Jigsaw Systems

Read reviews for Jigsaw Systems

www.jigsaw24.com

Description

Jigsaw are resellers of Apple Computers and of IT products and services to the creative industries. They sell computers, printers, digital cameras, scanners, projectors and more.

Visit: www.jigsaw24.com

Customer Reviews

christine said:
The service from this company is disappointing to say the least. I opened my brand new birthday iphone 6 (£618) 2 weeks late as we were on holiday, and it turned out to be faulty. An independent witness at Three mobile was there when I opened it for the first time, and the guy at Jigsaw 24 even said it was obviously just opened when I returned it. But because we didn't notify Jigsaw 24 of a fault within the required 14 days, it has been replaced as a repair. I would recommend everyone go straight to Apple where the service is excellent.
Published on Friday, September 11, 2015
VWilliams said:
Approach with caution I bought a brand new I phone 6 at a cost of £618 for my wife`s birthday. We were on holiday at the time so she didn`t try to set the phone up until our return to the UK. When she did - it didn`t work. We got on the phone to Jigsaw 24 to ask them to replace it. They refused - because more than 14 days had passed since date of purchase. They offered to `refurbish` the defective phone. Having paid £618 for a new phone we really did not want a `refurbished` telephone. Jigsaw 24 refused to budge. After endless calls and e mails we have had to accept the refurbished phone. Things go wrong - that`s life. The test is how the company deals with it. Jigsaw were hopeless. Next time, we`ll go straight to Apple. Moral of the story - do not buy from Jigsaw 24 if the item is a present or is not going to be opened almost immediately. Indeed, do not go to Jigsaw 24 for the service.
Published on Tuesday, September 8, 2015
Tania James said:
I bought my MacBook from Jigsaw and a few other bits and pieces (a mouse, some cables etc.) and each time they've exceeded my expectations. In each case I received the items the next day and in perfect condition - what more can you ask for? Cheap, great quality and their customer service is second to none. I had a couple of questions before ordering and their tech people are very knowledgeable.
Tania James said:
I can't believe Tim Hunt would be so stupid as to order software without reading the spec/system requirements (helpfully provided by Jigsaw for each product) first! I've had nothing but good service and aftercare from Jigsaw - what else can you expect from a company that has more technical staff than salespeople? Love their quirky attitude too.
Tim Hunt said:
Jigsaw24.com BEWARE - RETURNS POLICY - Read the small print or it could be costly!!!! I have just purchased software from Jigsaw 24 but needed to return it due to the fact that my MAC operating system was too low a spec to run. I made the call back within 20 minutes to cancel my order but it had already been shipped. Efficient you may say - or maybe just a desperation to exercise their ultra expensive penalisation system for making a mistake. To receive a standard piece of software and return it you will be looking at paying in the region of £16. And that is in unopened - immaculate condition! Jigsaw 24 also invoke a discretionary one month of invoice date restocking fee which could amount to anything between 10% and 50% of your purchase (depending on condition of course). I wouldn't like to be the person tearing the wrapper accidently on a £1000 piece of software!