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    Showing 24 news articles from August 2018

  1. E-commerce nurtures culture of instant gratification amongst UK shoppers

    31 August 2018 at 10:39 by Simon Crisp

    A new survey from TrustFord has found that a growing proportion of British consumers are eager for ...

  2. Debenhams jumps on click and collect bandwagon

    30 August 2018 at 15:20 by Graham Miller

    Department store chain Debenhams is embracing the popularity of click and collect by offering ...

  3. High street research falls out of favour as e-commerce gains traction

    29 August 2018 at 13:36 by Mike Price

    Stats published by UM last week revealed that 75 per cent of Brits tend to take advantage of sites ...

  4. Study finds consumers value personal touch

    28 August 2018 at 10:50 by Graham Miller

    Three quarters of respondents to a recent global report from Selligent said that they would rather ...

  5. Consumers face steeper e-commerce costs in event of hard Brexit

    27 August 2018 at 10:38 by Graham Miller

    If politicians fail to negotiate an effective Brexit deal and the UK leaves the EU with no specific ...

  6. Delivery drivers at greater risk of causing collisions

    24 August 2018 at 12:31 by Paul Tissington

    The thousands of drivers throughout the UK who work as couriers for major sites that offer safe ...

  7. England’s World Cup exit impacted online shopping

    23 August 2018 at 13:07 by Graham Miller

    While the World Cup was a boon for retailers while England were flying high and racking up victories,...

  8. E-commerce success for department stores reported as high street struggles

    22 August 2018 at 10:06 by Sarah Collinson

    The latest figures from the Office for National Statistics show that department stores were the real ...

  9. Christmas shopping starts early for large proportion of consumers

    21 August 2018 at 10:22 by Sarah Collinson

    A survey conducted by retail firm Rakuten has revealed that 48 per cent of people in a number of the ...

  10. Issues with IKEA's online presence prevent customers making purchases

    20 August 2018 at 09:02 by Graham Miller

    Late last week flat pack furniture giant IKEA was hit with a series of technical issues that left ...

  11. Mood-boosting properties of online shopping uncovered

    17 August 2018 at 12:48 by David Aiken

    A new survey from Clicktale has found that three quarters of consumers place orders via safe ...

  12. Online shopping tax mooted as high street sales falter

    16 August 2018 at 09:56 by David Aiken

    Politicians may introduce a tax on safe shopping online in order to make up for the fact that bricks ...

  13. Survey reveals extent of UK’s online fraud problems

    15 August 2018 at 10:48 by David Aiken

    A report commissioned by Paysafe has shown that 66 per cent of Brits believe that it is effectively ...

  14. Web-based travel arrangements dominate market

    14 August 2018 at 10:19 by Graham Miller

    Close to two thirds of Brits who arranged a summer holiday this year did so via an online service, ...

  15. Irrelevant product promotions frustrate mobile shoppers

    13 August 2018 at 10:09 by Paul Tissington

    A survey from Clicktale has found that almost two thirds of British consumers get vexed when mobile ...

  16. Stock issues hamper online shopping satisfaction levels

    10 August 2018 at 11:53 by Simon Crisp

    A new study from HSO has found that the vast majority of consumers are disappointed by the fact that ...

  17. Silver surfers fuel online shopping trend

    09 August 2018 at 11:40 by Graham Miller

    The high street could be in more trouble than ever if more pensioners continue to flock to the web ...

  18. Retailer admits to sizable security breach

    08 August 2018 at 14:56 by Sarah Collinson

    Around 10 million consumers in the UK are thought to have been hit after an attack executed against ...

  19. Internet fraud hits tech fans hardest

    07 August 2018 at 12:52 by Mike Price

    New figures published by the National Fraud Intelligence Bureau suggest that British men of between ...

  20. Retail-friendly updates to delivery services announced by Royal Mail

    06 August 2018 at 14:00 by Graham Miller

    The UK’s premier provider of postal services has revealed a number of important updates to the ...

  21. Online shopping habits embraced by majority of Brits

    03 August 2018 at 15:21 by Paul Tissington

    55 per cent of British consumers now shop online more frequently than they make visits to bricks and ...

  22. Amazon enjoyed uptick in quarterly sales

    02 August 2018 at 15:20 by Graham Miller

    The dominance of Amazon in the world of safe shopping online has been clear for some time, but its ...

  23. Google creates device to tackle insecure password issues

    01 August 2018 at 15:19 by Simon Crisp

    Online security could become rather more robust if search giant Google manages to get its latest ...

  24. Accessible customer service solutions outrank high tech alternatives, survey finds

    01 August 2018 at 14:51 by Mike Price

    A study published by Engine last week found that almost two thirds of consumers in the UK would ...