Smartphone supremacy predicted as tablet influence falters
01 January 2018 at 09:47 by Mike Price
New figures from eMarketer suggest that 2017 will be the year in which tablets were toppled by ...
Study reveals extent of online hacking issue
29 December 2017 at 11:25 by Graham Miller
Researchers at the University of California have made a worrying discovery about the number of ...
Online security set for biometric takeover
28 December 2017 at 09:24 by Graham Miller
The growing number of smartphones which offer integrated biometric scanners could soon mean that ...
Retail exec predicts end to online growth
27 December 2017 at 14:33 by Graham Miller
Although many question the future that awaits bricks and mortar retail, the head of Unibail-Rodamco ...
Black Friday’s full impact revealed in ONS figures
22 December 2017 at 08:22 by Graham Miller
Last month Black Friday and Cyber Monday heralded the start of the festive shopping season, with ...
Mobile inches closer to e-commerce dominance
20 December 2017 at 11:10 by Graham Miller
The latest figures from PCA Predict have shown that carrying out safe shopping online from portable ...
Consumers complain of online shopping stress
19 December 2017 at 09:15 by Simon Crisp
Although safe shopping online is often portrayed as the hassle-free alternative to visiting high ...
Environmental concerns raised as online deliveries increase
18 December 2017 at 10:47 by Graham Miller
The increase in pollution caused by safe shopping online is being monitored closely by eco-...
Report reveals retail brand engagement driven by emotions
15 December 2017 at 08:06 by David Aiken
Consumers are more likely to stick to shopping with an outlet they trust if they have been ...
Consumers clamour for custom offers
14 December 2017 at 11:34 by Sarah Collinson
People now expect retailers to provide them with deals and promotions which are tailored to their ...
Vulnerability of UK internet infrastructure assessed
13 December 2017 at 09:49 by David Aiken
Experts have argued that more needs to be done to protect the nation’s connectivity and ensure ...
Online shift adopted by Toys R Us
12 December 2017 at 09:15 by Graham Miller
After facing financial difficulties which put the future of its business in jeopardy, Toys R Us has ...
Amazon arrives in Australia
11 December 2017 at 09:33 by David Aiken
Australia’s huge size has been a problem when it comes to promoting shopping online as an ...
Big leap in online sales reported
08 December 2017 at 13:31 by Paul Tissington
Figures suggest that November saw a larger proportion of retail sales made via safe shopping online ...
British retailers fail customers with online experience
07 December 2017 at 11:07 by Simon Crisp
The latest report from KPMG suggests that retail brands in the UK are falling short of the standards ...
Brits hit by Uber hack
06 December 2017 at 10:01 by Mike Price
Taxi app Uber has become the latest high profile firm to suffer a serious data breach, with an ...
Own-brand devices prove popular for Amazon on Black Friday
05 December 2017 at 09:58 by Mike Price
Amazon is not just a site that offers safe shopping online; it is a global brand responsible for a ...
eBay search data reveals rise of female action stars
04 December 2017 at 09:57 by Sarah Collinson
A report released by auction site eBay last week shows that more Brits are becoming obsessed with ...
Smartphone shopping wins out during busiest periods
01 December 2017 at 10:14 by Paul Tissington
Statistics published recently by IMRG suggest that more people carried out safe shopping online ...
Cyber Monday online spend is year’s biggest
30 November 2017 at 09:35 by Graham Miller
Although Black Friday has hit the headlines more often, the UK’s biggest day for safe shopping ...
Consumer loyalty wanes as cart abandonment rises
29 November 2017 at 09:20 by Graham Miller
New figures published by SaleCycle suggest that there was a small but significant rise in the number ...
Consumers encounter fake reviews with increased regularity when shopping online
28 November 2017 at 09:08 by Mike Price
A new study from BrightLocal has shown that although retailers like Amazon are doing more to restore ...
Consumers reminded to avoid scams as Christmas offers begin
27 November 2017 at 09:14 by Graham Miller
It is estimated that more than 40 million SMS texts were sent to customers by retailers ahead of ...
Pre-emptive security system sets out to stifle cybercriminals
24 November 2017 at 10:02 by Simon Crisp
In the past couple of years there have been a series of worrying incidences in which customer email ...
Consumers express uncertainty via online shopping
23 November 2017 at 11:58 by Graham Miller
New stats published by IMRG suggest that Brits were a little more cautious about splashing out ...
Amazon criticised for Christmas present spoilers
22 November 2017 at 09:46 by David Aiken
Many people rely on safe shopping online to buy all sorts of gifts ahead of Christmas, often with ...
Physical media remains popular according to eBay study
21 November 2017 at 13:02 by Simon Crisp
A survey of consumers from across the UK has revealed that although streaming services are on the ...
Shipping influences majority of online purchases
20 November 2017 at 09:41 by Graham Miller
Most people who carry out safe shopping online are swayed by the options that retailers offer them ...
UK consumers most likely to suffer online scams
17 November 2017 at 11:22 by Simon Crisp
Brits are more likely to have fallen victim to a phishing site on multiple occasions than those in ...
Sluggish sites likely to cost retailers big on Black Friday
16 November 2017 at 12:08 by Graham Miller
As Black Friday approaches, it is not just consumers who are gearing up to take full advantage of ...
British sites enjoy influx of Chinese customers on Singles Day
15 November 2017 at 10:34 by Sarah Collinson
Although Black Friday and Cyber Monday may be major events for consumers in the west, the 11th of ...
Amazon dishes out free Prime subscriptions to lucky UK residents
14 November 2017 at 11:10 by Graham Miller
Last week marked a full decade since the introduction of Amazon Prime, the subscription service ...
