Watch Shop Online Shop

Never use them. I bought a watch and after 2 months it stopped working. So I returned it to them. It took them 3 weeks to respond and when I got it back, the minute hand was 'floppy'. I contacted them and suggested that the watch was not of merchandisable quality and was prepared to pay extra money and upgrade to another watch. Their reply was that they had satisfied their legal requirements and would not respond to any further e-mails. Just like the other reviewer!! Rotary watches, so far, have been exemplary.
- jules Nancarrow

Ordered a watch, got an emtpy package, wrote to ups delivery and them, after a few days ups sent the insurance money for the package to the shop, the shop didn't tell me. Only a week later I was told they can send another watch. I said I want my money back and suddenly they kept in silence. Also they wanted the empty package back. why? they didn't answer. and they have no fax number for provable transmission confirmation of documents. strange I think. Had to get my money back through the bank. I will never buy from them again!! Never!!
- InfernalStorm

Watch arrived fairly promptly. Went wrong (losing hours) within a month or so, so returned for replacement. Replacement displayed same behaviour so asked for refund. Apparently they won't credit you until the manufacturer gives them a credit note! They don't seem to know about consumer's rights so I wouldn't bother again and would recommend others use these people either.
- Richard Bishop