Seatwave Online Shop
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My only experience with Seatwave was terrifying. I bought concert tickets from them. The tickets came to me four days AFTER the event. No replacement tickets were issued. The most worrying details were that a) they kept sending me emails prior to the event saying "don't worry even though you haven't seen your tickets, they will definitely arrive on time" and something along the lines of "don't call the customer service and waste the time we can spend looking after your tickets" and b) that when I eventually did call them, against their wishes, they sent the dispatch confirmation ONLY AFTER I CONTACTED THEM. In other words, they were not doing anything to my tickets before I contacted them. It's not quite a scam (I got refunded in the end) but it's nothing short of terrible. Seriously, no tickets are worth it if you have to spend all your time worrying if you ever get to the event. Especially when it is likely that you will not.
WARNING - DO NOT USE I'll keep things short and sweet! Do not use this company! I ordered V tickets, it's one day to the event and they've not even been sent. Customer services contradict themselves, and that's when you get someone who speaks good english. I've spent £15 in call fees and have sent nurmerous emails. I'm now being told that they'll come Saturday before 9am! The concert starts at 12pm! Leaving me no time to travel EVEN if they do arrive! Please don't waste your money! Ticket touts would have been a better option in hindsight!
- Becky Clay
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