E-commerce shift signalled by Marks and Spencer
13 November 2017 at 11:29 by Graham Miller
While it may have become a staple of the high street over more than a century, Marks & Spencer ...
Online shopping set to dominate during festive season
10 November 2017 at 10:17 by Graham Miller
A new study from Deloitte suggests that consumers across North America and Europe will be turning to ...
E-commerce sales growth shrinks
09 November 2017 at 12:13 by Sarah Collinson
The monthly increase in purchases made via safe shopping online has hit a five year low, according ...
Amazon enters Black Friday race earlier than ever
08 November 2017 at 09:34 by Simon Crisp
Although Black Friday is still weeks away, e-commerce giant, Amazon, has jumped the gun and begun ...
Online shopping and convenience stores shape UK trends
07 November 2017 at 08:58 by Graham Miller
A new study from Waitrose has looked at the state of consumer habits in the UK at the moment, ...
iPhone X handsets offered for extortionate prices via auction site
06 November 2017 at 11:51 by Mike Price
The iPhone X goes on sale in the UK this week, with Apple’s flagship handset costing £...
Report shows Brits blend online and in-store shopping habits
03 November 2017 at 09:01 by Graham Miller
A new study from Criteo has found that the majority of consumers in the UK are fans of omnichannel ...
Pay with Google service arrives
02 November 2017 at 08:57 by Graham Miller
Although shopping online can be a fairly painless process for experienced consumers, the biggest ...
Online shopping boosted by Halloween
01 November 2017 at 11:53 by David Aiken
Halloween is an increasingly important day in the UK, with the influence of American pop culture ...
Study finds lack of digital security awareness among Millennials
31 October 2017 at 08:53 by Sarah Collinson
In spite of the fact that people who fall into the Millennial generation were raised at a time when ...
Click and collect delivery encourages additional purchases
30 October 2017 at 09:31 by Simon Crisp
Although many industry experts predicted that the rise of click and collect would help retailers ...
Sales growth hampered by rising prices
27 October 2017 at 10:43 by David Aiken
Although last month saw a 14 per cent uptick in the number of sales made via safe shopping online in ...
E-commerce firms criticised for further tax issues
26 October 2017 at 19:49 by Graham Miller
Major websites which offer online marketplaces in the UK, including Amazon and eBay, have come under ...
British consumers embrace online shopping with overseas outlets
25 October 2017 at 11:10 by David Aiken
A pair of studies published this month show that consumers from the UK are increasingly confident in ...
Online fraud seen as unavoidable by British consumers, study finds
24 October 2017 at 10:39 by Simon Crisp
Fifty two per cent of people questioned in a new report from Paysafe said that it was impossible to ...
Same day shipping offered by Asos
23 October 2017 at 11:16 by Paul Tissington
Fans of fashion site, Asos, will be pleased to hear that they will now have the opportunity to get ...
Mobile payments service approved for online purchases
20 October 2017 at 20:46 by Paul Tissington
Although millions of Brits will already be familiar with the concept of using PayPal to buy items ...
Brain monitoring tech makes online shopping more intuitive
19 October 2017 at 12:03 by Simon Crisp
A new system developed by eBay and MyndPlay is set to change the way that people carry out safe ...
Desktop computers still top dog for online shopping conversions
18 October 2017 at 10:08 by Mike Price
Although more people now browse the web and shop online from their smartphones, it is traditional ...
Shopping sites see spike in bad reviews as Christmas approaches
17 October 2017 at 09:42 by Graham Miller
A study from Trustpilot has revealed that consumers tend to leave negative reviews in greater ...
Amazon proposes futuristic new delivery options
16 October 2017 at 11:01 by Graham Miller
At the moment most people either need to stay at home to accept a delivery from Amazon, or get it ...
Rise in e-commerce dominance reported
13 October 2017 at 10:02 by Simon Crisp
Last month an estimated 22.4 per cent of all sales made across the retail market in the UK were ...
Farfetch enjoys market-leading levels of growth
12 October 2017 at 10:54 by Mike Price
With an annual growth rate of 70 per cent, premium fashion site Farfetch has been named the nation&...
Number of retail workers declines as online shopping takes over
11 October 2017 at 14:54 by Graham Miller
Figures published by the Office for National Statistics this month show that there has been a 2.2 ...
Extent of Yahoo security breach revealed
10 October 2017 at 07:25 by Mike Price
Four years ago web giant, Yahoo, was hacked leaving user details exposed to malicious third parties. ...
Smartphone sales dominate Shop Direct brands
09 October 2017 at 09:06 by Paul Tissington
Retailers which fall under the umbrella of the Shop Direct group experienced a significant shift ...
Free returns policies become less common
06 October 2017 at 09:14 by David Aiken
Although the opportunity to buy a product via safe shopping online and return it free of charge is ...
Privacy concerns hamper IoT adoption
05 October 2017 at 09:24 by Simon Crisp
While British consumers have led the way when it comes to embracing safe shopping online, a new ...
Online security update hits major snag
04 October 2017 at 09:26 by Mike Price
While many people think of the internet as being an amorphous digital entity that is not exactly ...
Automotive online shopping offered by BMW and Amazon
03 October 2017 at 09:17 by David Aiken
People who want to place an order via safe shopping online while they are behind the wheel of their ...
Consumers made physically weaker by online shopping obsessions
02 October 2017 at 09:03 by Graham Miller
Experts at the Chartered Society of Physiotherapy argue that Brits are losing strength in their arms ...
