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    Showing 21 news articles from January 2017

  1. Over 55s are ignored by retailers

    31 January 2017 at 09:42 by David Aiken

    Eighty two per cent of people aged 55 or over believe that they are not being prioritised by ...

  2. Budget supermarkets outstrip major rivals in shopping survey

    30 January 2017 at 11:39 by David Aiken

    A new report from Nielsen has examined the state of the supermarket sector in the UK, focusing on ...

  3. eBay Enjoys Boost to Revenues

    27 January 2017 at 10:17 by Mike Price

    In the final three months of 2016 there was a solid 3.1 per cent increase in revenues generated by e-...

  4. Online Personalisation Trends Impact High Street Store Expectations

    26 January 2017 at 08:56 by Simon Crisp

    Consumers are increasingly used to the idea of being presented with a highly personalised experience ...

  5. Click and Collect Dominates Christmas Shopping Period

    25 January 2017 at 11:04 by Graham Miller

    As more retailers begin to report on their performance in the run up to the festive season last year,...

  6. Consumers Express Dissatisfaction with Shopping Apps

    24 January 2017 at 11:03 by Paul Tissington

    The majority of people in the UK who have downloaded and used retail apps on their smartphones did ...

  7. Amazon comes out on top for customer satisfaction

    23 January 2017 at 14:27 by Graham Miller

    Last week e-commerce giant, Amazon, celebrated the fact that it had ranked first in a survey looking ...

  8. Consumers reminded to avoid common passwords

    20 January 2017 at 09:36 by David Aiken

    Regular reports delve into the world of password protection and create a damning look at just how ...

  9. Online shopping earned retailers £133 billion last year

    19 January 2017 at 09:02 by Graham Miller

    The latest stats from IMRG show that consumers contributed to a record year for shopping online in ...

  10. Record sales reported by Shop Direct

    18 January 2017 at 10:08 by Sarah Collinson

    People shopping online in greater numbers than ever before over the Christmas period in 2016 helped ...

  11. Online shopping erodes brand loyalty

    17 January 2017 at 08:52 by Sarah Collinson

    A new report from Verint and IDC has shown that modern consumers who are used to shopping online ...

  12. Hyundai launches online car buying service

    16 January 2017 at 11:33 by David Aiken

    Buying a car online is not a new concept, but going through the entire process of snapping up a ...

  13. John Lewis announces new spending plans to account for popularity of online shopping

    13 January 2017 at 11:17 by Sarah Collinson

    This year will see retail giant John Lewis pump even more money into its digital presence as it ...

  14. December sees single digit growth in online shopping

    12 January 2017 at 09:24 by Graham Miller

    The latest figures from the British Retail Consortium show that sales made online were up by 7.2 per ...

  15. Phishing attacks channelled through Amazon marketplace

    11 January 2017 at 13:20 by David Aiken

    Customers attempting to shop online via Amazon’s marketplace service have been warned to avoid ...

  16. Amazon Echo glitch causes accidental online orders

    10 January 2017 at 09:35 by Mike Price

    The Amazon Echo has become a popular smart home product since its launch last year, offering users ...

  17. Parents warned about online safety issues

    09 January 2017 at 11:48 by Simon Crisp

    The Children’s Commissioner for England has this week drawn attention to the fact that many ...

  18. Third party sellers enjoy Amazon shipping boom

    06 January 2017 at 10:28 by Mike Price

    As well as offering thousands of products from its own extensive catalogue of items, Amazon also ...

  19. Online shopping increases as bad weather hits in-store footfall

    05 January 2017 at 13:38 by Graham Miller

    New data from Springboard Insights suggests that the number of people visiting bricks and mortar ...

  20. Retailers deal with online returns blitz

    04 January 2017 at 12:20 by Sarah Collinson

    As people got back to work this week after the festive break, millions of Brits are thought to have ...

  21. Aerial delivery centres patented by Amazon

    03 January 2017 at 10:58 by Mike Price

    While Amazon may already be gaining a reputation as the biggest proponent of delivery drone ...