Jigsaw Puzzles Direct
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Jigsaw Puzzles Direct have made buying a jigsaw puzzle online easier than doing one! With hundreds of jigsaw puzzles, mind puzzles and jigsaw accessories for you to choose from, it couldn't be simpler.Visit: www.jigsawpuzzlesdirect.co.uk
The customer service offered was excellent. I ordered a puzzle for a relative at Christmas but unfortunately it was one my relative already had. I sent an email to Jigsaw Puzzles Direct explaining the situation (I had thrown away the receipt that would have come with it when delivered) and stated that I would like to exchange the puzzle for another one. I received a reply informing that the alternative puzzle I mentioned in my email had been dispatched to me (without charging me) and requested that I kindly send the 'old' puzzle back using a pre-paid postage label that would come with the new puzzle. I did of course send the old one back to them and was very satisfied with the customer service offered.
Published on 03 January 2015
The Christmas puzzle has become a bit of a family tradition in our house, even my two year old likes to get involved. :) We wanted a bit more of a challenge this year though and this website helped me find just what I needed. Delivery was quick too.
Further to my review earlier today I am pleased to say the the managing director of this company intervened to sort out the problems I was having.He has sucessfully turned an angry customer into a happy one. Wish there were more who took this hands on approach