Weekly online spending hits £1.1 billion
29 September 2017 at 09:11 by Graham Miller
New figures published this month by the Office for National Statistics show that British consumers ...
Consumers warned over celebrity-based online scams
28 September 2017 at 09:39 by Simon Crisp
Security researchers at McAfee have highlighted the tactics that cybercriminals deploy to dupe ...
Strong online spending recorded as market growth continues
27 September 2017 at 10:22 by Graham Miller
The latest figures from IMRG indicate that there was a 16.4 per cent increase in the number of sales ...
Parrot places accidental Amazon order
26 September 2017 at 10:04 by Mike Price
When Amazon first offered customers the opportunity to order products via safe shopping online using ...
Increase in online shopping helps Ocado to grow
25 September 2017 at 11:59 by Graham Miller
Online grocery firm, Ocado, has reported a healthy 13.1 per cent increase in revenues over the past ...
Retailers criticise Google over proposed search changes
22 September 2017 at 11:47 by Graham Miller
Although the details of Google’s proposed changes to the way it displays shopping-related ...
Bankruptcy rumours hit Toys ‘R’ Us
21 September 2017 at 10:40 by Simon Crisp
Kids entertainment retailer Toys ‘R’ Us looks to be in a tight spot after sources quoted ...
Amazon acts as retail research hub
20 September 2017 at 12:49 by Mike Price
A new survey suggests that most people who want to find out about a specific product will visit ...
Online spending up as high street sales continue to dip
19 September 2017 at 09:22 by Graham Miller
Payment card firm Visa has released its latest figures showing trends in spending over the course of ...
Amazon among firms to face tougher taxes in Europe
18 September 2017 at 11:34 by Simon Crisp
Online shopping giant Amazon has faced repeated criticism over the years as a result of the ...
Google Disputes £2.2 Billion Fine Over Anti-competitive E-commerce Practices
15 September 2017 at 10:12 by Mike Price
When Google was lumbered with a multibillion pound fine by EU regulators three months ago, a light ...
Shopping Searches Reveal Hottest Back to School Products
14 September 2017 at 10:52 by Graham Miller
Parents searching online for items they need to buy their kids ahead of the start of the school term ...
Argos Eliminates Catalogue to Focus on E-commerce Efforts
13 September 2017 at 09:05 by Graham Miller
Although once a unique feature of the in-store experience, retailer Argos has now signalled that it ...
Audio Hack Poses Security Risk
12 September 2017 at 14:52 by David Aiken
A new threat faces consumers as a result of the rise of voice-controlled digital assistants, ...
eBay launches dedicated entertainment shopping service
11 September 2017 at 09:29 by Mike Price
Customers of eBay who want to buy movies, videogames, books and music via safe shopping online will ...
Online checkout experience must improve, report finds
08 September 2017 at 11:21 by Paul Tissington
A new study from Barclays has indicated that if retailers want to capture the interest of consumers ...
Amazon makes fashion push with promo campaign
07 September 2017 at 08:57 by Graham Miller
It may be best known for selling thousands of products made by other companies via safe shopping ...
August sees boost to e-commerce sales
06 September 2017 at 11:01 by Graham Miller
Last month there was an 11 per cent increase in sales made via safe shopping online across the UK, ...
Impulse buying fuelled by portable devices, study finds
05 September 2017 at 10:42 by Graham Miller
A report published in the Journal of Retailing and Consumer Sciences this month has revealed that ...
Consumers keen to embrace AI
04 September 2017 at 09:24 by David Aiken
Experiencing Artificial Intelligence (AI) is something that more and more shoppers are looking ...
Hack hits users of CeX website
01 September 2017 at 09:44 by Mike Price
Used tech chain, CeX, has this week emailed millions of its customers telling them to change their ...
Tesco criticised for online price issues
31 August 2017 at 09:16 by Mike Price
A problem with the way that Tesco charges its customers who order groceries via safe shopping online ...
Ocado intros new shopping app
30 August 2017 at 11:15 by David Aiken
Ordering groceries via safe shopping online is now possible for UK owners of the Amazon Echo smart ...
Google challenges Amazon with shopping services
29 August 2017 at 09:32 by Graham Miller
Although Amazon is arguably the biggest name in safe shopping online, search giant Google is ...
Multichannel success pursued by Carpetright
28 August 2017 at 15:59 by Graham Miller
Last week Carpetright announced its intentions to optimise the customer experience it can offer ...
Facebook ramps up European e-commerce offering
25 August 2017 at 10:52 by Sarah Collinson
Facebook may be the place that most people go to share pictures and catch up with friends, but it is ...
Password guru updates advice for consumers
24 August 2017 at 11:53 by Mike Price
When signing up to sites that provide shopping online, or any number of other web-based services, ...
Amazon trials instant item collection
23 August 2017 at 11:06 by Mike Price
The first pickup point which allows Amazon customers to collect items ordered via safe shopping ...
Retailers must target web-loving shoppers
22 August 2017 at 09:40 by Mike Price
Almost a quarter of consumers in the UK are entirely entangled with the concept of safe shopping ...
Quicker Click & Collect Service Tested by Sainsburys
21 August 2017 at 15:06 by Graham Miller
The ability to pick up groceries after ordering online on the same day has become a sought-after ...
Retailers Targeted as Hacking Attempts Escalate
18 August 2017 at 09:47 by Simon Crisp
Cybercriminals are increasing their efforts to steal consumer data by putting major retailers in ...
Young Parents Failed by Mobile Shopping Sites
17 August 2017 at 11:37 by Mike Price
The majority of the websites that modern mothers prefer to use for safe shopping online are not able ...
