 by Paul Tissington
A survey conducted by Kibo has found that almost two thirds of British shoppers are willing to ...
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Amazon recruits drivers for Uber-style delivery option
22 February 2016 at 13:37 by Graham Miller
The app-based taxi service, Uber, has become an international hit in recent years, proving that ...
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Study questions sustainability of e-commerce deliveries
19 February 2016 at 12:09 by Mike Price
The environmental impact of the rise of safe shopping online is something that many campaigners have ...
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London generates majority of UK m-commerce spending
18 February 2016 at 12:39 by Paul Tissington
In the final three months of 2015, a little over half of all purchases made via mobile apps which ...
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Iceland tops survey of UK’s online grocery delivery services
17 February 2016 at 11:44 by David Aiken
Frozen food specialist, Iceland, has been voted the nation’s favourite provider of safe ...
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Consumers eager to earn loyalty rewards for m-commerce activities
16 February 2016 at 14:27 by Paul Tissington
People who carry out safe shopping online from their smartphones are keen to pick up loyalty points ...
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British retailers urged to court China’s e-commerce market
15 February 2016 at 14:25 by Simon Crisp
Although China is quickly becoming home to the world’s biggest market for safe shopping online,...
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Children pose online security risk for parents
12 February 2016 at 10:00 by Simon Crisp
A new report from Norton has found that many people in the UK have had their online security ...
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Online shopping wins big in January
11 February 2016 at 08:54 by Graham Miller
Just over a fifth of all sales made in January took place online, according to the latest figures ...
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Holiday shopping habits uncovered
10 February 2016 at 14:48 by Graham Miller
While mobiles and tablets may have taken over the e-commerce market in the past few years, it looks ...
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UK’s top retailers ranked
09 February 2016 at 09:40 by Sarah Collinson
In the latest report from IRUK, the 500 most prominent retailers nationwide have been assessed ...
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Online retailers receive more mobile visitors
08 February 2016 at 09:47 by Paul Tissington
Last year the number of people browsing the web from their smartphones and tablets overtook desktop ...
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Conflicting reports on Amazon’s real world book store plans
05 February 2016 at 14:01 by David Aiken
Earlier this week, the internet was alight with the news that online retailer, Amazon, was allegedly ...
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New tactics proposed to fight online fraud
04 February 2016 at 15:01 by Sarah Collinson
Although consumers are already advised to use strong passwords and avoid dodgy sites if they want to ...
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Rise of e-commerce puts paid to Tesco 24 hour opening plans
03 February 2016 at 16:49 by Mike Price
The popularity of safe shopping online is such that supermarket giant, Tesco, is ending 24 hour ...
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Consumers criticise shopping apps
02 February 2016 at 13:50 by Graham Miller
Although many of the UK’s biggest retailers have created mobile apps as a companion to their ...
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Mobile spending expected to rise
02 February 2016 at 09:11 by Paul Tissington
In another survey covering the rise of m-commerce, a fifth of Brits said that they expect the ...
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E-commerce sales will outpace high street by 2021
29 January 2016 at 10:45 by Graham Miller
More people in the UK will spend cash shopping online than in high street stores by 2021, according ...
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Failure to shop online leaves consumers out of pocket
28 January 2016 at 09:28 by Mike Price
A new report from Go On UK has revealed that consumers are missing out on around £744 million ...
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British consumers lead world in mobile shopping habits
27 January 2016 at 12:45 by Graham Miller
A new survey from Episerver has revealed that people in the UK are more likely to shop online from a ...
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Over-55s embrace online clothes shopping
26 January 2016 at 10:46 by Simon Crisp
Over a third of people who are 55 or older currently shop online for clothing products on a regular ...
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Hoverboard refunds promised by Amazon
25 January 2016 at 14:47 by Graham Miller
Anyone who purchased a hoverboard online from Amazon in the UK is entitled to get a full refund for ...
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Aldi enters e-commerce market
22 January 2016 at 11:53 by Sarah Collinson
This week saw budget supermarket chain, Aldi, finally enter the race to become one of the UK’s ...
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Amazon rumoured to be considering Ocado takeover bid
21 January 2016 at 09:25 by David Aiken
Amazon is one of the world's largest online retailers, but in recent years it has been branching out ...
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Brits spent 114 billion pounds online last year
20 January 2016 at 13:32 by Graham Miller
The importance of shopping online to the UK economy is regularly stated by experts, but sometimes ...
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Retail parks and online shopping lead to high street decline
19 January 2016 at 13:31 by David Aiken
With a four per cent drop in footfall during December, the high street was the worst performing part ...
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Amazon improves Prime service with videogame discount offer
18 January 2016 at 13:20 by Mike Price
The value of an Amazon Prime membership has just improved significantly for fans of interactive ...
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Study finds lack of awareness of online security risks
15 January 2016 at 09:30 by Simon Crisp
A new survey from MIRACL has revealed that in spite of the threats that people in the UK face when ...
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Click and collect woes suffered by shoppers in Christmas run-up
14 January 2016 at 09:45 by Mike Price
People who chose to buy presents online and then collect them from their local store, rather than ...
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December’s online sales outdo slow high street spending
13 January 2016 at 13:49 by Graham Miller
The latest figures from the British Retail Consortium (BRC) reveal that December was another ...
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Brits take their time when buying holidays online
12 January 2016 at 09:42 by Graham Miller
A new survey from Rocket Fuel has revealed that people in the UK leave it later than holidaymakers ...
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Poundland suffers shares dip following disappointing pre-Christmas sales
11 January 2016 at 11:37 by David Aiken
One of the big retail stories of 2015 was that budget high street chain, Poundland, would be joining ...
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Sainsburys reveals Argos takeover attempt
08 January 2016 at 13:27 by Mike Price
his week saw supermarket chain Sainsbury’s admit that it had made a bid to buy the Home Retail ...
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Online sales help John Lewis achieve continued growth
07 January 2016 at 09:03 by David Aiken
Although fewer people visited its high street outlets during the Christmas shopping period, John ...
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Analysts argue against password protection due to security weaknesses
06 January 2016 at 09:48 by Mike Price
Passwords are used to access everything from the accounts people create to go shopping online to the ...
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UK trumps US in e-commerce stakes, according to Google boss
05 January 2016 at 13:16 by Graham Miller
Britain is a world leader when it comes to shopping online, exceeding the US in the realm of digital ...
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Amazon creates repayment plans for big spenders
04 January 2016 at 11:28 by Mike Price
Customers who want to spend over £400 online with e-commerce giant, Amazon, now have the ...
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