Your guide to shops on the Internet.
Useful Safe Shopping Sites
Safe online shopping starts here
BBC Watchdog
www.bbc.co.uk/consumer
The team will investigate your story.
Office of Fair Trading
www.oft.gov.uk
Gives very helpful online shopping advice.
Trust UK
www.trustuk.org.uk
is a non-profit organisation endorsed by the UK Government to enable consumers to buy online with confidence.
Trading Standards
www.tradingstandards.gov.uk
For consumer protection information in the UK.
Data Protection Registrar
www.dpr.gov.uk
If you do not want your personal details to be used for direct marketing, you have the right to object.
The Consumer Gateway
www.consumer.gov.uk
Offers information and advice for consumers.
HM Customs and Excise
www.hmce.gov.uk
Good advice on excise duties and VAT if you're buying from outside the UK.
Review Centre
www.reviewcentre.com
Has consumer reviews of online shops.
Howtocomplain.com
www.howtocomplain.com
Learn about your rights and where to get advice and help.
See our Sports Clothing and Exercise Accessories buy guide
Buy The Hurt Locker from Play.com.
Pre-order Avatar DVD from HMV.
Save your favourite shops, get the chance to write shop reviews and more. It's free!
See our Easter guide.
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