Online Habits Assessed According to Time Consumption
16 August 2017 at 12:00 by Graham Miller
British people spend a lot of time online each month and a new report from Verto Analytics has ...
Mobile Shoppers Increasingly Likely to Buy Online
15 August 2017 at 13:23 by Paul Tissington
People who browse websites that offer safe shopping online from their smartphones are now more ...
Amazon Targets Ticket Selling Sites With New Service
14 August 2017 at 17:22 by Sarah Collinson
Although there are already plenty of places for the gig-going public to buy tickets to the next big ...
Online shopping touted as weight loss option
11 August 2017 at 16:03 by Simon Crisp
New research published this week suggests that people who want to reduce the amount of unhealthy ...
Consumers to gain new data rights as Government confirms changes
10 August 2017 at 22:29 by Graham Miller
This week the Government reaffirmed its commitment to updating regulations which impact the way ...
Tesco announces carrier bag changes
09 August 2017 at 14:17 by Graham Miller
Supermarket giant, Tesco, has confirmed that it is killing off single use plastic carrier bags ...
Mobile browsing boosts online sales
08 August 2017 at 22:07 by Mike Price
More people in the UK are searching for products to buy via safe shopping online with the help of ...
ONS figures show shift in online shopping habits
07 August 2017 at 20:28 by Graham Miller
A new study published by the Office for National Statistics has examined the state of consumer ...
Pursuit of growth hits Amazon’s profits
04 August 2017 at 09:30 by Mike Price
Although Amazon managed to generate £29.05 billion from sales made via safe shopping online ...
Home Secretary questions public interest in online security
03 August 2017 at 10:30 by David Aiken
Amber Rudd, current Home Secretary and Conservative politician, has caused controversy this week by ...
John Lewis voted most reliable brand
02 August 2017 at 21:57 by Simon Crisp
In terms of brand perception, John Lewis has trumped a number of other major retailers and ...
Free shipping trumps quicker delivery in consumer study
01 August 2017 at 10:16 by Graham Miller
The latest poll from Temando has revealed that nearly nine in 10 people in the UK would rather have ...
Same day grocery deliveries rolled out nationally by Tesco
31 July 2017 at 12:21 by Sarah Collinson
Tesco customers who want to order their groceries via safe shopping online and receive them the very ...
Fraudsters target Amazon users in latest campaign
28 July 2017 at 08:30 by Paul Tissington
A fresh attempt to trick consumers out of their payment card information has been highlighted this ...
Security breaches hit 43 per cent of retailers, survey finds
27 July 2017 at 09:36 by Simon Crisp
A new study from Thales has uncovered the worrying fact that two fifths of retailers have been hit ...
Retailers plough resources into enhancing e-commerce experiences
26 July 2017 at 14:47 by Graham Miller
A new study suggests that British retailers are putting more effort into offering excellent sites ...
Deal between payment firms should streamline online transactions
25 July 2017 at 17:37 by Graham Miller
A new joint venture by payment card firm, Visa, and online payment processing giant, PayPal, is set ...
UK’s retail market enjoys period of growth
24 July 2017 at 14:08 by Graham Miller
Over the course of June there was a healthy 5.7 per cent increase in sales across all retail ...
Social shopping experience offered by Amazon Spark
21 July 2017 at 09:20 by Graham Miller
The latest spin-off service to be introduced by Amazon was unveiled earlier this week. Aimed at ...
Consumers express support for new data protection rules
20 July 2017 at 09:53 by Graham Miller
Forty eight per cent of Brits are planning to take advantage of incoming changes to regulations ...
Amazon plans expanded food service
19 July 2017 at 09:39 by Simon Crisp
This week a new trademark filed by e-commerce titan, Amazon, suggests that it is about to launch an ...
Report urges online retailers to engage with customer emotionally
18 July 2017 at 10:30 by Sarah Collinson
A survey conducted by Klarna has found that it may be difficult for e-commerce sites to click with ...
Amazon Prime Day sales reveal global shopping trends
17 July 2017 at 09:42 by Graham Miller
Last week Amazon ran its promotional Prime Day event during which flash sales on thousands of items ...
Retailer support for Bitcoin evaporates
14 July 2017 at 10:34 by Mike Price
Although Bitcoin has taken the currency markets by storm in recent years, rising from obscurity and ...
Cash falls out of favour as online card payments rise
13 July 2017 at 14:43 by Simon Crisp
Debit and credit cards have become dominant in the UK for the first time this year, with the latest ...
Study shows delivery problems still plague online retail experience
12 July 2017 at 15:16 by David Aiken
Plenty of Brits who carry out safe shopping online with the expectation of receiving the items they ...
Younger shoppers show more brand loyalty
11 July 2017 at 11:18 by Paul Tissington
A survey conducted by YouGov has found that 78 per cent of consumers under the age of 24 have a ...
Shopping ads more effective on desktop than mobile devices
10 July 2017 at 10:28 by Graham Miller
Although most people now browse the web from a smartphone more regularly than via a laptop or ...
Sainsburys reports strong online growth
07 July 2017 at 15:04 by Sarah Collinson
Supermarket chain Sainsbury’s has enjoyed a 2.7 per cent uptick in sales across all platforms ...
Launch of Amazon Prime Day 2017 approaches
06 July 2017 at 09:22 by Graham Miller
In recent years, Amazon has begun hosting a short term promotional event called Prime Day in order ...
Consumer scepticism over info sharing revealed
05 July 2017 at 12:13 by Simon Crisp
The majority of Brits lack confidence in the retail brands they rely upon to shop online when it ...
