Gardeneco

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Endeavour to offer your perfect garden solution. They offer high quality sheds, wooden and metal sheds and storage at low prices.

Visit: www.gardeneco.co.uk

Nathalie said:
Admittedly I ordered from them a while ago so I hope things have changed. However I was absolutely appalled by their customer service. I ordered a BBQ Chiminea from them, initially I was told it would take one week for delivery. 3 weeks later... nothing. I then had to go on holiday, so I called Customer Services to tell them I have been waiting this long but now have to leave, can you hurry up and deliver. They said they will arrange for the delivery to arrive on a date when I am back from holiday. Fine. Come back and what do I find... the BBQ Chiminea dumped on my drive, not signed for, and the box looking like it had been there a long time (it was dirty and soggy from rain). I asked my neighbour when did it arrive and they said the day after I left for holiday. I had been gone 10 days. I was absolutely furious. Nonetheless I sent them a reasonable e-mail saying that before I open it, I want a guarantee that if there is any problems with it, I can return it for a full refund. NO REPLY. I gave up in the end. Needless to say I will NEVER be ordering from this company again and I will tell everyone I know to avoid it.