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Our Rating

3 stars

Simply Door Handles

Read reviews for Simply Door Handles

www.simplydoorhandles.co.uk

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Description

Online suppliers of quality door handles, door furniture and door knobs! Handle designs available for all budgets and design themes.

Customer Reviews

  • Review Profile
    5 stars
    said:
    We are writing in response to Frances Lowes review of simply door handles. I would like to state that whilst we informed you that one item on your order was out of stock, we did offer a refund or an alternative product on several occasions. As a retailer of third party suppliers we are totally dependent upon our suppliers to indeed supply us with the items we stock, when we run out of stock and our suppliers also have no stock available we are unable to offer any other solution other than a refund or alternative product. As a leading online supplier of door handles we have over 1,000 daily visitors to our site and ship out several hundred orders, on occasion we cannot have every item available. We do as a business try our very best to offer good customer service.
    Published on Wednesday, April 30, 2014
  • Review Profile
    0 stars
    said:
    DO NOT SHOP HERE. I ordered door handles from these people four months ago. They got most of the order over okay but said they didn't have the second lot of door handles I had ordered. What followed was four months of me chasing them while they kept my money and fobbed me off with excuses about the supplier. When they started ignoring my emails I rang them and calmly explained the situation. They rang the supplier and called me back, saying these would not be available for another three months. I asked if they were going to compensate me in some way for this appalling customer service and they said they were not willing to offer anything other than a refund. What a waste of time. Don't bother with these unprofessional, rude, incompetent people.
    Published on Thursday, April 17, 2014
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