Smartphone dominance of international online shopping assessed
04 July 2017 at 10:21 by Paul Tissington
Just over half of all visits made to sites offering shopping online on a global scale originate from ...
Cost of online card fraud increases
03 July 2017 at 11:32 by David Aiken
More people in the UK are getting hit by cybercrime as the latest figures from the National Audit ...
Retailers encouraged to optimise online shopping experience
30 June 2017 at 10:10 by Graham Miller
Modern consumers are especially picky about where they shop, especially when it comes to the world ...
Amazon’s latest plans for urban delivery drones unveiled
28 June 2017 at 19:43 by Graham Miller
A patent filed by Amazon has revealed its ambitions to create delivery drone hubs in cities which ...
Mobile shopping drives sales at Debenhams
28 June 2017 at 09:37 by Paul Tissington
More customers carrying out safe shopping online via their smartphones is one of the key reasons ...
Major penalty levelled at Google over e-commerce search scandal
27 June 2017 at 14:26 by Mike Price
Search giant Google will have to pay up to €2 billion (£1.76 billion) to EU regulators ...
E-commerce sales growth continues to shrink
26 June 2017 at 11:47 by Simon Crisp
New stats released last week by IMRG indicate that although sales made online were up by 10.2 per ...
eBay announces price-matching service to boost online appeal
23 June 2017 at 09:05 by Mike Price
Auction site eBay will give customers the opportunity to get the best deals when buying particular ...
Online shopping bug hits Tesco customers
22 June 2017 at 12:47 by Mike Price
A major IT mess up has hit supermarket giant Tesco this week, with customers across the UK left ...
Anti-price comparison patent filed by Amazon
21 June 2017 at 12:27 by Graham Miller
A potentially problematic new patent filed by US retail giant, Amazon, might prevent mobile users ...
E-commerce sites are top for online sales
20 June 2017 at 12:32 by Graham Miller
When it comes to buying goods online, most people will head to a dedicated retail website using ...
Amazon pays £10.7 billion for grocery chain
19 June 2017 at 09:20 by Mike Price
Although Amazon may have built its business selling books, gadgets, music and games via safe ...
Google teaches children about online security with new project
16 June 2017 at 09:22 by Simon Crisp
Youngsters are especially vulnerable to exploitation online, even if some kids are more tech-savvy ...
Brits ditch online retailers over email overload
15 June 2017 at 09:44 by Graham Miller
Consumers in the UK are getting fed up with the emails they receive from retailers, with 90 per cent ...
M-commerce sales help footwear retailer flourish online
14 June 2017 at 16:13 by Graham Miller
Shoe Zone reported that it had been reaping the benefits of the consumer trend for using smartphones ...
Campaign to improve password strength launched
13 June 2017 at 10:01 by Mike Price
A new scheme designed to draw attention to the subpar passwords which many people choose to protect ...
eBay emphasises excitement of online shopping in new ad campaign
12 June 2017 at 09:23 by Simon Crisp
Online auction giant eBay has launched a new TV ad campaign in which it playfully pokes fun at ...
UK rollout of Amazon Fresh delivery service expands further
09 June 2017 at 11:25 by Simon Crisp
An additional 42 postcodes across the south of England are now eligible to order grocery deliveries ...
Consumers express support for new approach to online product labelling
08 June 2017 at 12:36 by Sarah Collinson
When people visit real high street shops and supermarkets it is simple enough to find out where a ...
Online sales growth dips in May
07 June 2017 at 10:56 by Graham Miller
The latest BRC figures show that non-food sales made via safe shopping online last month increased ...
Brits come second in global online grocery study
06 June 2017 at 09:33 by David Aiken
Consumers in the UK buy groceries online in greater numbers than their equivalents in almost every ...
Shoppers take mobile security for granted, survey finds
05 June 2017 at 11:26 by Graham Miller
A new study from Opinium conducted on behalf of Virgin Mobile has revealed the extent to which ...
Hybrid m-commerce service combines high street shopping with online convenience
05 June 2017 at 09:04 by David Aiken
A new app known as Grab+Go is being developed for smartphones by Barclaycard as an alternative to ...
Site outage hits Sainsbury’s customers
01 June 2017 at 13:35 by Graham Miller
Sainsbury’s has been having a difficult week as a result of problems with its e-commerce site, ...
H&M launches online loyalty scheme
31 May 2017 at 08:49 by Paul Tissington
UK customers of fashion outlet H&M will have more reason to carry out safe shopping online via ...
Amazon opens seventh bookshop
30 May 2017 at 12:21 by Simon Crisp
The US city of New York has been chosen as the latest venue for e-commerce giant Amazon’s ...
Hackers use subtitles as backdoor to many devices
26 May 2017 at 10:13 by Graham Miller
A new vulnerability in online streaming and media player software could be used to carry out cyber ...
Online shopping encourages early Christmas spending
25 May 2017 at 11:12 by Mike Price
A report from ICM has found that British consumers have splashed out £2 billion on ...
Chinese firm bests Amazon drone delivery capabilities
24 May 2017 at 08:44 by David Aiken
Although US e-commerce giant, Amazon, has been making headlines thanks to its trials involving ...
Consumers value quality of customer service when buying online
23 May 2017 at 11:53 by Sarah Collinson
A survey conducted by Salesforce has found that almost three quarters of British shoppers would be ...
Weekly online spend hits £1 billion
22 May 2017 at 09:16 by Graham Miller
British consumers spent £1 billion a week over the course of April this year, according to the ...
Problems with online orders on the rise, study finds
19 May 2017 at 09:17 by Simon Crisp
A new poll from YouGov has revealed that 56 per cent of Brits who have made a purchase online ...
