Authorised retailer of luxury swiss watches such as Bell and Ross, Girard-Perregaux, Oris, Maurice Lacroix,TechnoMarine and more. With 0% Finance available.Visit: www.JuraWatches.co.uk
I will not go into the issues i have with my expensive watch purchase via jura but i would never buy another watch from this company. The after sales service i received was poor to be polite, continually given the run around, fobbed off with excuses. Not Recommended.
Published on 08 July 2016
Disappointing.....Jura is an online company as well as a high street jeweller and watch retailer my experience of this shop could be a whole lot better. Having purchased an expensive watch and found it to be faulty it was returned after contacting the shop for examination only after a few days of receiving it. I would have expected a straight replacement! it was returned nearly four weeks later "repaired" more faults have now manifested themselves and back it is going again after more phone calls. This is very disappointing i await the outcome in the meantime i have informed trading standards of the situation. This is not the kind of after sales experience or customer service i would expect from a retailer of expensive watches.
Published on 06 July 2016