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2,634 shops listed | Last updated: Friday, March 29, 2024

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3 stars

Garden Chic

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www.gardenchic.co.uk

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Description

At gardenchic you can shop online for a wide range of garden accessories including patio heaters, garden furniture, greenhouses, sheds, pots and planters and more. Products are delivered free of charge to the UK.

Customer Reviews

  • Review Profile
    3 stars
    said:
    Buyer Beware!! After buying some furniture from Gardenchic they took the money out of my account TWICE and despite numerous calls and emails they have still not refunded the difference. Added to this I still await a delivery date over a week after placing my order.
    Published on Wednesday, April 22, 2015
  • Review Profile
    1 stars
    said:
    Very poor customer service, appears to rely on third party suppliers to fulfill orders and therefore have difficulties when things go wrong. In my case item arrived damaged and took several phone calls and emails to arrange replacement. Replacement also arrived damaged at which point Gudrum Classics Ltd who trade as Garden Chic amongst other names, appeared to wash their hands of my order and leave me to deal with the third party supplier who the failed to complete the exchange on the agreed date. Ended up costing me 4 days waiting in at home. I purchased a Rowlinson mini greenhouse from them which is of questionable quality and therefore prone to falling apart in transit, it was also badly packaged in 1 layer of thin plastic shrink wrap . I would no recommend this company or the product I purchased. They certainly do not live up to their mission statement.
    Published on Thursday, September 25, 2014
  • Review Profile
    1 stars
    said:
    My order was delivered 11 days after purchasing. Was free delivery but please read all terms and conditions before ordering as they charge you for returns and if anything happens to your purchased itemsMy order was delivered 11 days after purchasing. Was free delivery but please read all terms and conditions before ordering as they charge you for returns and if anything happens to your purchased items while in transit it is the customers liability. My order wasn't what I expected was meant to be hardwood but is very flimsy the screws are not screwed in correctly and have split the wood poor manufacturing. The customer service people at garden chic are very unhelpful and unfriendly !! Overall I would advise people NOT to order through garden chic!!! while in transit it is the customers liability. My order wasn't what I expected was meant to be hardwood but is very flimsy the screws are not screwed in correctly and have split the wood poor manufacturing. The customer service people at garden chic are very unhelpful and unfriendly !! Overall I would advise people NOT to order through garden chic!!!
    Published on Tuesday, July 29, 2014
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