Consumers claim UK retailers lack cohesive experiences
18 May 2017 at 09:20 by Graham Miller
Fifty three per cent of customers questioned in a new study by Opinium Research said that outlets ...
NHS ransomware attack raises concerns about online security
17 May 2017 at 13:49 by Mike Price
A global cyber attack which hit the NHS in the UK and millions of other organisations and users ...
Consumers exploit Amazon returns trick
16 May 2017 at 10:35 by Mike Price
Reports emerged this week that online retail giant Amazon has an unofficial policy of refunding ...
M-commerce influence on grocery sales increases
15 May 2017 at 10:22 by Graham Miller
A new report has found that 40 per cent of consumers in the UK who buy groceries online do so from ...
Easter activity increases online sales
12 May 2017 at 09:32 by Graham Miller
Last month there was a 10.3 per cent uptick in purchases made via safe shopping online, according to ...
New payment card tech promises to fight online fraud
11 May 2017 at 11:43 by Mike Price
Fraud is a growing problem in the e-commerce age, with millions of consumers falling victim to ...
Amazon intros in-house clothing range
10 May 2017 at 10:58 by David Aiken
E-commerce giant Amazon is known for its experimentation with own-brand products in a range of ...
Mothers flock to online grocery shopping
09 May 2017 at 10:26 by Sarah Collinson
A new survey from Talk to Mums has revealed that 41 per cent of mothers across the UK have spent ...
Ocado likely to help Marks and Spencer with e-commerce launch
08 May 2017 at 10:32 by Graham Miller
Last week online grocery firm Ocado was reported to be in the process of striking a deal with Marks ...
Online shopping sites must improve performance to meet consumer expectations
05 May 2017 at 11:22 by Simon Crisp
A pair of studies published in the past seven days have revealed that too many e-commerce sites are ...
Zara enhances online fashion shopping experience
04 May 2017 at 11:09 by Sarah Collinson
A new fitting tool offered on the website of clothing retailer, Zara, is being heralded as a ...
Consumers reveal online privacy concerns
03 May 2017 at 13:27 by Simon Crisp
A survey published last week by Gigya indicated that shoppers in the UK have commonly held fears ...
Marks and Spencer considers entering e-commerce market
02 May 2017 at 09:16 by Sarah Collinson
While Marks & Spencer has avoided involving itself in the world of online grocery sales so far, ...
Amazon opens robot-enhanced UK warehouse
28 April 2017 at 09:46 by Mike Price
Twelve hundred people are set to secure jobs at a new Amazon distribution facility in the UK. The ...
Brits spend more via mobile
27 April 2017 at 12:47 by Graham Miller
Last month consumers in the UK spent an average of 18 per cent more during each session of safe ...
Study pinpoints lack of consumer trust in e-commerce platforms
26 April 2017 at 09:20 by Simon Crisp
When it comes to shopping online, being able to trust a retailer to preserve the privacy of its ...
New online shopping service introduced by The Body Shop
25 April 2017 at 11:40 by Paul Tissington
In order to capture more people who shop online from smartphones, The Body Shop has just introduced ...
Next day delivery is a favourite among UK consumers
24 April 2017 at 08:29 by Sarah Collinson
The latest survey from Ampersand has shown that the option to receive items ordered online on the ...
Brits outspend other global consumers in online marketplace
21 April 2017 at 10:12 by Graham Miller
A new report from the UK Cards Association suggests that average UK households spend more online ...
Social media influences health and beauty purchases
20 April 2017 at 09:42 by Graham Miller
Millions of people around the world are increasingly making use of social media platforms to find ...
Consumers embrace idea of swapping personal info for cheaper goods
19 April 2017 at 10:22 by Mike Price
A new study from Hughes Europe has found that 74 per cent of shoppers would be willing to hand over ...
Hackers could crack smartphones via visual clues
18 April 2017 at 09:58 by Mike Price
Researchers at Newcastle University have identified a potentially problematic security flaw facing ...
Easter weekend to encourage consumer spending
13 April 2017 at 09:48 by Graham Miller
A number of factors are set to combine and help boost spending over the course of the Easter weekend ...
Small businesses criticised for lack of security investment
12 April 2017 at 08:57 by Mike Price
Small businesses based in the UK are increasingly reliant upon digital systems to operate, whether ...
Problematic checkout experiences hobble online shopping
11 April 2017 at 12:08 by David Aiken
A new study from Ovum and Klarna has found that the majority of retailers that offer safe shopping ...
Security threats cause consumer concerns
10 April 2017 at 15:38 by Sarah Collinson
Shoppers are less likely to trust retailers which have fallen victim to successful attacks by ...
Smart mirror tech unveiled
07 April 2017 at 15:36 by Graham Miller
Consumers who love to buy fashion items via safe shopping online but often find that the items they ...
British retailers seen as leaders in terms of IoT integration
06 April 2017 at 12:27 by Mike Price
The Internet of Things (IoT) is a loose term describing an array of web-connected devices, but it is ...
Amazon launches new cash-based online payment system
05 April 2017 at 12:52 by Simon Crisp
Consumers who want to shop online in the UK will typically need to provide payment card information ...
Brits promise brand loyalty after Brexit
04 April 2017 at 12:42 by David Aiken
Consumers in the UK will keep buying premium brands even if Brexit leads to price rises, according ...
Amazon trials checkout-free food store
03 April 2017 at 12:23 by Mike Price
A drive through grocery experience is being offered in a small scale trial by e-commerce giant ...
