Contact Us

Add A Site

If you want to add your site to Shopsafe please use the online submission form.

Advertising

If you are interested in advertising please see our advertising information page.

Make a Complaint about a Shopsafe Listed Site

If you are dissatisfied with a Shopsafe listed site please see our complaints form.

General Enquiries Form

Using this form you can:

enquire about advertising
enquire about shopping guides
give us feedback on the site
check on a site you've added
request a re-review of your site's listing
report a listed site for not conforming to the Shopsafe 'safe shop' criteria

or send a more general enquiry about Shopsafe.co.uk or the sites we list.

Check a listing

You can check if a site is listed on shopsafe by using our shop search.

Shopsafe.co.uk Contacts

Graham Miller: Head Reviewer and Partnerships
Simon Crisp: Strategy, Sales and Marketing
Sarah Brown: Affiliate Manager

Postal Address

Shopsafe
c/o Edward Robertson Limited
1 Bondgate
Darlington
County Durham
England
DL3 7JA

Phone Number

Please note that the following phone number is for Shopsafe.co.uk. If you have placed an order with an online shop listed on Shopsafe and need to query that order, you should contact the shop in question and speak to them directly. (We do not sell anything.)

If you need to contact an online shop about an order you have placed, please search for the shop. You should then be able to contact that shop by using the details on their website.

If you have a complaint about a merchant listed on shopsafe, please use the Complaints Form to ensure your complaint is handled efficiently.

If your query is of any other nature, please call: 01325 489 300

Company Information

Shopsafe.co.uk is owned & operated by Edward Robertson Ltd
Registered Address:
1 Bondgate, Darlington, County Durham, DL3 7JA. UK
Registration Number: 3931089
Company registered in England
VAT Number: 708683901