Brits spend £1 billion online every week
31 March 2017 at 12:27 by Graham Miller
The Office for National Statistics has just released figures which show that consumers in the UK are ...
Augmented reality set to enhance e-commerce experience
30 March 2017 at 08:52 by Mike Price
Online retail giant, Amazon, is seeking to revolutionise the way consumers shop online once again ...
Facebook beefs up e-commerce offering
29 March 2017 at 13:37 by Graham Miller
People looking to shop online via social networking site, Facebook, will now find it easier to see ...
Mothers Day encourages online spending
28 March 2017 at 10:15 by Sarah Collinson
This weekend saw millions of Brits express their appreciation for their mothers in a national event ...
Cart abandonment rates remain high
27 March 2017 at 11:26 by Graham Miller
The proportion of consumers who begin the process of carrying shopping online but ultimately give up ...
Fake goods ousted from online marketplace
24 March 2017 at 09:31 by David Aiken
The problem with phoney, counterfeit items being sold online is a prevalent one, impacting consumers ...
Influential impact of Amazon product reviews revealed
23 March 2017 at 13:18 by Graham Miller
The reviews and ratings that products receive on Amazon can have a major impact on whether or not ...
Fifteen per cent boost to online sales reported
22 March 2017 at 09:20 by Graham Miller
New stats published by IMRG show that February saw a healthy 15 per cent increase in the number of ...
Shipping issues blamed on lack of communication
21 March 2017 at 09:39 by David Aiken
A new survey conducted by Engage Hub indicates that the firms responsible for handling the delivery ...
Amazon offers voice-controlled customer feedback service
20 March 2017 at 10:59 by Mike Price
Amazon’s personal assistant service, Alexa, is already capable of responding to many different ...
Office deliveries of online orders on the chopping block
17 March 2017 at 08:57 by Simon Crisp
Congestion on British roads has risen in recent years, with the number of delivery vans fulfilling ...
E-commerce tool to make buying British products easier may arrive
16 March 2017 at 09:08 by Graham Miller
This week MPs have suggested that consumers in the UK could soon find it easier to buy domestically ...
M-commerce aids growth at Domino’s Pizza
15 March 2017 at 09:40 by Paul Tissington
Last year the Domino’s Pizza Group managed to rack up an impressive £1 billion in sales ...
Mothers Day shopping trends analysed
14 March 2017 at 10:47 by Sarah Collinson
Figures published this month by Criteo show that Mother’s Day remains a major event on the ...
Consumers express concern over private data use
13 March 2017 at 11:32 by Mike Price
A report published by Verint last week revealed that 89 per cent of people are worried about the ...
Security questions raised by CIA leak
10 March 2017 at 11:11 by Mike Price
More evidence that privacy is a thing of the past has emerged this week after WikiLeaks published ...
More online ordering options added by Tesco
09 March 2017 at 11:18 by Mike Price
Customers of supermarket giant Tesco who want to take advantage of its click and collect grocery ...
E-commerce sales growth shrinks
08 March 2017 at 09:44 by David Aiken
Last month the UK’s retail market grew by just 0.4 per cent, propped up once again by the ...
UK smartphone use continues to climb
07 March 2017 at 13:17 by Paul Tissington
The proportion of people who carry out safe shopping online and access other web-based services from ...
Consumers complain over plastic bag use in online grocery deliveries
06 March 2017 at 09:32 by Mike Price
Ordering groceries online has been popular across the UK for over a decade, but the retail market ...
Overseas shoppers continue to fuel UK’s e-commerce market
03 March 2017 at 12:05 by Simon Crisp
Figures published this week by IMRG have revealed that 32 per cent of the orders made via safe ...
First time e-commerce site visitors are unlikely to buy anything
02 March 2017 at 11:12 by Simon Crisp
A new survey from Episerver has found that nine out of 10 people who visit a site that offers safe ...
Report reveals retailers are procrastinating over Brexit
01 March 2017 at 11:37 by Sarah Collinson
Although the Brexit vote has been an almost constant presence in the news for the past eight months, ...
Job cuts loom at John Lewis as e-commerce influence grows
28 February 2017 at 09:16 by Graham Miller
Four hundred admin and catering staff at John Lewis are being ousted as a result of the growth of ...
Brits get new protections when shopping online with Japanese outlets
27 February 2017 at 09:16 by Mike Price
A landmark agreement between the Chartered Trading Standards Institute in the UK and the National ...
E-commerce experience helps consumers negotiate bargains
24 February 2017 at 10:19 by Paul Tissington
A new survey has revealed that British consumers are now far better at haggling thanks to the rise ...
Amazon expands UK operations
23 February 2017 at 09:41 by Graham Miller
By the end of 2017 a total of 24,000 people in the UK will work for online retail giant, Amazon, as ...
UK roads become more congested as online shopping increases
22 February 2017 at 09:27 by Mike Price
British people who regularly commute by road can expect to waste 32 hours a year as a result of ...
Most online retailers anticipate suffering cyber attacks this year
21 February 2017 at 09:42 by Graham Miller
Almost three quarters of retailers are anticipating that they will have to put up with some form of ...
Brits spend more online in January
20 February 2017 at 12:50 by Mike Price
The Office for National Statistics (ONS) has just released new figures which show that consumers in ...
UK shoppers rank supermarkets on e-commerce experience
17 February 2017 at 14:39 by Simon Crisp
The latest study conducted by consumer group Which? has shown that some of the nation’s ...
High street visits drop as online shopping continues to grow
16 February 2017 at 11:39 by Graham Miller
The latest figures focusing on footfall in the UK’s bricks and mortar stores from BRC show ...
Poundland puts paid to e-commerce outlet
15 February 2017 at 13:00 by David Aiken
After kick starting its bid to enter the online marketplace back in 2015, budget chain Poundland has ...
Pinterest improves e-commerce features
14 February 2017 at 11:07 by Sarah Collinson
Social sharing site Pinterest has always been popular among consumers looking for new products and ...
Retailers urged to adapt to m-commerce trends
13 February 2017 at 15:35 by Paul Tissington
A fresh study conducted by OC&C on behalf of Paypal and Google has predicted that by 2021 around ...
Amazon seeks bricks and mortar outlets in London
10 February 2017 at 09:05 by Graham Miller
The UK capital could soon play host to a store operated by US retail giant, Amazon, according to a ...
Automation is key to Ocado online operations
09 February 2017 at 12:00 by Mike Price
Online grocery firm Ocado has thrown open the secrets of its distribution process to the media this ...
January sees slowdown in growth of e-commerce activity
08 February 2017 at 10:33 by Simon Crisp
While December is always a strong month for shopping online thanks to the catalyst of the Christmas ...
International shoppers target UK retailers online
07 February 2017 at 10:01 by Graham Miller
In the final quarter of 2016 the number of people from other countries who used search engines to ...
Smartphone spending rises as m-commerce market matures
06 February 2017 at 13:54 by Paul Tissington
Forty per cent of the cash that British consumers splashed out online in the final two months of ...
Study questions money saving advantages of online shopping
03 February 2017 at 09:47 by
The results of a report published by researchers at MIT have thrown into question whether or not it ...
Security of fingerprint scanners questioned after Japanese breakthrough
02 February 2017 at 09:56 by Mike Price
Many security experts argue that the age in which online security relies solely on password ...
Amazon Dash button enters digital realm
01 February 2017 at 10:36 by Graham Miller
In the two years since Amazon originally unveiled its Dash button tech, there has been a slow but ...
Over 55s are ignored by retailers
31 January 2017 at 09:42 by David Aiken
Eighty two per cent of people aged 55 or over believe that they are not being prioritised by ...
Budget supermarkets outstrip major rivals in shopping survey
30 January 2017 at 11:39 by David Aiken
A new report from Nielsen has examined the state of the supermarket sector in the UK, focusing on ...
eBay Enjoys Boost to Revenues
27 January 2017 at 10:17 by Mike Price
In the final three months of 2016 there was a solid 3.1 per cent increase in revenues generated by e-...
Online Personalisation Trends Impact High Street Store Expectations
26 January 2017 at 08:56 by Simon Crisp
Consumers are increasingly used to the idea of being presented with a highly personalised experience ...
Click and Collect Dominates Christmas Shopping Period
25 January 2017 at 11:04 by Graham Miller
As more retailers begin to report on their performance in the run up to the festive season last year,...
Consumers Express Dissatisfaction with Shopping Apps
24 January 2017 at 11:03 by Paul Tissington
The majority of people in the UK who have downloaded and used retail apps on their smartphones did ...
Amazon comes out on top for customer satisfaction
23 January 2017 at 14:27 by Graham Miller
Last week e-commerce giant, Amazon, celebrated the fact that it had ranked first in a survey looking ...
Consumers reminded to avoid common passwords
20 January 2017 at 09:36 by David Aiken
Regular reports delve into the world of password protection and create a damning look at just how ...
Online shopping earned retailers £133 billion last year
19 January 2017 at 09:02 by Graham Miller
The latest stats from IMRG show that consumers contributed to a record year for shopping online in ...
Record sales reported by Shop Direct
18 January 2017 at 10:08 by Sarah Collinson
People shopping online in greater numbers than ever before over the Christmas period in 2016 helped ...
Online shopping erodes brand loyalty
17 January 2017 at 08:52 by Sarah Collinson
A new report from Verint and IDC has shown that modern consumers who are used to shopping online ...
Hyundai launches online car buying service
16 January 2017 at 11:33 by David Aiken
Buying a car online is not a new concept, but going through the entire process of snapping up a ...
John Lewis announces new spending plans to account for popularity of online shopping
13 January 2017 at 11:17 by Sarah Collinson
This year will see retail giant John Lewis pump even more money into its digital presence as it ...
December sees single digit growth in online shopping
12 January 2017 at 09:24 by Graham Miller
The latest figures from the British Retail Consortium show that sales made online were up by 7.2 per ...
Phishing attacks channelled through Amazon marketplace
11 January 2017 at 13:20 by David Aiken
Customers attempting to shop online via Amazon’s marketplace service have been warned to avoid ...
Amazon Echo glitch causes accidental online orders
10 January 2017 at 09:35 by Mike Price
The Amazon Echo has become a popular smart home product since its launch last year, offering users ...
Parents warned about online safety issues
09 January 2017 at 11:48 by Simon Crisp
The Children’s Commissioner for England has this week drawn attention to the fact that many ...
Third party sellers enjoy Amazon shipping boom
06 January 2017 at 10:28 by Mike Price
As well as offering thousands of products from its own extensive catalogue of items, Amazon also ...
Online shopping increases as bad weather hits in-store footfall
05 January 2017 at 13:38 by Graham Miller
New data from Springboard Insights suggests that the number of people visiting bricks and mortar ...
Retailers deal with online returns blitz
04 January 2017 at 12:20 by Sarah Collinson
As people got back to work this week after the festive break, millions of Brits are thought to have ...
Aerial delivery centres patented by Amazon
03 January 2017 at 10:58 by Mike Price
While Amazon may already be gaining a reputation as the biggest proponent of delivery drone ...